Room type

King Studio Suite

Max Occupancy: 2 guests (up to 1 child)

Deluxe Suite, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children)

Deluxe Suite, 1 Bedroom, City View

Max Occupancy: 3 guests (up to 2 children)

Premium One Bedroom Suite - River View

Max Occupancy: 3 guests (up to 2 children)

Queen Studio Suite

Max Occupancy: 2 guests (up to 1 child)

Superior One Bedroom Suite

Max Occupancy: 3 guests (up to 2 children)

 
 


Get an overview of this hotelFamily-friendly Southbank aparthotel in Melbourne CBD, walk to Eureka Tower

Expedia Insiders' Select Winner 2015

Location

This family-friendly Southbank aparthotel is located on a river, just steps from Hamer Hall and Eureka Tower. Crown Casino and Entertainment Complex and National Gallery of Victoria are also within 1 mi (2 km).

Property Features

A restaurant, an indoor pool, and a fitness center are available at this aparthotel. Additionally, a bar/lounge, a spa tub, and a sauna are onsite.

Room Amenities

All 110 apartments boast deep soaking tubs and offer WiFi and sitting areas. 24-hour room service and DVD players are standard, as are LCD TVs with cable channels.

Renovations & Closures

The hotel will be renovating from 31 January 2016 to 15 March 2016 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Quay West Suites Melbourne provides a spa tub, a sauna, and a fitness center. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 4306 square feet (400 square meters) include a conference center and conference space. This luxury aparthotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Quay West Suites Melbourne has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 4306 
  • Conference space size (meters) - 400 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Garden 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 2 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 15 
  • Number of meeting rooms - 8 
  • Picnic area 
  • Porter/bellhop 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa tub 
  • Television in common areas 
  • Total number of rooms - 110 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • DVD player  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Microwave  
  • Refrigerator  

Internet

Available in all rooms: Wireless internet access ( 29 AUD per night )

Available in some public areas: Wireless internet access ( 29.00 AUD per 24-hour period )

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • DVD player 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Microwave 
  • Minibar 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Slippers 
  • WiFi (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Jarrah Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.00 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 32.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 29.00 per 24-hour period (rates may vary)
  • Valet parking fee: AUD 30 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Quay Suites Aparthotel
  • Quay Suites Aparthotel Melbourne West
  • Quay West Suites Melbourne
  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Aparthotel

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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