Ratings based on 3,240 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Great location in the city

Posted Aug 23, 2016
Cons: Car access for valet parking very limited
Very relaxing place to stay. Good proximity for shopping and restaurants .
5 out of 5
by A verified traveler from Adelaide

Great location, safe, great for families

Posted Aug 21, 2016
Room size and decor was great, loved the view over the atrium Bar is great, service was top notch Some brighter room lights would have been welcome Breakfast was the only disappointment- really expensive with cold food, disappointing standard - bread was awful with limited choice Needs to be able to compete with all the amazing boutique cafes surrounding it
4 out of 5
by A verified traveler from NSW

Convenient CBD position

Posted Aug 20, 2016
Pros: Always stay here on visits to Melbourne
Location: Main shopping district, cafe's short walk to major sporting and art centres
Great Hotel, clean and comfortable, attentive staff, great bed, large room
5 out of 5
by A verified traveler from Singapore

Close to city and very friendly staff - perfect

Posted Aug 12, 2016
Lovely Hotel. Staff were really helpful and the rooms were spacious.
5 out of 5
by A verified traveler from hk

Excellent

Posted Aug 2, 2016
We appreciate the free of charge apples so much! The breakfast buffet is excellent. It locates at the centre of melbourne cbd, need not to pay for tram within green zone! Very convenient!
4 out of 5
by A verified traveler

Great location

Posted Aug 1, 2016
Close to everything, shopping, restaurants and transport. Room was clean but bed and pillows were really uncomfortable.
4 out of 5
by A verified traveler

Central nice atmosphere

Posted Aug 1, 2016
Good place to stay and get about from Busy if you have a car to get unloaded and packed up although conceiage was helpful
4 out of 5
by A verified traveler

Great location, but was under construction!

Posted Jul 30, 2016
Great location and I like the decor. Did not like the open glass bathroom (I don't understand why hotels did that) also didn't like that the entrance was under construction, but besides that the stay was confortable and I like the style and decor of the hotel.
4 out of 5
by A verified traveler from Perth W A

Central location

Posted Jul 29, 2016
Pros: Its central location. Very helpful staff Quiet comfortable room
Cons: The dining room is a little stark, particularly the tables set in a row, not very welcoming when dining alone. Was tempted to eat quickly and retreat
Good place to stay for short breaks and activities within the CBD
5 out of 5
by A verified traveler from Brisbane, Australia

Great Location

Posted Jul 28, 2016
Great location - very central and easy access to shopping, food and transport. Staff are very friendly and always helpful. We've stayed here several times now and always come back for all the reason mentioned.