Ratings based on 4,959 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from SEOUL

주변 경관과 어울리는 깔끔한 호텔

Posted Dec 2, 2016
Pros: 주변 경관과 잘 어울림. 찾기 쉬움. 깔끔함 및 편안함. 체크인 시간이 남아있음에도 체크인을 해줘서 감사했음.
Location: 트램 정류소 근처라 관광을 위해 이동하거나 교통시설을 이용하는데 불편함이 없었고, 시내 주변뿐 아니라 강 아래쪽 모든 지역을 거점으로 지내기에 충분한 호텔이였습니다.
호텔에 있는 시간은 별로 없었으나 호텔 내부시설과 방안의 시설 모두가 깔끔하고 이용하는데 별 불편이 없었습니다. 그러나, 슬리퍼 구비가 안되어 방안에 신발을 신고 있어야하는 약간의 불현함이 있었습니다.
4 out of 5
by A verified traveler from South Australia

Location was excellent.

Posted Dec 2, 2016
Pros: Everything, would highly recommend it and will definately stay there again. Would book a bigger room next time as standard one was small for 2 people.
Cons: Nothing.
Location: So central and is a great location to travel to and fro from as it was so easy.
Hotel staff were very friendly and accommodating. Their service was excellent.
4 out of 5
by A verified traveler from Hồ Chí Minh

vị trí tốt, gần trung tâm phố đi bộ

Posted Nov 22, 2016
Pros: vị trí
Cons: báo thức
Location: đi bộ băng qua Flinder station đị bộ dọc bờ sông vào buổi tối rất là đẹp, có thể đi vào Crown Casino từ lối này.
Vị trí rất thuận tiện, gần khu vực sầm uất, gần các thắng cảnh nổi tiếng: Federation square, Flinder station, Chinatown, Walking street, gần nhà hàng Phở Việt.
4 out of 5
by A verified traveler from Auckland NZ

Close to everything.

Posted Nov 18, 2016
Great stay at the hotel. Lovely friendly staff. Close to everything. Rooms adequate but could have done with a dust. Loved how they have restored to its former glory, except for the silly looking lights over the bar, these should go. Also the artwork old and new.
5 out of 5
by A verified traveler from Gold coast, Australia

Room was very clean

Posted Nov 18, 2016
Pros: location, cleanness and customer focused
Cons: nil
Location: central to everything like train, casino, restaurants, shopping
The room was very clean. Staff on arrival, during the stay and restaurant staff were very customer focused and approachable. They were very good even at check out and taking our luggage to the taxi and ensuring we were comfortable.
3 out of 5
by A verified traveler from New Zealand

Good Location, Great Staff

Posted Nov 17, 2016
Pros: Staff and the location.
Cons: Upgrade the rooms
The hotel staff were fantastic, very helpful and efficient. The hotel is in a great location. Flinders St station (trains & trams) is across the road, as is the tunnel to walk through to South bank. Central shops are close by. Supermarket around the corner. The rooms are a bit dated, you can hear everything from people walking past, and probably a bit expensive for what they are. But you don't go to Melbourne to hang out in your hotel room.
4 out of 5
by A verified traveler from Geelong, Victoria

Close to Flinders Street Train Station

Posted Nov 16, 2016
Pros: Location and the lobby staff
Location: The location is fantastic, close to theatres, stores and public transport
Excellent location and friendly staff. The room while small was adequate for our nights stay, it was clean and reasonably priced.
4 out of 5
by A verified traveler

Pleasant place to stay in a great location.

Posted Nov 13, 2016
Pros: Location and service
Cons: Twin size beds and little walking space in room.
Location: Great location.
Beautiful features, small room, modern amenities. Close to cafes, restaurants, and shopping.
3 out of 5
by A verified traveler from Sydney

Hotel is a bit tired, staff appear to be tired too

Posted Nov 13, 2016
Pros: Location is terrific, but not everything. There are many improvements this hotel could make to freshen it up a bit, as well as to help the staff realise they are in customer service.
Cons: The staff are not helpful and, in fact, sometimes seem like they just do not want to be on the job
4 out of 5
by A verified traveler

Overall very happy with our stay

Posted Nov 6, 2016
Pros: Great location, well priced, lovely staff. Lovely breakfast.
Cons: Not much. The air con was a bit noisey, so had to turn off at night
Location: Very close to Flinders Street Station, so easy to get around on public transport. Easy walking distance to Southbank