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Get an overview of this hotelFamily-friendly Southbank aparthotel in Melbourne CBD, walk to Eureka Tower

Expedia Insiders' Select Winner 2015


This family-friendly Southbank aparthotel is located on a river, just steps from Hamer Hall and Eureka Tower. Eureka Tower and National Gallery of Victoria are also within 10 minutes.

Property Features

This aparthotel features a restaurant, an indoor pool, and a fitness center. Additionally, a bar/lounge, a spa tub, and a sauna are onsite.

Room Amenities

All 114 apartments feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and refrigerators. Other amenities available to guests include 24-hour room service, WiFi, and wired Internet.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Quay West Suites Melbourne provides a spa tub, a sauna, and a fitness center. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 4306 square feet (400 square meters) include a conference center and conference space. This luxury aparthotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Quay West Suites Melbourne has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 4306 
  • Conference space size (meters) - 400 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Garden 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 15 
  • Number of meeting rooms - 8 
  • Picnic area 
  • Pool sun loungers 
  • Porter/bellhop 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa tub 
  • Television in lobby 
  • Total number of rooms - 114 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • DVD player  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Microwave  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in all rooms: Wireless internet access ( 0.00 AUD ), Wired internet access (29.00 AUD per 24 hours surcharge)

Available in some public areas: Wireless internet access (29.00 AUD per 24 hours surcharge), Wired high-speed internet ( 0.00 AUD )


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • DVD player 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Microwave 
  • Minibar 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Separate sitting area 
  • Shower/tub combination 
  • Slippers 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Jarrah Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Roll-in shower 
  • Accessible parking 
  • Accessible path of travel 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 32.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 0.00 (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 29.00 (for 24 hours, rates may vary)
  • Fee for wireless Internet in public areas: AUD 29.00 (for 24 hours, rates may vary)
  • Fee for high-speed Internet (wired) in public areas: AUD 0.00 (rates may vary)
  • Valet parking fee: AUD 30 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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