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Overview of Quay West Suites Melbourne

Photo gallery

Featured Image
Indoor pool
Indoor pool
Balcony
Premium bedding, down comforters, in-room safe, desk

Quay West Suites Melbourne

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Laundry
  • Spa
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationMelbourne Arts Centre3 min walk
    Popular LocationEureka Tower3 min walk
    Popular LocationNational Gallery of Victoria5 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

  • Deluxe Apartment, 2 Bedrooms, Balcony, River View

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • 2 bedrooms
    • 2 bathrooms
    • River view
    • Sleeps 6
    • 1 King Bed and 1 Queen Bed
    More details
  • Superior Apartment, 2 Bedrooms, Balcony

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 6
    • 1 King Bed and 1 Queen Bed
    More details
  • Superior Suite, 1 Bedroom, Balcony

    4.8/5 guest room rating

    Room amenities

    • 560 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Deluxe Apartment, 1 Bedroom, Balcony, River View

    4.8/5 guest room rating

    Room amenities

    • 560 sq ft
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Superior Suite, 1 Bedroom, Balcony, City View

    4.7/5 guest room rating

    Room amenities

    • 560 sq ft
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Deluxe Apartment, 1 Bedroom, Balcony

    4.8/5 guest room rating

    Room amenities

    • 560 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Premium Apartment, 3 Bedrooms, Balcony

    5/5 guest room rating

    Room amenities

    • 1722 sq ft
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    • 1 King Bed and 2 Queen Beds
    More details
  • Studio, Kitchenette

    4.8/5 guest room rating

    Room amenities

    • 388 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Studio, 1 Queen Bed, Kitchenette

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Premium Apartment, 2 Bedrooms, Balcony

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    • 2 King Beds
    More details

About this area

Melbourne

Located in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights and SEA LIFE Melbourne is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Popular Location

What's nearby

  • Melbourne Arts Centre - 3 min walk
  • Eureka Tower - 3 min walk
  • National Gallery of Victoria - 5 min walk
  • Forum Theatre - 8 min walk
  • Australian Centre for the Moving Image - 8 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • Jarrah Bar & Terrace — 1 min walk
  • PJ O'Brien's Irish Pub — 3 min walk
  • Ponyfish Island — 3 min walk
  • Belgian Beer Cafe — 4 min walk
  • Riverland — 4 min walk

About this property

Quay West Suites Melbourne

Luxury Melbourne aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
Along with a restaurant, this aparthotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a sitting area and a microwave.
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Spa tub
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 25 per day; includes in/out privileges)
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Food and drink

  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 18-30 for adults and AUD 15-20 for children
  • 1 restaurant
  • 1 bar
  • Snack bar/deli
  • In-room dining only
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Free toiletries
  • Hair dryer
  • Slippers
  • Bathrobes
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference center

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Golf nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 109 rooms
  • 26 floors
  • 1 building
  • Connecting/adjoining rooms avaliable

Where to eat

  • Jarrah Bar & Terrace – Alfresco dining bar offering local cuisine. Serves breakfast and dinner daily.

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18 and AUD 30 for adults, AUD 15 and AUD 20 for children (approximately)
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Can I cancel my reservation for free at Quay West Suites Melbourne and receive a full refund?
Yes, Quay West Suites Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Quay West Suites Melbourne cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quay West Suites Melbourne?
As of Mar 7, 2021, prices found for a 1-night stay for 2 adults at Quay West Suites Melbourne on Mar 10, 2021 start from $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Quay West Suites Melbourne have a pool?
Yes, this property has an indoor pool.
Is Quay West Suites Melbourne pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quay West Suites Melbourne?
Self parking is available for AUD 25 per day.
What time is check-in at Quay West Suites Melbourne?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Quay West Suites Melbourne?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Does Quay West Suites Melbourne provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Quay West Suites Melbourne located?
Located in Melbourne Central Business District, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flinders Street Station is 5 minutes by foot and Melbourne Central Station is 18 minutes.
4.7
Exceptional
Rating 5 - Excellent. 1180 out of 1615 reviews
5 - Excellent 73%
Rating 4 - Good. 358 out of 1615 reviews
4 - Good 22%
Rating 3 - Okay. 53 out of 1615 reviews
3 - Okay 3%
Rating 2 - Poor. 18 out of 1615 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 1615 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Simply the best room we’ve stayed in. Great view and wonderful amenities
Stayed 3 nights in Feb 2021

5/5 Excellent

Traveled with family and small children, Business traveler
Happy face iconLiked: Property conditions & facilities
Friendly service. Appartment was clean. Only disappointment was pool was not in service. Had to walk over to another hotek for the pool.
Stayed 5 nights in Nov 2019

4/5 Good

Stayed 3 nights in Jan 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Outstanding location and room. Would not hesitate to return
Stayed 4 nights in Dec 2020

4/5 Good

Stayed 1 night in Jan 2021

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