Ratings based on 1,841 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place

Posted Jun 23, 2017
Very convenient for what we was doing great location everything was fantastic except for the cleaners who didn't do there job properly but only the once out of 4 nights so overall fantastic close to train station close to supermarket very convenient for kids 1 min tram to crown happy to stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Vic

Affordable and well located hotel

Posted May 31, 2017
A modern hotel in an excellent location with close proximity to public transport. The rooms are a bit small but modern and very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to amenities

Posted May 24, 2017
Excellent location, Southern Cross Station directly across road, tram stops on two corners. Facilities starting to show wear and tear but otherwise very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location. Lovely Hotel

Posted May 17, 2017
Cons: I would have been great to be able to open a window to get the city sounds and air into the room.
The location of the hotel was ideal for our first visit to Melbourne as a family. Within walking distance to all that Melbourne city has to offer. The hotel has a "old world charm" and lovely ambience. Would stay again.
2 out of 5
by A verified traveler from NZ

Would not stay again

Posted May 9, 2017
The bed was hard, the street was noisy and the Internet was slow. Obviously they expect you to pay extras to get decent internet. The location was great. Staff were nice and no complaints about the cleanliness but in terms of value for money there are other hotels nearby that are cheaper
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Nice room near southern cross station

Posted May 9, 2017
Excellent for late night arrival. The reception however not on the doorstep when you arrive. Take the elevator to first floor above the hotel's restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler from Invergowrie NSW

Great old style hotel

Posted May 7, 2017
Great place, easy transport, good food nearby. The plumbing could do with a refresh in the modern bathroom. The shower rose broke and it took 24 hours to get it fixed.. the toilet cistern float valve was noisy about half the times you flushed it. All taps took a lot of hand strength to turn off of on, and were noisy too. Gas tap under cooktop needed turning on to get cooktop to work which was a bit confusing. Staff helpful. Spacious double room apartment. Cooking smells from adjacent room was overwhelming unless the noisy air conditioning system was turned on. Sounds like a disaster, but it wasn't-actually a good stay. For the money, they should fix the things above.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

excellent location

Posted May 7, 2017
Pros: Location, comfortable bed and bedding.,
Cons: Blind over window let a lot of light in which made sleeping a little difficult
Location: Near Football stadium, train and trams, Casino, Shopping
Nice bar and dining area. Excellent location for Etihad Stadium and shopping. Close to tram stops.
5 out of 5
Recommended
for Families
by A verified traveler from south

Convenience

Posted Apr 30, 2017
Pros: Refer above comments
Cons: Nothing major.
Location: Very suitable for families.
We were very happy with both service by staff and the facilities of the apartment we stayed in. Staff were friendly and helpful, it was extremely convenient for our travel plans. Eg overnight on,y as we had. Travelled from sydney by the XPT daytime train and needed to atch the Overlandrain early next morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable accommodation in a great area

Posted Apr 28, 2017
Good location, easy walk to shopping, Casino complex and trams to MCG and Harbour Town. Room clean and although not hugely spacious felt it was more than adequate, especially because of the affordable price. We had a 2 bedroom apartment with kitchen facilities, everything was clean and worked. Staff very friendly, especially the cleaning staff as we walked through the corridors daily would always smile and say hello. Car parking onsite was fantastic, Will stay there again