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Reviews of Quest East Melbourne

Quest East Melbourne
48 Wellington Parade, East Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 603 reviews" "
Rating 8 - Good. 237 out of 603 reviews" "
Rating 6 - Okay. 34 out of 603 reviews" "
Rating 4 - Poor. 16 out of 603 reviews" "
Rating 2 - Terrible. 3 out of 603 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room suited our needs it was clean and fresh and had everything we needed
Stayed 1 night in Mar 2024
Response from Quest East Melbourne (Management) on Mar 19, 2024
Dear Tara, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 4/5 review of our property. Also excited to hear that room was comfortable further and you found the location useful, we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.

10/10 Excellent

Carolyn

Liked: Cleanliness
Great location
Stayed 1 night in Feb 2024
Response from Quest East Melbourne (Management) on Feb 21, 2024
Dear Guest, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that you found the location useful further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.

8/10 Good

Steven

Stayed 1 night in Dec 2023
Response from Suren on Dec 29, 2023
Dear Steven, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

William

Liked: Cleanliness, room comfort
Impressive
Very impressive with lots of space, and great value for money. Excellent location if you are attending an event at the MCG, AAMI Park or Rod Laver arena. Just be aware there are only 3 car spaces, however they have a deal with the Pullman where you can park at the guest rate of $40 per night.
Stayed 1 night in Dec 2023
Response from Quest East Melbourne (Management) on Dec 28, 2023
Dear William, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that the room was spacious and comfortable and the location useful, further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel was good and clean
Stayed 1 night in Dec 2023
Response from Quest East Melbourne (Management) on Dec 10, 2023
Dear Joel, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.

10/10 Excellent

Alyshia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay it was so close to the stadium an it was beautiful
Stayed 1 night in Nov 2023
Response from Quest East Melbourne (Management) on Dec 7, 2023
Dear Sue, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 10/10 review of our property. Also excited to hear that you enjoyed your stay, further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.

10/10 Excellent

alison

Liked: Cleanliness, amenities, property conditions & facilities
This property is very well situated to reach sporting venues/concert venues with local transport options close by to get into the CBD or close enough to walk if you don’t mind a stroll. The room was a good size, very clean and had lots of amenities. Would definitely use again.
Stayed 1 night in Dec 2023
Response from Quest East Melbourne (Management) on Dec 7, 2023
Dear Alison, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 10/10 review of our property. Also excited to hear that hotel was tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.

6/10 Okay

Alexandra

Stayed 1 night in Nov 2023
Response from Suren on Dec 29, 2023
Dear Alexandra, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Nicely furbished and smart older building.
Stayed 3 nights in Nov 2023
Response from Quest East Melbourne (Management) on Dec 7, 2023
Dear Sue, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 10/10 review of our property. Also excited to hear that hotel was tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.

10/10 Excellent

Kathi

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff and a welcoming atmosphere. Recommended to everyone who wants a central location for major events.
Stayed 1 night in Nov 2023
Response from Quest East Melbourne (Management) on Dec 6, 2023
Dear Kathi, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Quest East Melbourne (Management)

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Suren on Dec 29, 2023
Dear Andrew, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Philippa

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Suren on Dec 29, 2023
Dear Philippa, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 10-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Suren on Dec 29, 2023
Dear Wendy, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Tyler

Stayed 1 night in Nov 2023
Response from Quest East Melbourne (Management) on Dec 7, 2023
Dear Tyler, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 10/10 review of our property. Also excited to hear that you enjoyed your stay, further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.

10/10 Excellent

sonia

Stayed 2 nights in Nov 2023
Response from Suren on Dec 29, 2023
Dear Sonia, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

6/10 Okay

Kristie

Stayed 2 nights in Oct 2023

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Easy walk for john Cain arena access. Quiet and comfortable. Clean and good finishings. Really good
Stayed 1 night in Oct 2023
Response from Suren on Oct 27, 2023
Dear Rob, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Graeme

Stayed 2 nights in Sep 2023
Response from Suren on Oct 27, 2023
Dear Graeme, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

2/10 Terrible

Chris

Stayed 1 night in Sep 2023
Response from Suren on Oct 27, 2023
Dear Chris,Thank you for taking the time to provide feedback about your experience.I apologize that you have encountered some issue with your overall stay and let me assure you we take this feedback seriously and I will bring this to our staff attention.The problems you faced made me realize that we need stricter procedures that I am currently working through to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest.Kind Regards,Management (Quest East Melbourne)

6/10 Okay

Donna

Traveled with partner
Parking limited
Stayed 1 night in Sep 2023
Response from Suren on Oct 27, 2023
Dear Donna,Thank you for taking the time to provide feedback about your experience.I apologize that you have encountered some problems related to parking. Unfortunately, being an inner-city apartment building that is something that we inherited however we have gone out and built relationship such as Pullman on the park hotel and Epworth hospital public car park, where our guests get a little discount to minimize inconvenience for our guests.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Bronwyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Suren on Oct 27, 2023
Dear Bronwyn, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Suren on Oct 27, 2023
Dear Chris, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 4-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Geoffrey, Melbourne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Suren on Oct 27, 2023
Dear Geoffrey, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
I loved my room with the 'loft' type bedroom above the longe/dining. I love the location as well. It's so close to everything. Also, the receptionists were very friendly as well. Just a couple of things to pick on. I had to call to find out where to park while checking in as its a permit zone. There were no instructions telling me to park infront of the garage carpark where i was parking after checking (remote doors are closed at all times) The blinds on the windows didnt work properly, if at all. The last was the very tiny television for the bedroom that i could barely see. The room had a bigger one in the lounge/dining area but you wouldn't sit there watching it so they need to be swapped over. These really are just minor things. I did enjoy my stay. Thank you.
Stayed 2 nights in Aug 2023
Response from Suren on Oct 27, 2023
Dear Daniel, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 4-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

2/10 Terrible

Craig

Traveled with partner
Disliked: Cleanliness, amenities
Upgrade to a small noisy room after website said parking was available and there was none. Also price of stay dropped by $70 2 hours after booking room
Stayed 3 nights in Aug 2023
Response from Suren on Oct 27, 2023
Dear Craig,Thank you for taking the time to provide feedback about your experience.We are pleased to learn that you were happy with bed, cleanliness & found location useful. I apologize that you have encountered some problems related to parking. Unfortunately, being an inner-city apartment building that is something that we inherited however we have gone out and built relationship such as Pullman on the park hotel and Epworth hospital public car park, where our guests get a little discount to minimize inconvenience for our guests.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest.Kind Regards,Management (Quest East Melbourne)

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
We enjoyed it so close to the event we were at
Stayed 1 night in Aug 2023
Response from Suren on Oct 27, 2023
Dear Paul, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 4-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Tanya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was so spacious and close to MCG
Stayed 1 night in Aug 2023
Response from Suren on Oct 27, 2023
Dear Tanya, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 2 nights & loved it. Really easy walk to the MCG, surrounded by beautiful gardens. We walked into the CBD, about a 20min easy walk. The hotel was super clean, bed linen great quality, comfy bed. The staff are so obliging, nothing is too much trouble. Especially the manager Suren. Would most differently recommend..*****
Stayed 2 nights in Aug 2023
Response from Suren on Oct 27, 2023
Dear Trudy, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

8/10 Good

Tracy

Stayed 1 night in Jul 2023
Response from Quest East Melbourne (Management) on Jul 31, 2023
Dear Guest,Thank you for taking the time to fill the survey.We are thrilled to read your 8-star review of our property.Quest East Melbourne (Management)

10/10 Excellent

sanaa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay when you visit Melbourne for a sporting event like the Women’s World Cup!!!
Stayed 1 night in Jul 2023
Response from Quest East Melbourne (Management) on Jul 31, 2023
Dear Guest,Thank you for taking the time to fill the survey.We are thrilled to read your 5-star review of our property.Great to hear that you found location useful. We look forward to seeing you again soon at Quest East Melbourne.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, room comfort
Great option for mcg or tennis centre events.
My wife and daughter stayed for one night while attending a show at nearby Rod Laver Arena. They were initially apprehensive as the building looked a little dated from the street but were pleasantly surprised at how well maintained & modernised the hotel is upon entry. Staff were amazing and even upgraded the girls to an executive room which was much appreciated. Great location for mcg or tennis centre events. Limited parking so make sure you book ahead of time. Well priced and value for money. We will definitely be staying here when in Melbourne for events.
Stayed 1 night in Jul 2023
Response from Quest East Melbourne (Management) on Jul 31, 2023
Dear Scott,Thank you for taking the time to fill the survey.We are thrilled to read your 5-star review of our property.Great to hear that you felt our staff members provided you with good service and we are pleased to learn that you were happy with value for money & found location useful. I will also make sure to share your kind words with our staff members.We look forward to seeing you again soon at Quest East Melbourne.

8/10 Good

Peter

Stayed 1 night in Jul 2023
Response from Quest East Melbourne (Management) on Jul 31, 2023
Dear Peter,Thank you for taking the time to fill the survey.We are thrilled to read your 4-star review of our property.We look forward to seeing you again soon at Quest East Melbourne.Quest East Melbourne (Management)

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Clean and comfortable
Stayed 1 night in Jul 2023
Response from Suren on Jul 12, 2023
Dear Guest, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 8-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Scott

Stayed 1 night in Jul 2023
Response from Quest East Melbourne (Management) on Jul 31, 2023
Dear Scott,Thank you for taking the time to fill the survey.We are thrilled to read your 10-star review of our property.We look forward to seeing you again soon at Quest East Melbourne.

10/10 Excellent

paul

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Jun 2023
Response from Suren on Jul 12, 2023
Dear Paul, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location
Stayed 1 night in Jun 2023
Response from Quest East Melbourne (Management) on Jun 13, 2023
Dear Rebecca,Thank you for taking the time to fill the survey.We are thrilled to read your 5-star review of our property.Great to hear that you found location useful. We look forward to seeing you again soon at Quest East Melbourne.

10/10 Excellent

Lizzy

Stayed 1 night in May 2023
Response from Quest East Melbourne (Management) on Jun 13, 2023
Dear Lizzy,Thank you for taking the time to fill the survey.We are thrilled to read your 5-star review of our property.Great to hear that you enjoyed your stay. We look forward to seeing you again soon at Quest East Melbourne.

10/10 Excellent

Ann

Liked: Amenities, property conditions & facilities
So close to the MCG which is why we stayed and we would stay again. Beds not comfy need mattress toppers for softness otherwise we everything is perfect 😊
Stayed 1 night in May 2023
Response from Quest East Melbourne (Management) on May 29, 2023
Dear Guest,Thank you for taking the time to fill the survey.We are thrilled to read your 5-star review of our property.Great to hear that you felt our staff members provided you with good service and we are pleased to learn that you found location useful. I will also make sure to share your kind words with our staff members.We look forward to seeing you again soon at Quest East Melbourne.Quest East Melbourne (Management)

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location after attending a football game. Staff accommodated an earlier check in and also held bags after we had checked out as we had to attend a medical appointment.
Stayed 1 night in May 2023
Response from Quest East Melbourne (Management) on May 29, 2023
Dear Guest,Thank you for taking the time to fill the survey.We are thrilled to read your 5-star review of our property.Great to hear that you felt our staff members provided you with good service and we are pleased to learn that you found location useful. I will also make sure to share your kind words with our staff members.We look forward to seeing you again soon at Quest East Melbourne.Quest East Melbourne (Management)

8/10 Good

Rino

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay close to city
Stayed 1 night in Apr 2023
Response from Quest East Melbourne (Management) on May 29, 2023
Dear Rino,Thank you for taking the time to fill the survey.We are thrilled to read your 5-star review of our property.Great to hear that you felt our staff members provided you with good service and we are pleased to learn that you found location useful. We look forward to seeing you again soon at Quest East Melbourne.Quest East Melbourne (Management)

6/10 Okay

James

Stayed 2 nights in Apr 2023
Response from Quest East Melbourne (Management) on May 29, 2023
Dear James,Thank you for taking the time to fill the survey.We are thrilled to read your 6-star review of our property.We look forward to seeing you again soon at Quest East Melbourne.Quest East Melbourne (Management)

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s location, edge of city, but not in the city. Large clean rooms
Stayed 2 nights in Apr 2023
Response from Suren on Apr 26, 2023
Dear Nick, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 4-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Suren Surender (Manager)Quest East Melbourne

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Studio was ideal for us. Walking distance to our conference. Plenty of options for eating. Close to sightseeing venues.
Stayed 5 nights in Mar 2023
Response from Quest East Melbourne (Management) on May 29, 2023
Dear Terry,Thank you for taking the time to fill the survey.We are thrilled to read your 4-star review of our property.Great to hear that you felt our staff members provided you with good service and we are pleased to learn that you found location useful. We look forward to seeing you again soon at Quest East Melbourne.Quest East Melbourne (Management)

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Quest East Melbourne (Management) on May 29, 2023
Dear Chloe,Thank you for taking the time to fill the survey.We are thrilled to read your 5-star review of our property.We look forward to seeing you again soon at Quest East Melbourne.Quest East Melbourne (Management)

10/10 Excellent

warwick

Stayed 1 night in Mar 2023
Response from Suren on Oct 27, 2023
Dear Warwick, Thank you for choosing to stay at Quest East Melbourne and taking the time to provide feedback about your experience. We are thrilled to read your 5-star review of our property. Also excited to hear that hotel was clean and tidy, room was spacious and comfortable further we would like to thank you for recommending our hotel. I will pass on your words of appreciation to our staff members.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests. I have shared your feedback with our team with a great pleasure.Thank you again for your feedback. I hope we will have many opportunities to accommodate you in future.Kind Regards,Management (Quest East Melbourne)

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Footy night
Room was adequate for 1 night stay. Bathroom very mall. Would not be suitable for a longer stay. TV too small up high on the wall and the toaster and kettle also too high for a short person. Very convenient for the MCG
Stayed 1 night in Mar 2023
Response from Suren on Mar 28, 2023
Dear Jennifer,Thank you for taking the time to provide feedback about your experience.We are thrilled to read your 8-star review of our property.We are pleased to learn that you were happy with bed, cleanliness & found location useful. I apologize that you have encountered some issue with smaller Tv and bathroom and let me assure you we take this feedback seriously and I will bring this to our staff attention.The problems you faced made me realize that we need stricter procedures that I am currently working through to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest.Suren Surender (Manager

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great facility.
Stayed 1 night in Mar 2023

6/10 Okay

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Wade

Liked: Cleanliness, amenities, property conditions & facilities
Recently stayed one night for Snoop Dogg concert in studio apartment. Great location for Rod Lava Areana. Walking distance. Also great for footy and events at MCG opposite Yarra Park. Few restaurants just down the road. Close to Abbotsford/Richmond for supermarkets and shops walking distance. The outside of the building is an art deco 1950s. Inside is modern. The room was modern clean with a little balcony. The bathroom was small. The shower was a strange set up. For a one night stay for 1 person was fine. Would stay again when going to MCG. Not right in city.
Stayed 1 night in Mar 2023