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Platinum Apartments at Freshwater

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Full-size fridge, microwave, oven, stovetop
2 Bedroom - 2 Bathroom Mid Level City View | In-room dining

Overview of Platinum Apartments at Freshwater

Platinum Apartments at Freshwater

4.0 star property

4.8/5 Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Kitchen
  • Parking available
  • Laundry
1 Freshwater Place, Southbank, VIC, 3006

Explore the area

  • Popular LocationEureka Tower4 min walk
  • Popular LocationMelbourne Convention and Exhibition Centre10 min walk
  • Popular LocationCrown Casino and Entertainment Complex10 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)25 min drive

Room options

About this area


Platinum Apartments at Freshwater is located in Melbourne Central Business District, a neighborhood in Melbourne, and is near the airport and near the beach. Southbank Promenade and Flinders Lane are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and Flagstaff Gardens. Looking to enjoy an event or a game while in town? See what's happening at Hamer Hall or Rod Laver Arena. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like ecotours and hiking/biking trails nearby.

What's nearby

  • Eureka Tower - 4 min walk
  • Melbourne Convention and Exhibition Centre - 10 min walk
  • Crown Casino and Entertainment Complex - 10 min walk
  • Forum Theatre - 13 min walk
  • Australian Centre for the Moving Image - 14 min walk

Getting around

  • Flinders Street Station - 10 min walk
  • Flagstaff Station - 19 min walk
  • Melbourne Airport (MEL) - 25 min drive


  • Bond Store - 2 min walk
  • The Meat and Wine Co. - 2 min walk
  • Belgian Beer Cafe - 2 min walk
  • Left Bank Melbourne - 2 min walk
  • Soprano's Restaurant & Pizzeria - 4 min walk

About this property

Platinum Apartments at Freshwater

4-star hotel in the heart of Melbourne Central Business District
Crown Casino and Entertainment Complex is located near Platinum Apartments at Freshwater, which provides a coffee shop/cafe, a library, and dry cleaning/laundry services. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Bike rentals, self parking (surcharge), and luggage storage
  • Tour/ticket assistance, ATM/banking services, and concierge services
  • A front desk safe and an elevator
Room features
All guestrooms at Platinum Apartments at Freshwater offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • 50-cm flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens


Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (AUD 35.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer


  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities


  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)


  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels


  • 50-cm flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop


  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laundry detergent
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Washer and dryer

More properties to consider

See similar properties



Check-in from 2:00 PM - 5:30 PM
Late check-in subject to availability
Late check-in fee for check-in between 5:30 PM and 2:00 PM (amount varies)
Minimum check-in age - 18


Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 2 weeks before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Host will greet you


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 35.00 per night (in/out privileges)
  • Late check-in fee for check-in between 5:30 PM and 2:00 PM (amount varies)
  • Housekeeping fees vary based on length of stay and unit size
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Parking height restrictions apply

Property is also known as

Platinum Apartments Freshwater Apartment
Platinum Apartments Freshwater Southbank
Platinum Apartments Freshwater
Platinum Apartments Freshwater Apartment Southbank
Platinum Apartments at Freshwater Hotel
Platinum Apartments at Freshwater Southbank
Platinum Apartments at Freshwater Hotel Southbank

Frequently asked questions

Is Platinum Apartments at Freshwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Platinum Apartments at Freshwater?

Self parking is available for AUD 35.00 per night. Limited spots are available.

What time is check-in at Platinum Apartments at Freshwater?

Check-in is from 2:00 PM - 5:30 PM. Late check-in is available from 5:30 PM–2:00 PM for a fee (amount varies).

What time is check-out at Platinum Apartments at Freshwater?

Check-out is at 10:00 AM.

Where is Platinum Apartments at Freshwater located?

Located in Melbourne Central Business District, this hotel is within a 15-minute walk of Southbank Promenade and Crown Casino and Entertainment Complex. Eureka Tower and Eureka Skydeck 88 are also within 5 minutes. Flinders Street Station is 10 minutes by foot and Flagstaff Station is 19 minutes.

Overall score and ratings



Rating 5 - Excellent. 3 out of 4 reviews
5 - Excellent 75%
Rating 4 - Good. 1 out of 4 reviews
4 - Good 25%
Rating 3 - Okay. 0 out of 4 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 4 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 4 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Michelle, Melbourne
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2020

5/5 Excellent

Kari, British Columbia
Business traveler, Traveled with partner
Liked: Amenities
We booked this property very last minute when we found out that the apartment we had reserved months in advance had been double booked, leaving us scrambling to find somewhere else to go in Melbourne. Easy booking though Expedia and then contact with James, saved the day. We got our check in instructions and met James at the apartment to go through further details. This property was one of the best stocked rental apartments we've ever stayed in. Whatever you need in the kitchen, it's there - nice wine glasses, cheese grater, plastic cutting boards, a small grill/press, plastic food storage containers, and literally everything else that we needed for our one week stay. The towels and bedding were both spotless and comfortable, and so was the king bed. The building had great amenities, pool, gym, outdoor BBQ and eating spaces, and the location is perfect. We would book with Platinum Apartments again in a heartbeat.
Stayed 7 nights in Feb 2020

4/5 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third bedroom should not exist. Is a virtual cupboard with poor air circulation, no windows, no door Views fabulous
Stayed 5 nights in Dec 2019

5/5 Excellent

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very stylish apartment in the heart of Melbourne walking distance from CBD and many attractions.
Stayed 6 nights in Nov 2019