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Everything was prefect, couldnt fault anything. Will stay again.
Chris
Stayed 1 night in Apr 2024
Response from The Punthill Team on Apr 12, 2024
Hi ChrisWe are so delighted that you had such a wonderful stay with us. Looking forward to welcoming you back again in the future. Warm regardsPunthill Williamstown Team
Great location, everything in walking distance, clean room with all amenities,if you wanted to cook you could.
john
Stayed 14 nights in Feb 2024
Response from Hotel Manager on Mar 7, 2024
Dear John,Thank you very much for taking the time to share your experience of staying with us at Punthill Williamstown.We're so glad to hear that you had an enjoyable stay. Warm regards,Liam Harris - Hotel Manager
Dear Ben,Thank you very much for taking the time to share your experience with us.We're delighted to hear you enjoyed your stay and that our friendly team were able to make it even better!We look forward to being able to welcome you back again soon.Warm regards,Liam Harris - Hotel Manager
Response from Liam Harris - Hotel Manager on Feb 2, 2024
Dear Tim,Thank you very much for sharing your feedback of staying with us.We're so glad to hear that you enjoyed your stay and that our friendly team were able to make such a positive impact on your stay.We highly look forward to being able to welcome you back again soon!Warm regards,Liam & The Punthill Team!
10/10 Excellent
Susan
Jan 14, 2024
Susan
Stayed 7 nights in Jan 2024
Response from Liam Harris - Hotel Manager on Feb 2, 2024
Dear Susan,Thank you very much for your wonderful 10/10 review!We highly look forward to being able to welcome you back to the hotel in the future and wish you all the best for 2024 and beyond!Warm regards,Liam & The Punthill Team
8/10 Good
Mike
Jan 7, 2024
Liked: Cleanliness, room comfort
Great location, friendly staff & housekeeping.
Only criticism, the technology- TV’s need updating. Not having access to streaming services was disappinting.
Mike
Stayed 2 nights in Jan 2024
Response from Liam - Hotel Manager on Jan 12, 2024
Dear Mike,Thank you very much for taking the time to share your experience with us.We're so glad to hear that you enjoyed the location of the hotel and found our reception and housekeeping friendly!We also thank you for taking the time to share your feedback regarding the televisions in the rooms.We are in the planning stages of upgrades to the hotel and your feedback will certainly be taken into consideration.We highly look forward to being able to welcome you back again in the future.Warm regards,The Punthill Team!
Loved staying at Punt Hill Apartments again. These apartments are in such a brilliant location, walking distance to a couple of restaurant precincts, bars and shops.
And love the jacuzzi.
Cameron
Stayed 1 night in Jan 2024
Response from Liam - Hotel Manager on Jan 12, 2024
Dear Cameron,Thank you very much for taking the time to share your experience of staying with us at Punthill Williamstown!We're delighted to hear that you enjoyed your stay with us and highly look forward to being able to welcome you back again in the future.Warm regards,The Punthill Team!
Response from Liam - Hotel Manager on Jan 12, 2024
Dear Tyler!Thank you very much for your amazing review!We highly look forward to welcoming you back to the hotel again in the future.Warm regards,The Punthill Team
Dear James,Thank you very much for your review! we're so glad to hear that you enjoyed your stay with us!We highly look forward to being able to welcome you back in the future.Warm regards,The Punthill Team
10/10 Excellent
John
Traveled with family
Dec 30, 2023
Liked: Cleanliness, room comfort
Location
Punthill Williamstown is ideally located when visiting the area and we always stay there when in Melbourne.
Easy access to Melbourne CBD.
The apartments are spacious and comfortable.
John
Stayed 5 nights in Dec 2023
Response from Liam Harris - Hotel Manager on Jan 3, 2024
Dear John,Thank you very much for sharing your experience of staying with us! We're so glad to hear that you enjoyed your stay!We wish you all the best for 2024 and look forward to being able to welcome you back again in the future.Warm regards,Liam Harris - Hotel Manager
Great location, good sized rooms, friendly & welcoming reception.
Lynette
Stayed 1 night in Dec 2023
Response from Liam Harris - Hotel Manager on Dec 21, 2023
Dear Lynette,Thank you very much for sharing your experience of staying with us. We're delighted to hear that you enjoyed our location, spacious rooms and it's wonderful to hear that our friendly team were able to make such a positive impact on your visit.We highly look forward to welcoming you back to the hotel in the near future and wish you all the best until then!Warm regards,Liam and the Punthill Team
10/10 Excellent
Dale
Dec 21, 2023
Dale
Stayed 1 night in Dec 2023
Response from Liam Harris - Hotel Manager on Jan 3, 2024
Dear Dale,Thank you very much for taking the time to share your experience of staying with us at Punthill Williamstown.We're delighted to hear that you enjoyed your stay and thank you for your 10 star review!We highly look forward to being able to welcome you back again in the future soon. Warm regards,The Punthill Team
Response from Liam Harris - Hotel Manager on Dec 21, 2023
Dear Kim,Thank you so much for taking the time to share your feedback. We appreciate you choosing to stay with us and highly look forward to welcoming you back in the future.Warm regards,Liam Harris - Hotel Manager
10/10 Excellent
Gregory
Dec 17, 2023
Gregory
Stayed 1 night in Dec 2023
Response from Liam Harris - Hotel Manager on Dec 21, 2023
Dear Gregory,Thank you so very much for your 10/10 review! We're so glad to hear that you enjoyed your stay and it was an absolute pleasure to have you staying with us!We highly look forward to being able to welcome you back to the hotel in the near future.Warm regards,Liam and the Punthill Team
Great location, quite , great staff large comfortable/spacious rooms. Just tooooo goood
Vural
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 17, 2023
Dear Vural,Thank you very much for taking the time to review your most recent stay with us.We're so glad to hear that you enjoyed your apartment and found the location, friendly staff and quiet rooms to your liking!We highly look forward to welcoming you back in the future.Warm regards,Liam HarrisHotel Manager
Response from Liam - Hotel Manager on Dec 17, 2023
Dear Sean,Thank you very much for your 5 star review! It was great having you stay with us, and we thank you for choosing Punthill Williamstown as your home away from home.We look forward to welcoming you back in the future and wish you all the best until then!Warm regards,The Punthill Team!
10/10 Excellent
Jeane
Dec 8, 2023
Jeane
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 17, 2023
Hi Jeane,Thanks so much for your 10 out of 10 review!It was a pleasure having you stay with us and we look forward to seeing you again soon!Warm regards,The Punthill Team!
We throughly enjoyed our stay at Punthill Apartments highly recommended for a great weekend away!
Joanne
Stayed 2 nights in Oct 2023
Response from Punthill Williamstown on Oct 24, 2023
Dear Joanne, Thank you very much for taking the time to share your most recent experience of staying at Punthill Williamstown.We pride ourselves on providing clean and comfortable accommodation in the heart of Williamstown so it's so wonderful to hear that you'd recommend us for a weekend away!We highly look forward to being able to welcome you back to the hotel in the near future and wish you all the best for the remainder of 2023 and beyond!Warm regards - Liam HarrisHotel Manager
10/10 Excellent
Andrew
Sep 18, 2023
Every thing was easy , and I felt personal, down to the welcome letter in the room with my name on it
Andrew
Stayed 1 night in Sep 2023
Response from Liam Harris - Hotel Manager on Sep 20, 2023
Dear Andrew,Thank you very much for sharing your feedback with us!We take great pride in ensuring our home away from home is convenient and personal, so it's so wonderful to hear your kind words.We highly look forward to being able to welcome you back to the hotel in the future and wish you all the best for the remainder of 2023 and beyond!
I loved this property. The location is great and all the staff were exceptional with their care and customer service.
Garrie and Chrissie
Stayed 2 nights in Sep 2023
Response from The Punthill Team on Sep 20, 2023
Dear Garrie and Chrissie,We're so glad to hear that you loved staying at our hotel, because we also loved having you stay with us!Thank you very much for your kind words, and review of your recent stay.We highly look forward to being able to welcome you back to Punthill Williamstown in the future.
Staff were excellent, very friendly and helpful. The room was great, really nice and clean, would definitely recommend :)
Renee
Stayed 2 nights in Sep 2023
Response from The Punthill Team on Sep 20, 2023
Dear Renee,Thank you very much for your kind words and thoughtful review!We're so glad to hear that you had an enjoyable stay with us. It's great to hear that our team were able to create such a positive impact on your stay.We highly look forward to being able to welcome you back to the hotel in the near future.
Response from Punthill Williamstown on Sep 20, 2023
Dear Julie,Thank you so much for your stellar 5/5 review from your most recent stay with us,We're so glad to hear that you enjoyed your stay and we highly look forward to being able to welcome you back to the hotel in the future!
8/10 Good
Steven
Aug 27, 2023
Steven
Stayed 1 night in Aug 2023
Response from Punthill Williamstown on Sep 20, 2023
Thank you so much for your review Steven,We're glad to hear that you enjoyed your stay with us and highly look forward to being able to welcome you back to the hotel in the future!
10/10 Excellent
Anita
Traveled with family
Aug 1, 2023
Liked: Cleanliness, room comfort
Williamstown stay
Beds are super comfy but we prefer softer pillows
Anita
Stayed 1 night in Jul 2023
Response from Liam Harris - Hotel Manager on Aug 2, 2023
Dear Anita,Thank you very much for sharing your feedback on your most recent stay with us. We're glad to hear that you enjoyed our comfortable beds, and we thank you for providing your feedback regarding the pillows.We highly look forward to welcoming you back to Punthill Williamstown in the near future so you can see your feedback in action.Warm regards,The Punthill Williamstown team
The room was spacious and was quiet and comfortable. Staff were friendly
Filomena
Stayed 1 night in Jul 2023
Response from Liam Harris - Hotel Manager on Aug 2, 2023
Dear Filomena,Thank you very much for sharing your experience of staying at Punthill Williamstown.We're so glad to hear that you enjoyed your stay and that our friendly staff and spacious rooms were able to make sure you had a wonderful stay.We highly look forward to being able to welcome you back to the hotel in the near future should we be fortunate to have you back in Williamstown.Wishing you all the best for 2023 and beyondWarm regards,The Punthill Williamstown team
10/10 Excellent
Josephine
Jul 28, 2023
Josephine
Stayed 1 night in Jul 2023
Response from Liam Harris - Hotel Manager on Aug 2, 2023
Dear Josephine,We're so glad to hear that you enjoyed staying with us enough to give us a stellar 10/10 rating! We highly look forward to being able to welcome you back again in the future and greatly appreciate you choosing to stay with us.Warm regards,The Punthill Williamstown team!
Room had microwave ,Nespresso complimentary coffee pods, was clean and tidy.
The lady at reception also let us use carpark after we checked out so thabknyou
Allwin
Stayed 1 night in Jul 2023
Response from Liam Harris - Hotel Manager on Jul 28, 2023
Dear Allwin,Thank you very much for sharing your recent experience with us. We're delighted to hear that you enjoyed the facilities of the hotel and that our reception team were able to assist with making you feel comforable.We highly look forward to being able to welcome you back to the hotel in the future should you choose to visit Williamstown again.Warm regards,The Punthill Williamstown Team
Check in process was easy, all amenities as expected, had a pleasant stay..
Savin
Stayed 1 night in Jul 2023
Response from Liam Harris - Hotel Manager on Jul 28, 2023
Dear Savin,Thank you very much for taking the time to provide feedback from your most recent stay. We're so glad to hear that you had a pleasant stay and that you enjoyed the amenities and services of the hotel.We highly look forward to being able to welcome you back to the hotel in the future!Warm regards,The Punthill Williamstown team
10/10 Excellent
John
Traveled with family
Jun 27, 2023
Liked: Cleanliness, room comfort
Great location
John
Stayed 6 nights in Jun 2023
Response from Liam Harris - Hotel Manager on Jul 2, 2023
Dear John,We're so glad to hear that you enjoyed the location of Punthill Williamstown! We love being on Ferguson Street in Williamstown as it gives our guests a great opportunity to explore the local area and enjoy all the shops, restaurants and scenic walkways close to the hotel.We highly look forward to being able to welcome you back to the hotel in the near future.Warm regards,Liam HarrisHotel Manager
Wonderful and very scenic location, friendly staff and exceptionally prepared room with a few personal touches. Will definitely be back!
John
Stayed 2 nights in Jun 2023
Response from Liam Harris - Hotel Manager on Jul 2, 2023
Dear John,Thank you very much for taking the time to review your most recent stay with us. We're delighted to hear that you're keen to return to our hotel and we can't wait to welcome you back to Punthill Williamstown!Warm regards,Liam HarrisHotel Manager
10/10 Excellent
John
Jun 14, 2023
John
Stayed 1 night in Jun 2023
Response from Liam Harris - Hotel Manager on Jul 2, 2023
Dear John,Thank you very much for sharing your experience of your most recent stay! We highly look forward to being able to welcome you back to the hotel in the near future.Warm regards,Liam HarrisHotel Manager
10/10 Excellent
Anita
Traveled with family
May 23, 2023
Liked: Cleanliness, room comfort
Super comfortable beds and close to plenty of options for meals
Anita
Stayed 1 night in May 2023
Response from Liam Harris - Hotel Manager on Jun 1, 2023
Dear Anita,Thank you very much for reviewing your recent stay with us. We're so glad to hear that you enjoyed your stay for the location and comfortable beds!Our team loved having you stay with us and we highly look forward to being able to welcome you back to the hotel in the near future.Warm regards,Liam Harris
Response from Liam Harris - Hotel Manager on Jun 1, 2023
Dear Colin,Thank you very much for taking the time to provide feedback on your most recent stay with us! We're so glad to hear that you enjoyed your stay and think that it's a great place to stay. we highly look forward to being able to welcome you back to the hotel in the near future.Warm regards,Liam HarrisHotel Manager
Response from Liam Harris - Hotel Manager on Apr 11, 2023
Dear Benjamin, Thank you very much for taking the time to provide your feedback and your recent stay.We are very pleased to hear that you enjoyed the hotel and our team made an impact on your stay. We're very grateful to have such a wonderful team so we're glad to hear that they could make your stay special.We highly look forward to being able to welcome you back in the near future.
We had a nice time in this property! The staff was kind, the place absolutely clean and great location! We’ll be back for sure.
Bibiana
Stayed 2 nights in Apr 2023
Response from Liam Harris - Hotel Manager on Apr 11, 2023
Dear Bibiana,Thank you very much for taking the time to provide your feedback from your recent stay with us.We're so pleased to hear that you enjoyed the hotel for our cleanliness and location. We highly look forward to being able to welcome you back to the hotel in the near future.Warm regards,Liam Harris - Hotel Manager
10/10 Excellent
Jo
Mar 28, 2023
Liked: Cleanliness, room comfort
Jo
Stayed 2 nights in Mar 2023
Response from Liam Harris - Hotel Manager on Apr 11, 2023
Dear Jo, Thank you very much for providing your feedback from your recent stay. We're very glad to hear that you had a wonderful stay with us and look forward to welcoming you back soon.Warm regards,Liam Harris Hotel Manager
10/10 Excellent
Graham
Mar 13, 2023
Liked: Cleanliness
Graham
Stayed 8 nights in Feb 2023
Response from Liam Harris - Hotel Manager on Apr 11, 2023
Dear Graham,Thank you very much for providing your feedback from your recent stay. We're very glad to hear that you had a wonderful stay with us and look forward to welcoming you back soon.Warm regards,Liam Harris Hotel Manager
The staff were amazing; in particular Vicki and Alana
Sue
Stayed 1 night in Mar 2023
Response from Liam Harris - Hotel Manager on Apr 11, 2023
Dear Sue,Thank you very much for providing your feedback from your recent stay. We're very glad to hear that you had a wonderful stay with us and look forward to welcoming you back soon.Warm regards,Liam Harris Hotel Manager
Dear ChrisIt's great to hear you had such a comfortable stay at Punthill Williamstown , enjoying our hospitality and location.We look forward to welcoming you again to the hotel.In the meantime, we thank you for sharing your experience in this review.Kind regardsVikkiSuper Host
Great location near the water, perfect distance for walking to local cafes, shops and scenery.
Clean, safe and friendly staff.
Jenny
Stayed 2 nights in Dec 2022
Response from Vikki on Dec 16, 2022
Hi JennyThank your review on Punthill Williamstown. We are glad you had a comfortable stay with us, enjoying our hospitality and location. We pride ourselves on our service and are pleased that you found our staff friendly. We look forward to welcoming you again to the hotel.In the meantime, we thank you for sharing your experience in this review.Kind regardsVikkiSuper Host
8/10 Good
Gina
Traveled with family
Dec 6, 2022
Liked: Cleanliness, room comfort
Would stay again
We had booked for our family of 3 (2 adults & 1 child) to stay for two nights. The apartment is well located and close to restaurants/cafes/shops and supermarket.
On arrival checkin was smooth and the on-site parking was a good add-on. I recommend adding this if you have a car as the street parking is metered and on hot days it’s quite busy down the main road.
The apartment had all the mod cons and was well stocked.
The bed was comfy and bedding was nice and clean.
Gina
Stayed 2 nights in Dec 2022
Response from Vikki - Super Host on Dec 8, 2022
Hi GinaThank you for reviewing Punthill Apartments Williamstown. We are so pleased you had such a comfortable stay with us and enjoyed our local area. We look forward to welcoming you again in the future. Kind regardsVikki - Super Host
8/10 Good
Susan and Steven
Business traveler
Nov 15, 2022
Liked: Room comfort
Susan and Steven
Stayed 3 nights in Nov 2022
Response from Vikki - Super Host on Dec 8, 2022
Dear Susan and StevenThank you for reviewing Punthill Apartments Williamstown. We are glad you had a great stay with us and look forward to welcoming you back in the future.Kind regardsVikki - Super Host
- 7am drilling outside our room door
- Washing machine blocked us from opening our door
- Overall cleanliness is not up to par
Dion
Stayed 2 nights in Nov 2022
Response from Kate McConnell on Nov 17, 2022
Hi Dion,Thank you for taking the time to provide feedback regarding your stay at Punthill Williamstown.I know we have spoken directly during your stay about your concerns however it is disappointing to hear that you were disturbed by the fire rectification works on Monday morning. Whilst it was certainly frustrating to be awoken by noise in the early morning, we did advise all in-house guests of the potential disruption, both in the welcome letter and on all booking engines/confirmations.Having said that, all works will be complete by 2nd December 2022. We have also noted your feedback regarding the cleanliness of the room and balcony of apartment 107 and have taken immediate steps to remedy this.We do hope you felt warmly welcomed by our reception staff upon check-in and we do hope you will stay with us again in the future.Best wishes,Kate - Super Host
8/10 Good
Susan and Steven
Business traveler
Nov 14, 2022
Liked: Cleanliness, room comfort
Good location - great restaurants
The location is great but finding a park to check in is almost impossible during the day. I went to paid parking just to be able to check-in.
Punthitll has paid garage parking which is well worth paying for. There is a trick to finding where to swipe your card to get into the garage. It is on a wall out in the lane. I was scratching my head for a while there.
The room is comfortable, and the bed is "fantastic" extreme comfort.
I went up to the outside deck where there is a magnificent view of the city and a hot tub/spa pool.
I would stay here again when down on business
Susan and Steven
Stayed 1 night in Nov 2022
Response from Mitchell on Dec 6, 2022
Hi Susan & Steven,Thank you for taking the time to share your experience from your stay with us in November, its so great to hear you enjoyed your stay and that you were able to make the most of all the property features. The property is located in such a great spot, walking distance to everything you need, especially all the restaurants and bars. Your feedback regarding the car park and and deck is greatly appreciated. I must admit the car park swipe access can be a bit tricky especially for first time guests. We look forward to welcoming you back again soon. Best regards & take care,MitchellPunthill Williamstown
A comfortable stay in the heart of Williamstown close to plenty of restaurants and bars. The only downside was the internet was constantly dropping out that the management never could fix.
John
Stayed 9 nights in Sep 2022
Response from Mitchell on Oct 12, 2022
Hi John,Thank you for taking the time to post your review. We are so glad to hear you enjoyed your stay and that you were able to make the most of the location and restaurants around the area.Your feedback regarding the wifi is greatly appreciated, this was not brought to my attention as this would have been promptly investigate further. I am please to let you know that the building has just move to a new internet provider so we do not expect there to be any further disturbances to guests.We hope to welcome you back again soon.Best regards & take care,MitchellHotel Manager - Punthill Williamstown