Ratings based on 35 Verified Reviews

4.1 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Quiet,central location

Posted Dec 31, 2016
Apart from a leaky shower our two bedroom apartment (1004) was excellent. In a quieter part of Melbourne but an easy walk to Bourke St Mall. Spacious, clean and comfortable. A cafe downstairs was an added bonus for cheap meals. I would definitely Italy recommend.
Comment from Hotel Management
Jan 5, 2017 by Michelle, Hotel Management
Thank-you for your feedback Jodi, I am sorry about the leaking shower but i have glad that your enjoyed the rest of your stay. We hope to see you next time you are in Melbourne.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

great value

Posted Dec 30, 2016
we stayed with our twin 5 year olds. rooms were large & clean with a nice outlook over the city. a walk to southern cross station and trams to most places very close by. for the price, this place was great. fresher than we were expecting and all the conveniences you need - ensuite, kitchen, washing machine - when traveling with kids.
Comment from Hotel Management
Jan 5, 2017 by Michelle, Hotel Management
Thank-you for your feedback Adam, I am so happy to hear you enjoyed your stay with us we hope to see you again next time you are in Melbourne
1 out of 5
by A verified traveler

Posted Dec 30, 2016
The guy who designed the shower flunked! Novvvvvvvvvvvnbbbbbbbbbbbbbmmnnnnn
Comment from Hotel Management
Jan 5, 2017 by Quest, Hotel Management
Thank-you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel close to shops

Posted Dec 15, 2016
Very impressed with the hotel. The rooms were spotless, the bed very comfortable and staff very helpfull.
Comment from Hotel Management
Dec 19, 2016 by Michelle, Hotel Management
Thank-you for your feedback. We hope to see you next time you are in Melbourne
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location & lovely staff

Posted Dec 13, 2016
Very spacious and comfortable room. Quiet and convenient location. My only hesitation would be the stale takeaway food odour in the room. Staff were friendly and helpful.
Comment from Hotel Management
Dec 16, 2016 by Michelle, Hotel Management
Thank-you for your review. I will pass your feedback about the stale takeaway to housekeeping to have a look at. I am glad to hear that you enjoyed your stay with us and we hope to see you next time you are in Melbourne
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable

Posted Dec 6, 2016
Pros: Good position
Close to amenities. Parking available. Spacial apartment.
Comment from Hotel Management
Dec 7, 2016 by Michelle, Hotel Management
thank-you for your feedback, we hope to see you again next time you are in melbourne
3 out of 5
Recommended
for Everyone
by A verified traveler from Nz

Staff could be more friendly!!

Posted Dec 3, 2016
Overall our stay was good. Kitchen was clean but bathroom could had been better cleaned. Apartments are very dark, even with all lights on,but the location was handy. Two people from the reception were not friendly at all, maybe something that could be looked at?
Comment from Hotel Management
Dec 5, 2016 by Michelle, Hotel Management
Thank-you for your feedback Natha, I am glad that you enjoyed your room. Your feedback in regards to the bathroom have been passed on to housekeeping and the staff members who worked over the weekend have been spoken to.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

good central location

Posted Nov 3, 2016
good central location, only issue was noise, so next time will request room not over William street. but otherwise Ok
Comment from Hotel Management
Nov 14, 2016 by Josh, Hotel Management
Thank-you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2016
Location: Great location, walking distance to DFO, city, market and crown.
We had 2bedroom apartment, it was comfortable with a great little kitchen. The only negative was the shower very tiny.
Comment from Hotel Management
Nov 14, 2016 by Josh, Hotel Management
Thank-you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Best location to access stations and restaurants

Posted Oct 13, 2016
Location: Train stations, Restaurants, Shopping malls, Bottle shops, Supermarket (IGA)
Great location to access both key train stations, Southern cross st. (you may arrive from airport by airport bus) and Flinders street st. Also, many restaurants and shopping area near by. Clean and nice size room with completed amenities. Quite calm even during night time.
Comment from Hotel Management
Nov 14, 2016 by Josh, Hotel Management
Thank-you for your feedback TY