Ratings based on 1,496 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from W.A.

Comfortable and Close to the City

Posted Oct 18, 2016
Pros: Convenience and comfort as well as access to the Melbourne Baths & Gym
Cons: Repairs to tiles in bathroom 2nd rate. Lift is jerky and slow.
Location: convenient to most things within the city
Convenient to the city. Helpful staff and very clean room.
Comment from Hotel Management
Oct 20, 2016 by Management, Hotel Management
Good Morning Stipe, I hope you are well and you traveled fare after your stay with us at The Downtowner. Thank you for your feedback and I am pleased you enjoyed the convenience of our hotel and our friendly staff. I have passed your comments on the relevant heads of department and hope that when you come back to visit you experience a more comfortable stay. Kind Regards
4 out of 5
by A verified traveler from Kensington WA 6151

Proximity to Lygon St

Posted Oct 11, 2016
Pros: It's proximity to restuarants on Lygon & the friendly staff
Cons: A better Lobby & bigger rooms.
Location: Eating out on Lygon Street is a ritual for us. And the hotel is on the doorstep of the CDB
We were looking for a comfortable hotel in the Lygon St area. Downtowner provided that. The room was clean & comfortable & the Staff were better than excellent. We only needed somewhere to sleep so The Downtowner was perfect. Cannot comment on the hotel facilities because we did not use them. On the down side the rooms are small & the hotel was a bit dated. We would have no hesitation in staying @ The Downtowner on our next visit.
4 out of 5
by A verified traveler from S

Great location

Posted Oct 3, 2016
Older hotel but well maintained. Excellent location close to the Lygon street restaurants.
Comment from Hotel Management
Oct 8, 2016 by The Downtowner Team, Hotel Management
Thank you Ron for your kind words, we love hearing all your comments. Kind regards
5 out of 5
by A verified traveler

Great central location.

Posted Oct 3, 2016
Great place and near the best restaurants Melbourne has to offer. Hotel was good. The only thing was a bit noisy with cars from busy street. Not enough pressure from shower. Staff and cleaners are friendly and great 10/10.
Comment from Hotel Management
Oct 8, 2016 by The Downtowner Team, Hotel Management
Good afternoon, Its great to hear your feedback and know that Lygon Street can be a little noisy sometimes but they sure do make up for it was such great food. Kind Regards
1 out of 5
by A verified traveler from nsw

Terrible hotel, out dated, overcharge me

Posted Sep 18, 2016
Wasn't the same as described on Expedia, overcharged rude staff disgusting amenities never again. Felt like I was in a refuge
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Dear Goz, Thank you for choosing to stay at The Quality Hotel Downtowner on Lygon. We are sorry that you did not enjoy your stay with us. We work hard to provide clean and comfortable accommodation and our staff are trained to the highest standards for customer service. Kind regards Lynne Chepanidis
4 out of 5
by A verified traveler from 日本 愛知県

Posted Aug 17, 2016
4 out of 5
by A verified traveler from Northen Victoria

Staff made me very welcome and I will be a regular

Posted Aug 10, 2016
Pros: Close to everything.
Cons: not sure
Location: Lygon Street and Melbourne close to theatre, art galleries, and shops. Great Restaurant choice and easy to access from the northern of the state.
I had a short stay which was enjoyable because of the close assess to central Melbourne and Lygon St. Thank you to the staff at reception and the cleaning staff all very kind and proficient. Keep up the great work I will be coming back to stay and be recommending you to others. Big Thankyou.
5 out of 5
by A verified traveler from Roma


Posted Aug 3, 2016
Pros: La gentilezza dello staff, la pulizia e il confort della struttura
Cons: Riscaldamento in bagno
Location: Posizione a pochi passi a piedi dal centro e dalla stazione principale, nel quartiere italiano pieno di buoni ristoranti
Lo staff più gentile che io abbia mai incontrato in un albergo. Posizione strategica per visitare Melbourne, nel quartiere italiano, vicino a tanti buoni ristoranti (fra tutti, il "Ti amo" e il "DOC"). Stanza pulita, spaziosa, dotata di tutti i confort. Disponibile anche le bottiglie d'acqua! Il bagno era un po' freddo per via dell'assenza di riscaldamento (eravamo in inverno) ma ci hanno fornito una stufetta. Consigliatissimo!
4 out of 5
by A verified traveler

Clean quiet and comfortable

Posted Aug 1, 2016
Pros: The bed was very comfortable
Cons: Felt the check in staff member was not very welcoming
Location: Lygon street restaurants
Good value for money and close to the city. Close to lygon street Carlton restaurants.
5 out of 5
by A verified traveler from Gippsland

Ideal city location

Posted Jul 28, 2016
Pros: A comfortable room meeting our needs, consistently good and very well priced. Good parking facilities
Cons: Larger supply of tea/coffee/milk Blanket had a stain on it
Location: This is near to everything including great restaurants and city ammenities
No fuss booking, confirmation, check in/out. Remarkably quiet rooms despite being on a main busy city street. Beds are really comfortable, and shower good.