Ratings based on 97 Verified Reviews

4.0 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Adam

Good overall standard

Posted Jan 25, 2017 on Hotels
Stayed for one night, parking was easy to use. Room was well presented and clean, staff friendly, only negative was that the shower was very sensitive and hard to control temperature. Overall positive and would stay there again.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Hi Adam Thank-you for staying at Quest Dandenong. Sorry to hear that the water temperature was hard to control. Thank-you for your kind words and I am delighted to hear you would choose Quest Dandenong on your next stay. Kind regards Petite
4 out of 5
Recommended
for Families
by A verified traveler

Good value for money

Posted Jan 16, 2017 on Wotif
Pros: Met our needs for a decent price.
Cons: The shower heads for the bathroom with the bath tub might need to be looked at again. Only need the one shower head (the removable, hose type, one).
Location: Dandenong seems nice but we were only there to visit family so I can comment much on the place itself.
Our main requirement for travelling these days is a two bedroom place. A lot of places we have stayed at have been two separate rooms joined together by a main corridor/entrance. This place was actually a two bedroom room with only one main access door. Brilliant! Exactly what we needed. They also provided a portable cot for no additional cost. This allowed us to have the second room set up with the cot for our toddler who slept soundly. Even though we were on the ground floor facing the street - the curtains, windows, and walls did a good job in keeping the noise down so the little one wasn't disturbed. Both parents managed a great sleep as well! Having a bath tub in one of the bathrooms was good as it allowed us to bath our little one. The breakfast packs they provide aren't lavish (ceral, milk, drink, snack/fruit) but they really don't need to be although some might find the cost is probably a little expensive but the convenience of it all was fantastic. The staff were also very lovely. It was also very easy to enter/exit after hours. There was also plenty of outdoor parking.
Comment from Hotel Management
Feb 21, 2017 by Petite , Hotel Management
Hi Thank-you for choosing Quest Dandenong for your recent stay. Yes, the dual shower heads are in place to suit all ages but I understand your views. I am delighted to hear that the Two Bedroom Apartment suited your requirements and that both parents slept well!! Thank-you for your kind words and we hope to see you again soon. Kind regards Petite
4 out of 5
Recommended
for Everyone
by A verified traveler from Tasmania

Good hotel for short stays

Posted Jan 15, 2017
Needed a good hotel close to family and this fit the bill. Very clean and comfortable and the staff were always friendly. Rooms advertised as renovated but our kitchen was a little old compared to families but was still functionally. Pool was a bonus and kids loved it however we could only use it 1 day out of 4 as it was a bit too dirty. Had 3 staying in room (child on rollaway) but only got supplied with 2 towels. Called reception for another and was advised it would be received when room was serviced (which was daily) but it never arrived. Over all a comfortable stay and not too noisy.
Comment from Hotel Management
Feb 21, 2017 by Petite , Hotel Management
Hi Scott Thank-you for choosing Quest Dandenong for your recent stay with your family. I do apologise that the pool was not maintained during your stay as we do ensure this is cleaned everyday for our guests. Your towels should have been brought to you upon your request and I do apologise for the inconvenience this caused. I am delighted to hear the kind words towards our friendly staff and renovated facilities. Kind regards Petite
4 out of 5
Recommended
for Everyone
by A verified traveler

nice and clean and has free parking.

Posted Jan 11, 2017 on Wotif
Pros: Nice and clean and free parking
Cons: only stayed over night.
Location: only stayed over night.
nice and clean and has free parking and staff very helpfull.
Comment from Hotel Management
Feb 16, 2017 by Petite, Hotel Management
Hi Anonymous Thanks for choosing Quest Dandenong for your accommodation requirements. Glad you were able to experience our property even if only for 1 night! Kind regards Petite Manager
4 out of 5
by Pragesh

Great place!

Posted Jan 4, 2017 on Hotels
Centrally located for our family holiday. Rooms nice and clean with friendly service from the staff with any request that we had. Kitchenette was very handy and suitable for the family. Pool was the only thing that was a little downer as its not heated so it was cold for the kids. But overall the family really enjoyed the place!
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Hi Pragesh Thanks for choosing Quest Dandenong for your accommodation requirements. We are glad you enjoyed the facilities and services. I am sorry that your kids were unable to enjoy the pool. Usually it only takes one hot day in Melbourne for it to heat up! Hopefully you get to enjoy it on your next visit. Kind regards Petite Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2016 on Wotif
We had a very pleasant stay. Room was well set out and comfortable. Staff were great to deal with
Comment from Hotel Management
Dec 5, 2016 by Property Manager, Hotel Management
Hi Anonymous Thank-you for choosing Quest Dandenong for your recent stay. We look forward to welcoming you back soon. Kind regards Petite
4 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Hi Thank-you for choosing to stay at Quest Dandenong. We look forward to seeing you again soon. Kind regards Petite
4 out of 5
by A verified traveler

Clean stay

Posted Oct 28, 2016 on Hotels
Nice clean accommodation. Taking cases up the steep stairs is a bit of a hassle,
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Hi Thank-you for choosing Quest Dandenong for your recent stay. We are pleased to hear you found our accommodation 'clean' and 'nice'. Please do let us know on your next visit if you require a ground floor. We aim to accommodate our guests to meet their requirements however, for those guests on the first floor we are always here to assist with luggage. I am sorry this did not happen on this occasion. Kind regards Petite
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Comfort & convenient

Posted Oct 27, 2016 on Lastminute
Pros: Clean close to amenities, convenient location parking on hand was great
Cons: Few bags , lifts maybe the rooms needed heating unit was very cold nights, we had a 2bedroom apartment
Location: Was convenient for me as I was visiting family in Danndenong
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Beautiful stay

Posted Oct 23, 2016 on Wotif
Pros: Friendly Receptionist, she was very professional and absolutely lovely
Cons: No actual smoking area, it's not safe to smoke at the front on the street at night
Comment from Hotel Management
Nov 17, 2016 by Petite, Hotel Management
Hi Miss Catalina Thank-you so much for choosing to stay at Quest Dandenong. We are delighted to hear the feedback regarding our staff. We do have 2 x designated smoking areas, outside the entrance way and also in the back courtyard. We hope you can utilise the rear option in the evenings on your next visit. Kind regards Petite