Sofitel Melbourne On Collins

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Club Suite, 1 King Bed, View, Corner (Prestige, Sofitel) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Luxury Room, 1 King Bed, View, Corner | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Junior Suite, 1 King Bed, View, Corner | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Club Suite, 1 King Bed, View, Corner (Prestige, Sofitel) | View from room

Overview of Sofitel Melbourne On Collins

UNESCO Sustainable Travel Pledge

Sofitel Melbourne On Collins

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
25 Collins Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationPrincess Theatre5 min walk
  • Popular LocationMelbourne Cricket Ground15 min walk
  • Popular LocationRod Laver Arena19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)30 min drive

Choose dates to view prices

About this area

Melbourne

Located in Melbourne Central Business District neighborhood, Sofitel Melbourne On Collins is connected to a shopping center. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.

What's nearby

  • Princess Theatre - 5 min walk
  • St Patrick's Cathedral - 6 min walk
  • Federation Square - 9 min walk
  • Melbourne Cricket Ground - 15 min walk
  • Rod Laver Arena - 19 min walk

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 31 min drive

Restaurants

  • Cumulus Inc - 2 min walk
  • Café Excello - 2 min walk
  • Koko Black - 3 min walk
  • Coffee Exchange - 3 min walk
  • Cecconi's Flinders Lane - 3 min walk

About this property

Sofitel Melbourne On Collins

5-star luxury hotel in the heart of Melbourne Central Business District
Consider a stay at Sofitel Melbourne On Collins and take advantage of a grocery/convenience store, shopping on site, and a coffee shop/cafe. The onsite restaurant, No35, features Modern European cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • A porter/bellhop, a gift shop, and a reception hall
  • Tour/ticket assistance, meeting rooms, and multilingual staff
  • Guest reviews say great things about the quiet location and helpful staff
Room features
All 363 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Thai, Ukrainian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 45 for adults and AUD 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • No35
  • Atrium Bar on 35

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5382 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

94% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: AUD 45 for adults and AUD 25 for children (approximately)
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free WiFi in public areas is limited to 30 minutes per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Frequently asked questions

Is Sofitel Melbourne On Collins pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sofitel Melbourne On Collins?

As of Sep 25, 2022, prices found for a 1-night stay for 2 adults at Sofitel Melbourne On Collins on Oct 2, 2022 start from $216.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel Melbourne On Collins?

Valet parking is available for AUD 65 per night.

What time is check-in at Sofitel Melbourne On Collins?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Sofitel Melbourne On Collins?

Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Sofitel Melbourne On Collins located?

Located in Melbourne Central Business District, this luxury hotel is within 1 mi (2 km) of Federation Square, Melbourne Cricket Ground, and Melbourne Central. Rod Laver Arena and Hisense Arena are also within 1 mi (2 km). Parliament Station is only a 4-minute walk and Jolimont Station is 13 minutes.

Can I cancel my reservation for free at Sofitel Melbourne On Collins and receive a full refund?

Yes, Sofitel Melbourne On Collins offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Melbourne On Collins cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 639 out of 995 reviews
5 - Excellent 64%
Rating 4 - Good. 224 out of 995 reviews
4 - Good 23%
Rating 3 - Okay. 85 out of 995 reviews
3 - Okay 9%
Rating 2 - Poor. 35 out of 995 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 995 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Peter
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel was an outstanding propery. I always enjoy my stay here. The staff are wonderful and it's located in a fantastic part of Melbourne with all forms ofvtransport at the door.formo
Stayed 3 nights in Aug 2022

5/5 Excellent

Melissa
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved this property, from the service to the views - incredible and location fantastic, close to shopping and restaurants.
Stayed 2 nights in Aug 2022

5/5 Excellent

Jan
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel and have no complaints at all.
Stayed 4 nights in Aug 2022

5/5 Excellent

Fiona
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay!! Thanks!!
Stayed 1 night in Jun 2022

5/5 Excellent

Simon
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesla Charger not working
Stayed 1 night in Jun 2022

3/5 Okay

Rob
Traveled with family
Disliked: Staff & service
Getting a bit tired looking, not worth $490 for 1 night and they double charged us for the room, took 4 days to get money back. Best bit was buffet breakfast
Stayed 1 night in Jun 2022

4/5 Good

April
Stayed 1 night in Jun 2022

5/5 Excellent

Robyn
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ducks died in vain.
The feather pillows were awful and I had a bad sleep first night. I changed pillows second night but I wasn’t at my best due to lack of sleep.
The pillows in question!
View towards Mt Macedon
Stayed 2 nights in Jun 2022

5/5 Excellent

Peter
Liked: Cleanliness, staff & service
Fantastic location and super friendly staff. Marten at checkin is a great asset to the hotel. All transport at the door.
Stayed 3 nights in Jun 2022

5/5 Excellent

Michael
Stayed 1 night in Jun 2022