Ratings based on 2,671 Verified Reviews

4.7 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Overall a very nice hotel

Posted Jan 31, 2017
Pros: Room very clean and comfy, loved that it had two double beds in the room. Also liked the pool.
Cons: I had one small hiccup, but am happy to forget it as it was resolved quickly and I was pleased with the outcome.
Location: Close to all places I wanted to go to, Windsor hotel, and Bourke st. Mall , china town, great location.
Had a wonderful time, staff on the whole where very obliging, room was very clean and the facilities were great. I would definitely return, in fact am looking forward to it. Thankyou to the staff, especially the manager, Laurent.
Comment from Hotel Management
Feb 20, 2017 by Melbourne Marriott Hotel, Hotel Management
Dear Paula, Thank you for your kind words about your recent stay at Melbourne Marriott Hotel. We are so pleased to hear our associates and managers were able to make your stay enjoyable, we will be sure to pass on your comments to Laurent and the team! We look forward to welcoming you back on your next stay in Melbourne. Kindest regards, Melbourne Marriott Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Geelong Victoria Australia

Comfortable hotel close to the theatres

Posted Jan 10, 2017
Pros: We enjoyed the pretty courtyard garden & the lounge & bar area.Room service was prompt & efficient. Housekeeping even gave me a sheet without asking
Cons: The room needs plates & cutlery slippers would be good too.
Location: Ideal for a night at the theatre many restaurants nearby & a convenience store on the corner. Trams nearby
A lovely birthday treat complete with complimentary wine & cheese platter.Patrick at reception was most welcoming we enjoyed our glass of champagne on check in & the lemon water provided for guests.
Comment from Hotel Management
Feb 20, 2017 by Melbourne Marriott Hotel, Hotel Management
Dear Keetna, Thank you for your kind words about your recent stay with us! We are so happy to hear you were lucky to celebrate your birthday at the hotel, we hope you enjoyed the evening and the special treats! We will be sure to pass on the positive feedback to our superstar associate Patrick at reception. We look forward to welcoming you back to the Melbourne Marriott Hotel on your next visit to Melbourne. Kind regards, Melbourne Marriott Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and excellent staff

Posted Jan 2, 2017
Hotel was great and its near some excellent Melbourne locations. The hotel room was very clean and the facilities very good.Hotel staff helped us book some of the melbourne tours and they helped me with my rental car situation. Overall a great hotel.
Comment from Hotel Management
Feb 20, 2017 by Melbourne Marriott Hotel, Hotel Management
Thank you for your kind words about your recent stay at Melbourne Marriott Hotel. We look forward to welcoming you back on your next stay in Melbourne. Kindest regards, Melbourne Marriott Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2016
Pros: Staff was incredibly helpful and responsive to all our requests and needs, and as foreign travelers we had a lot!
Great location , staff, room cleanliness and service
Comment from Hotel Management
Feb 20, 2017 by Melbourne Marriott Hotel, Hotel Management
Thank you for your kind words about your recent stay at Melbourne Marriott Hotel. We look forward to welcoming you back on your next stay in Melbourne. Kindest regards, Melbourne Marriott Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for Theatre and City

Posted Dec 11, 2016
Ideal location for the Her Majesty's Theatre, less than 100m from hotel. Also close enough to City to walk to shops and restaurants. Staff very friendly, room spacious and clean. All in would stay there again.
Comment from Hotel Management
Feb 20, 2017 by Melbourne Marriott Hotel, Hotel Management
Thank you for your kind words about your recent stay at Melbourne Marriott Hotel. We are very fortunate to be located in the heart of Melbourne's theater district and we are glad you took advantage of this great benefit! We look forward to welcoming you back on your next stay in Melbourne. Kindest regards, Melbourne Marriott Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Impeccable service!

Posted Nov 26, 2016
Pros: The service!!!
Cons: Some furnishing is a bit run down.
Location: Near Chinatown but quiet.
Impeccable service from reception, concierge, lounge staff to housekeeping. An example...A personnel from concierge was walking past the lift towards the restaurant. When the lift door opened, he promptly changed his direction to hold the door open for the guest who was waiting for the lift. Totally unexpected and he didn't really need to because he wasn't waiting for the lift but was merely walking past. Well done Marriott Melbourne for training the staff so well. Stayed in a few hotels from the same brand in various locations, Melbourne is the best!
Comment from Hotel Management
Feb 20, 2017 by Melbourne Marriott Hotel, Hotel Management
Thank you for your kind words about your recent stay at Melbourne Marriott Hotel. It was a pleasure to read about our associates - and your appreciation will be passed on. Our people do try very hard and it is a terrific boost for morale when their efforts are individually acknowledged by our guests We look forward to welcoming you back on your next stay in Melbourne. Kindest regards, Melbourne Marriott Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from victoria

Very friendly staff

Posted Nov 25, 2016
Cons: Adding a children's breakfast menu or a buffet price for kids as they don't eat very much under a certain age would be good
Location: Well located and able to walk in to the city centre and other city locations as great, and reasonable under cover parking near by
I found the staff very friendly and helpful. The rooms clean and comfortable
Comment from Hotel Management
Feb 20, 2017 by Melbourne Marriott Hotel, Hotel Management
Dear Michelle, Thank you for your kind words about your recent stay at Melbourne Marriott Hotel. We are very happy to hear you enjoyed your trip to Melbourne and the great location we are based in Melbourne city. We look forward to welcoming you back on your next stay in Melbourne. Kindest regards, Melbourne Marriott Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Excellent Stay at the Marriott

Posted Nov 22, 2016
Pros: The size of the room, nice and clean, great buffet breakfast
Cons: The pool needs to be warmer.
Location: Short walk through Chinatown to main shopping.
We stayed one night at the Marriott Melbourne. We needed 2 x queen beds and we were thrilled with the room - it was spacious and very clean with a handy separate area between the main room and the bathroom for the suitcases. The room was certainly comparable and perhaps even better than other more expensive hotels we have stayed at in Melbourne (Langham etc). The buffet breakfast was excellent and the staff friendly. The only thing we could fault was the pool - it was freezing! Our 5 year old daughter still loved it though and the jacuzzi was nice and warm. Thanks for a great stay!
Comment from Hotel Management
Feb 20, 2017 by Melbourne Marriott Hotel, Hotel Management
Dear Sam, Thank you for your review about your recent stay with us. We are so happy to hear you and your daughter enjoyed your stay with us and were able to take advantage of the hotel facilities. We will pass the feedback onto our hotel engineering team in regards to the pool temperature, this is a regulated system and may have been slightly adjusted on the day. We very much look forward to welcoming you and your family back to the hotel on your next visit to Melbourne. Best regards, Melbourne Marriott Hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 22, 2016 on Hotels
5 out of 5
by A verified traveler

Nice place to stay when touring Melbourne area

Posted Nov 13, 2016 on Hotels
Central location near free streetcar