Dirty and uncomfortable
Posted Nov 23, 2016
I had the choice of two rooms and chose the "unrenovated, standard" room rather than the "de-luxe room because an additional flight of stairs was involved in the deluxe room. Unfortunately we really need a ground floor room because of our difficulty in managing stairs. The room we had was dirty - shower recess had a large amount of black mould around grouting. Under the bed there were bits of rubbish, and we did not go looking, but found dirty surfaces on any but the most used areas.
The mattress was dreadfully uncomfortable with metal springs just below the top surface moving around and pressing into us with any body movement whilst trying to sleep,. It should have been condemned 5 years ago.
The recepotion desk was not manned after about 7 pm, so there was not opportunity to check back on the "free Wi-Fi" passwords given to me earlier, and which did not work.