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Mercure Melbourne Doncaster

Photo gallery for Mercure Melbourne Doncaster

Primary image
Indoor pool
Terrace/patio
Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, desk
Premium bedding, pillowtop beds, minibar, desk

Overview of Mercure Melbourne Doncaster

Mercure Melbourne Doncaster

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
6 TOWER STREET, Doncaster, VIC, 3108

Explore the area

  • Popular LocationDoncaster Shopping Centre1 min walk
  • Popular LocationWestfield Doncaster1 min walk
  • Popular LocationBox Hill Hospital9 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)40 min drive

Room options

About this area

Melbourne

Mercure Melbourne Doncaster is located in Doncaster, a neighborhood in Melbourne, and is in a shopping district. Her Majesty's Theatre and Royal Exhibition Building are local landmarks, and the area's natural beauty can be seen at Dandenong Ranges National Park and Olympic Park. Looking to enjoy an event or a game while in town? See what's happening at Caulfield Racecourse or Melbourne Cricket Ground.

What's nearby

  • Doncaster Shopping Centre - 1 min walk
  • Westfield Doncaster - 1 min walk
  • Box Hill Institute - 8 min drive
  • Box Hill Hospital - 9 min drive
  • Heide Museum of Modern Art - 12 min drive

Getting around

  • Mont Albert Station - 5 min drive
  • Showgrounds Station - 18 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • Straits Cafe - 5 min walk
  • La Porchetta - 11 min walk
  • The Pancake Parlour - 11 min walk
  • Brunelli - 3 min drive
  • Cafe Rubix - 4 min drive

About this property

Mercure Melbourne Doncaster

4-star hotel in the heart of Doncaster
You can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar at Mercure Melbourne Doncaster. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, concierge services, and bicycle parking
  • 6 meeting rooms, a porter/bellhop, and outdoor furniture
Room features
All 183 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, highchairs, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: AUD 33 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bike parking
  • Indoor pool

Family friendly

  • Highchair
  • Indoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (2153 square feet)
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

More properties to consider

See similar properties

Policies

Check-in

96% of travelers were happy with check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: AUD 33 per person (approximately)
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Frequently asked questions

Does Mercure Melbourne Doncaster have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Melbourne Doncaster?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Mercure Melbourne Doncaster on Oct 16, 2022 start from $106.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Melbourne Doncaster pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Melbourne Doncaster?

Self parking is available for AUD 25.00 per night.

What time is check-in at Mercure Melbourne Doncaster?

Check-in is from 2:00 PM - anytime.

What time is check-out at Mercure Melbourne Doncaster?

Check-out is at noon.

Where is Mercure Melbourne Doncaster located?

Located in Doncaster, this hotel is 0.1 mi (0.1 km) from Westfield Doncaster and 2.7 mi (4.4 km) from Box Hill Institute. Heide Museum of Modern Art and Deakin University are also within 6 mi (10 km).

Can I cancel my reservation for free at Mercure Melbourne Doncaster and receive a full refund?

Yes, Mercure Melbourne Doncaster offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Melbourne Doncaster cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 32 out of 48 reviews
5 - Excellent 67%
Rating 4 - Good. 9 out of 48 reviews
4 - Good 19%
Rating 3 - Okay. 2 out of 48 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 48 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 48 reviews
1 - Terrible 6%

4.6/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Heather
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, on-site restaurant (just make sure you make a dinner booking) and super friendly staff. Everything was easy from the time we booked.
Stayed 1 night in Aug 2022

5/5 Excellent

Andrew
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff at reception. Loved the room and the closeness to Doncaster shopping centre. Will be back 👍
Stayed 1 night in Jun 2022

5/5 Excellent

dale
Stayed 1 night in Jun 2022

5/5 Excellent

Kristen
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to shopping and restaurants. A very stylish hotel with welcoming and friendly staff. We will stay again for sure.
Stayed 1 night in Jun 2022

3/5 Okay

karyn
Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Not happy with quiet a few things. Have emailed the property directly but have not heard back which is disgusting, would not be happy to stay again.
Stayed 3 nights in Jun 2022

4/5 Good

Narelle
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to Doncaster Shopping Centre was fantastic. The centre has a huge amount of restaurants to enjoy. The property is beautifully put together with lovely furnishings and great quality toiletries. Just a few small things that need to be addressed 1) A previous guest from April left sex toys/products in the wardrobe, date evidenced by his boarding pass. Items given to receptionist and we are still awaiting a manager to contact us. Receptionist embarrassed but this should be addressed by a manager. 2) Hair conditioner bottle virtually empty, we only used it once and there was barely enough to use for one use. It is likely room service are not checking the bottles enough. 3) Hair dryer prong was bent by a previous guest, this should have been picked up by housekeeping. 4) Room service is not 24 hours which is disappointing 5) On the public holiday the room service portal was offline, could not order coffee Overall we still loved our stay and look forward to returning.
Stayed 4 nights in Jun 2022

5/5 Excellent

xue
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, nice freshment
Stayed 3 nights in Jun 2022

5/5 Excellent

Jacki
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Safe and easy access to the shopping centre next door but really had everything you needed on site. Great restaurant, easy QR code room service and great rooms. Would definitely stay again.
Stayed 1 night in May 2022

4/5 Good

Spiro
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable bed, told bathrobes and slippers would be brought up to the room this did not happen. Can't be bothered reminding them if they dont remember to do it.
Stayed 1 night in May 2022

5/5 Excellent

Ilona
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a last minute stay over Easter and really enjoyed it. Only thing missing is a kids menu at the restaurant which serves the most delicious food!
Stayed 2 nights in Apr 2022