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Reviews of The Langham, Melbourne

5 out of 5
The Langham, Melbourne
One Southgate Avenue, Southbank, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1002 reviews" "
Rating 8 - Good. 164 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Langham because of its location and the quality of the hotel. The bed and pillows are very comfortable and we had a few lovely meals at the Melba, breakfast and room service. There is a short cut across the pedestrian bridge on Southbank that via the railway station walk through brings you onto Princess Street and Elizabeth street intersection where it’s possible to hop on a free tram toward Bourke Street near the main shopping precinct
Stayed 3 nights in Apr 2024

10/10 Excellent

Chin Hung, Taipei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very friendly and helpful.
Stayed 4 nights in Apr 2024

6/10 Okay

Byron

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel needs a refurbishment. The rooms seem dated when compared with other Langham Hotels. The Aria Bar had torn leather chairs. Conversely, the staff were wonderful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on the best location. Easy to access restaurant, public transportation. Good staffs, very clean
Stayed 4 nights in Mar 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay at The Langham. The service was excellent.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen Paul, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. My room was a good size and very clean and comfortable with a river view. The bathroom had both a bath and shower and was a decent size.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect loved our stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mirjana

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Possibly the best hotel in melbourne. Classic beauty
Stayed 1 night in Mar 2024

10/10 Excellent

Ben, Eden Prairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore Melbourne. Located right on the Yarro river with stunning views of the river and the city. Attentive staff and a wonderful room. Easy walk to the CBD. And all the foodie wonder of Melbourne.
Stayed 3 nights in Mar 2024

10/10 Excellent

Arnab, Footscray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay at the property as it really feels like the stay is worth the amount
Stayed 2 nights in Mar 2024

10/10 Excellent

Les and Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Etienne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful breakfast and comfortable room and bathroom. I would stay here again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Guille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 year Wedding Anniversary stay couldnt have been better. Great service
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Glenis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bed and comfy soft pillows, not hard ones like in other hotels
Stayed 1 night in Mar 2024

8/10 Good

Jolie

Traveled with partner
Liked: Cleanliness, amenities
Mixed experience. If you can get a 4* price it’s a good option, fab location gym pool jacuzzi sauna steam spa. Large room, river view. Decor is very dated throughout and although public rooms have been kept up, our bedroom was shabby. Housekeeping terrible, no turndown, sheets never changed in 6 days, had to ask for soap(!) and for a pen.
Stayed 1 night in Feb 2024

10/10 Excellent

yki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good time at the hotel. The room was clean and we were impressed by the coffee machine service in the room. We also enjoyed the buffet breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew, BOX HILL NORTH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely fabulous hotel. Magnificent entry, great staff and great breakfast experience!
Stayed 1 night in Feb 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are greeted with a grand entrance staircase that invites you to take photos. We had a great room with a view overlooking Melbourne CBD and the Yarra River. You must have a swim in the indoor pool and then relax in the spa. Highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Langham hotel is in the perfect Melbourne location; adjacent to the train station and surrounded by the beautiful, clean, quick or nice restaurants of Southbank and a short walk to the performing arts center. Service at the hotel was consistently excellent, quick and polite. Gorgerous view room looking the Yarra River. I particulary enjoyed the delicious room service food (the chicken thigh and club sandwich being my favorites), but wished there was a little more variety, but still yummy and delicious food. I parked at the parking structure across the street and found it very easy. The pool area was clean and nice with a gorgeous view. I definitely would stay again.
Stayed 8 nights in Feb 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Jan 2024

8/10 Good

Nese

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is great; concierge is terrible
Stayed 3 nights in Feb 2024

10/10 Excellent

teri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Peter the conceige was so great!!
Stayed 7 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

8/10 Good

brian, wixom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Melbourne
I stayed at Langham Melbourne for 6 nights. It’s the perfect location to walk anywhere or catch public transport. The view of the city and river is beautiful from the rooms. The staff was so friendly and helpful, the food was excellent and the spa was wonderful. I’ve stayed at other Langham hotels but the staff here — especially the bell service when you enter and leave the hotel — are the best. I highly recommend!
Stayed 7 nights in Jan 2024

10/10 Excellent

said

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
We got upgraded to the river corner rooms and they were a good size with big windows. We enjoyed using the pool and steam rooms. It was also nice to be able to walk to restaurants. My only complaint is the cleaning staff kept forgetting to top up or replace things when they service the room - coffee capsules, tea bags, rubbish bin liners, etc..
Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Physically nice hotel but not clean
The hotel itself was quite nice with good amenities and location. The staff were very helpful and pleasant to deal with and the room service breakfast was good. What was not good was locating another guest’s pubic hair on the bath mat when I went to have a shower. Guest services sent up a new bath mat when I called about this. The bathroom itself also had hair from another guest over the floor. From a cleanliness perspective I expect more from a 5 star hotel. While the hotel sent up a new towel, I probably would have expected something more than that as an apology in this situation such as a small gesture of goodwill e.g. dining credit or similar. Overall did not meet my expectations of a 5 star hotel.
Stayed 1 night in Jan 2024

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Merrin

Stayed 1 night in Jan 2024

10/10 Excellent

ALAN

Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

DONNA

Liked: Cleanliness, staff & service, room comfort
Hard to buy a drink!
The hotel looks very tired but well maintained. Very dingy rooms and needs a good lick of paint. But it is very well maintained but looks it’s age. It’s difficult to have a drink because there is nowhere to sit as the tables are booked and it looks like people settle in forever. We came back after dinner looking for a night cap and we were turned away. Parking under the hotel was $70 overnight and you self park. A bit outrageous.
Stayed 1 night in Dec 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - helpful and polite. Room lighting not working and no maintenance on duty to fix. Breakfast buffet very disappointing- hot selection served cold.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean room. The staff were so accommodating and friendly and the room service was fabulous. The Langham was beautifully decorated for Christmas. Will definitely be back for another stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

BBaabar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Padam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2023

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My score resulted from not being informed of my vip benefits. It was not until i was checking out that was I reminded of my $35 benefit as I had had one item my mini bar ($7 kit kat). Also went to the bar, minimal beer choices. I can only assume that from the extensive wine selection that craft beer or microbrews do not fit with their usual clientele. None the less the property was beautiful, clean and staff were very professional and friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

David, Hawthorn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Dec 2023

10/10 Excellent

Marieetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Throughly Enjoyable
We throughly enjoyed our stay, all staff friendly and welcoming. Our room was clean and comfortable, the bed perfect, walking distance to all the best parts of Melbournes.
Stayed 1 night in Dec 2023

10/10 Excellent

Erfaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in a great location with a 90s-vibe. Would be great if it underwent an refurb!
Stayed 5 nights in Dec 2023