Service oriented hotel in great location
Posted Sep 4, 2016
Great hotel in the center of CBD, walking distance to circle tram, Fed Square & many theaters, restaurants and shops. Well run with very responsive, customer focused staff. Superb concierge who provided consistently excellent recommendations about restaurants & things to do. Because I was staying more than a week they gave me a better room--very spacious & comfortable. Only (minor) downsides were the rather musty, unattractive lobby and bar and a somewhat inconvenient two tower layout that forces you to go downstairs and cross over to the other side and then go back up again to use the gym and pool. Would definitely stay again. In fact, after my recent stays at the Stamford Plaza Melbourne and separately at the SP Brisbane I've become quite a fan of this Singapore-based chain which I'd never used before.