Ratings based on 3,788 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice and convenient

Posted May 16, 2017
Pros: Comfortable, spacious and clean.
Location, Location - So convenient when you're on an early morning flight as it is opposite the airport. Ease of check-in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for early flights

Posted May 13, 2017
Pros: Staff & facilities
Easy check in, comfortable bed. All the staff are very attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 9, 2017
Good clean hotel right on the airport. Would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler from Port Hedland

Easy airport access

Posted May 7, 2017
Pros: The rooms were so clean
Cons: Nothing
Location: So close to the airport it's great
The staff at Melbourne Park royal were fantastic they were so helpful and even asked if I needed help to my room with my luggage The rooms were so nice and clean I ordered room service and even that was fantastic I slept so well with the bed that was so comfy Check out, I walked right across the skywalk and at the airport I would recommend this place to stay if you don't want hassles of trying to get to the airport for your flight they even do day stays so if works well for everyone Thanks again it made my stay so relaxed
3 out of 5
by A verified traveler

Noise and light

Posted Apr 29, 2017
Cons: Please update the basic confition of the room to a reasonable business hotel.
A bit noisy with room facing the runway. All block out blinds in extremely poor condition , unable to pull down completely to block out light for undisturbed sleep. Carpet also in poor condition.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at Melbourne airport

Posted Apr 21, 2017
Check in was super easy and the agent was most helpful to me in explaining the geography of the area. So easy for departures from Melbourne domestic and international flights. Super clean room.
Comment from Hotel Management
May 3, 2017 by David Tonkin, Hotel Management
Dear guest, Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future. Kind Regards, David Tonkin
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel just opposite terminal building

Posted Apr 18, 2017
Pros: Location, quality, décor, room size, bed comfort ..
Cons: Nothing comes to mind
Location: At the airport opposite the terminal and an easy walk to or from it. Nothing else nearby so only makes sense for an airport stay but excellent then
This is an excellent quality hotel for an airport stopover or early departure. Spacious and attractive with larger high quality rooms. Good facilities all round
5 out of 5
Recommended
for Everyone
by A verified traveler from Launceston, Tas Australia

Perfect... so close to the airport.

Posted Apr 18, 2017
Often, when coming homes from overseas, the Tassie sector doesn't fit in with international flights. This is the perfect overnighter. Big, beautiful and extremely comfortable king bed. Have stayed quite a few times. Highly recommended.
Comment from Hotel Management
May 3, 2017 by David Tonkin, Hotel Management
Dear guest, Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future. Kind Regards, David Tonkin
4 out of 5
Recommended
for Everyone
by A verified traveler from vic

Spacious hotel room

Posted Apr 18, 2017
The room is ok. Reasonable clean. Spacious room. But the air conditioning was a bit hot eventhough we had put it on the lowest. The blind also not in good condition. Otherwise all good
Comment from Hotel Management
May 3, 2017 by David Tonkin, Hotel Management
Dear guest, Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future. Kind Regards, David Tonkin
3 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

It's close to the airport

Posted Apr 10, 2017
Pros: It's easy to walk across to get our early flight
Cons: We found the pillows uncomfortable ,1 to soft the other to big
It's close to the airport, and easy to walk across for our flight
Comment from Hotel Management
May 3, 2017 by David Tonkin, Hotel Management
Dear guest, Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future. Kind Regards, David Tonkin