Ratings based on 11,632 Verified Reviews

4.6 out of 5
87% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New South Wales

Beautiful old Hotel. Close to trams and theatre.

Posted Jun 8, 2017
Staff are very helpful and polite. A bowl of apples was provided at reception every day. Rooms are very clean, spacious and the beds are comfortable.
Comment from Hotel Management
Jun 12, 2017 by David G.A. Perry, Hotel Management
Dear Madam…Dear Maxine, Thank you for your kind consideration in posting this review for the benefit if readers following your stay with us. We look forward to welcoming you back again soon. With thanks, Yours sincerely, David David G.A. Perry Chief Executive Officer PS A wonderful picture if I may say.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Lovely old world charm hotel close to the shops

Posted Jun 7, 2017
Pros: I really like the location, right opposite Parliament at the top of Collins Street and there is a train station a few metres away.
Cons: The hotel will be refurbished in the next year or so, so the bathrooms could do with a revamp, but everything works and it's very clean
Location: Already said the location at the top of Collins Street is very handy for rail and also shopping
I have stayed in this hotel many times and love it. The rooms are spacious and the staff are very happy to help in any way. When you stay here you feel special and the doorman, Russell, is an institution in Melbourne. Breakfasts are a taste sensation.
Comment from Hotel Management
Jun 12, 2017 by David G.A. Perry, Hotel Management
Dear Madam…Dear Janine, Thank you for your kind consideration in posting this review for the benefit if readers following your stay with us. Russell and the team will be delighted that your stay proved so enjoyable. Your feedback is appreciated and the pleasure of your company was ours. We look forward to welcoming you back again soon. With thanks, Yours sincerely, David David G.A. Perry Chief Executive Officer
4 out of 5
Recommended
for Everyone
by A verified traveler from gold coast

nice hotel close to the city of melbourne

Posted Jun 4, 2017
Pros: position
Cons: need updaitngexcellent
the hotel needs refurbishment to bring more comfy and acceptable including dining facilities.
Comment from Hotel Management
Jun 6, 2017 by David G.A. Perry, Hotel Management
Dear Sir…Dear William Thank you for your most valued feedback. We appreciate frank feedback and look forward to the main part of our rejuvenation. Meanwhile we shall re double efforts to present the hotel at her best. With thanks, Yours sincerely, David David G.A. Perry Chief Executive Officer
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Location perfect

Posted Jun 4, 2017
Beautiful elegant heritage hotel .walking distance to everything .
Comment from Hotel Management
Jun 6, 2017 by David G.A. Perry, Hotel Management
Dear Madam…Dear Sue, Perfect. Thank you for such kind consideration in sharing your feedback and recommendations with readers following your recent stay. Looking forward to the pleasure of welcoming you back soon. With thanks and very best wishes, Yours sincerely, David David G.A. Perry Chief Executive Officer
4 out of 5
Recommended
for Couples
by A verified traveler from Torquay

Old world charm and close to restaurants and parks

Posted Jun 4, 2017
Pros: not busy and had charm
Cons: I know its getting renovated but all the things we needed were there.
The door man was delightful, staff very acommodating. Lovely breakfast. Strawberries and chocolate amazing.
Comment from Hotel Management
Jun 7, 2017 by David G.A. Perry, Hotel Management
Dear Madam….Dear Karen, Thank you for such kind and generous consideration in posting this positive review with recommendations to readers following your recent stay with us. The team will be thrilled. Looking forward to the pleasure of welcoming you back soon. With thanks and best wishes, Yours sincerely, David David G.A. Perry Chief Executive Officer
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Beautiful old world charm

Posted Jun 3, 2017
Pros: The staff were the best feature of the hotel. They were always smiling and seemed happy to be there. The beds were very comfortable.
Cons: Opening the old sash windows proved difficult with perspex in front. Needed to open one up for some fresh air.
Location: Great location right on the free tram line, opposite parliament house and treasury museum and around the corner is Bourke Street with so much to see.
Our stay at the Windsor was most enjoyable. The staff were all friendly and most helpful. Breakfast was a complete luxury!
Comment from Hotel Management
Jun 5, 2017 by David G.A. Perry, Hotel Management
Dear Sir …Dear Chris, Thank you for your most valued feedback. We shall check the window in your room / suite immediately. We greatly appreciate your recommendation to readers and thank you for your kind consideration. Looking forward to the pleasure of welcoming you back soon, With thanks, Yours sincerely, David David G.A. Perry Chief Executive Officer
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Great location for weekend in Melbourne

Posted Jun 3, 2017
Pros: Great rate for the location, with a spacious comfortable room and lovely foyer
Cons: the view from the window looked straight in to another building (can't change that unless we changed rooms)
Location: Princess Theatre Imperial Hotel with a roof-top bar jog down to the Tan take a tram (or walk) to trendy restaurants in Fitzroy
A lovely hotel with so much character and history in walking distance to many iconic activities in melbourne city, and an underground train station and tram stop right in front. The theatre was next door, lots of good restaurants and wine bars close by, the football ground not far away, and high-end shops and malls only a few blocks away. The bedroom was a good size without being huge, and and the bathroom was very spacious.
Comment from Hotel Management
Jun 5, 2017 by David G.A. Perry, Hotel Management
Dear Sir / Madam, Perfect. Thank you for such kind consideration in sharing your feedback and recommendations with readers following your recent stay which sounds as if it was in a Superior room or perhaps a larger Deluxe.. Looking forward to the pleasure of welcoming you back soon. With thanks and very best wishes, Yours faithfully, David David G.A. Perry Chief Executive Officer
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 30, 2017
great location , If you love old fashion style this is the right place for you ,
Comment from Hotel Management
Jun 1, 2017 by David G.A. Perry, Hotel Management
Dear Sir / Madam, Thank you for such a positive and helpful recommendation. Looking forward to welcoming you back soon. With thanks and best wishes, Yours faithfully, David David G.A. Perry Chief Executive Officer
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in a perfect location.

Posted May 30, 2017
Pros: The location and comfort.
Cons: I think the bathrooms are a little tired and it takes a long time to get hot water, which always seems wasteful.
Location: Great position to attend the Princess Theatre and easy access to trams and the city centre.
From the moment I arrived at the front door I felt welcome. All the staff are extremely friendly and polite. The rooms are comfortable and clean with a touch of nostalgia from the past which adds to the charm.
Comment from Hotel Management
Jun 1, 2017 by David G.A. Perry, Hotel Management
Dear Sir / Madam, We really appreciate your kind words and recommendation to readers of The Windsor. The pleasure of your company was ours. Thank you. In such a historic building there may sometimes be a slight delay in getting hot water but this is rare and will be address in an upcoming rejuvenation expected to get into full swing next year. Hoping that we may look forward to welcoming you back in the meantime. Until then our sincere thanks and best wishes, Yours faithfully, David David G.A. Perry Chief Executive Officer
5 out of 5
Recommended
for Couples
by A verified traveler from Gippsland

60th Birthday Celebration

Posted May 29, 2017
Pros: The history
Cons: Maybe the....Just an in room coffee & tea service could be slightly improved. In the USA they have coffee peculators in the room. Just an idea...
Location: Central & essential to all theatres & shopping.
Excellent stay from the moment the concierge took our car keys, to booking in, to the room, & to checking out. The experience was everything we wanted. VERY Happy.
Comment from Hotel Management
May 31, 2017 by David G.A. Perry, Hotel Management
Dear Sir …Dear David, Thank you. Your kind words and recommendations are greatly appreciated. So glad to hear that your 60th Birthday Celebration stay here at The Windsor was such a success. I appreciate your helpful advice on the in room tea and coffee facilities also. Hoping to welcome you both back for many more celebratory stays in the years ahead. With kindest regards, Yours faithfully, David David G.A. Perry Chief Executive Officer