Ratings based on 2,774 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Good hotel, great location

Posted Nov 22, 2016
We only had one night at hotel. Was upgraded to a Larger room! Great breakfast, lighting in bathroom a bit dim. Overall very happy.
Comment from Hotel Management
Nov 29, 2016 by Sarah Jackson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again soon. Warm Regards Sarah Jackson Front Office Manager
4 out of 5
by A verified traveler from Brisbane

The staff where excellent, hotel needs a refurb.

Posted Nov 10, 2016
Pros: friendly staff
Cons: a little dated
Location: location was great
Friendly staff with great location. hotel it a little dated.
Comment from Hotel Management
Nov 16, 2016 by Sarah Jackson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again soon. Warm Regards Sarah Jackson Front office Manager
5 out of 5
by A verified traveler

location excellent

Posted Nov 7, 2016
Pros: easy to get to. close to wedding venue
The staff were kind and efficient. They rung us immediately when we left something in the hotel after check out. Thank .
Comment from Hotel Management
Nov 9, 2016 by Sarah Jackson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Warm Regards Sarah Jackson, Front Office Manager
4 out of 5
by A verified traveler

great location,

Posted Nov 6, 2016
Pros: Close to beach, great location
Cons: Prices change, we paid $209, the Saturday before it was $109 for same room, big difference
Location: Ackland st, luna park, beach across the Rd, Sunday Market across the Rd
Walked to Acland St, Beach across the road, Sunday Market, good food shops around,
Comment from Hotel Management
Nov 16, 2016 by Sarah Jackson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again soon. Warm Regards Sarah Jackson Front Office Manager
2 out of 5
by A verified traveler from US

Posted Nov 2, 2016
Pros: Location was central to everything. Lots of bars and restaurants. Easy access to traims.
Cons: Old, outdated and a bit dirty feeling and looking.
Location: St. Kilda beach. Lots to do
Comment from Hotel Management
Nov 16, 2016 by Sarah Jackson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope to see you again soon! Warm Regards Sarah Jackson Front Office Manager
4 out of 5
by A verified traveler

Nice location

Posted Oct 3, 2016
Pros: location
Location: restaurant and the beach
Short walk to shop, restaurants, beach and right on the tram line and some yummy cake shops.
Comment from Hotel Management
Oct 5, 2016 by sarah Jackson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again soon. Warm Regards Sarah Jackson Front Office Manger
4 out of 5
by A verified traveler from aus

Great hotel with a fantastic view

Posted Sep 30, 2016
Nice hotel close to the beach and nightlife. Welcomed with a lovely surprise as we were celebrating a birthday. Recommend this hotel and would stay here again.
Comment from Hotel Management
Oct 5, 2016 by Sarah Jackson, Hotel Management
Thanks for staying with us Ree and i am glad you enjoyed our Birthday Surprise. We work hard to make our guests happy and appreciate your feedback! Hope to see you again soon. Warm Regards Sarah Jackson Front Office Manager
3 out of 5
by A verified traveler

In die Jahre gekommenes Hotel

Posted Sep 15, 2016
Im oberen Stockwerk war die Lüftung des Hotels in meinem Zimmer überdeutlich zu hören. Auf Anfrage hin wurde mir ohne Zögern ein anderes, leiseres Zimmer zur Verfügung gestellt
Comment from Hotel Management
Sep 17, 2016 by Sarah Jackson, Hotel Management
Vielen Dank für die bei uns bleiben. Wir arbeiten hart, um unsere Gäste zufrieden und schätzen Ihr Feedback zu machen! hoffen, dass Sie wieder bei der nächsten in der Umgebung zu sehen. Herzliche Grüße Sarah Jackson, Front Office Manager
3 out of 5
by A verified traveler from Newcastle

Fantastic location!

Posted Sep 13, 2016
Pros: Loved the excellent location.
Cons: I wish hotels would have windows that you can actually open to let some fresh air in. Room was stuffy and then too cold with air conditioner running.
Location: As mentioned above plus the Skybus to and from the airport stops right outside the hotel.
The hotel is located right opposite Luna Park and St Kilda Baths, and just a short stroll to the many funky cafes and shops. We were hoping for a water view but unfortunately our window looked out onto a dull courtyard.
Comment from Hotel Management
Sep 16, 2016 by Sarah Jackson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! hope to see you again, when next in the area. Warm Regards Sarah Jackson, Front Office Manager
4 out of 5
by A verified traveler from the Alice

Close to shops and beach

Posted Sep 6, 2016 on Wotif
Nice neighborhood with easy access to shopping entertainment and cafes.
Comment from Hotel Management
Sep 8, 2016 by Sarah Jackson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again soon. Warm Regards Sarah Jackson Front Office Manager