Featured image 1 of 78

Get an overview of this hotelFamily-friendly Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall

Location

This family-friendly Melbourne hotel is located in the entertainment district, just steps from Emporium Melbourne and Bourke Street Mall. Melbourne Central and RMIT University are also within 15 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite.

Room Amenities

All 200 rooms provide conveniences like sitting areas and refrigerators, plus iPod docks and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, WiFi, and microwaves.

The Swanston Hotel Melbourne Grand Mercure

Hotel Amenities

Hotel Amenities

The Swanston Hotel Melbourne Grand Mercure features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Event facilities measuring 8578 square feet (797 square meters) include a conference center. This luxury hotel also offers tour/ticket assistance, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

The Swanston Hotel Melbourne Grand Mercure is a smoke-free property.

  • Indoor pool 
  • Babysitting or childcare (surcharge) 
  • 24-hour front desk 
  • Express check-out 
  • Total number of rooms - 200 
  • Number of floors - 12 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Express check-in 
  • Computer station 
  • WiFi (surcharge) 
  • Luggage storage 
  • Gift shops or newsstand 
  • Valet parking (surcharge) 
  • Restaurant 
  • Conference space size (meters) - 797 
  • Pool sun loungers 
  • Conference center 
  • Number of buildings/towers - 1 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Meeting rooms 
  • Number of meeting rooms - 9 
  • Conference space size (feet) - 8578 
  • Smoke-free property 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( AUD 15 per night )

Available in some public areas: Wireless internet access ( AUD 15 per 24-hour period )

Parking

Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Separate sitting area 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Microwave 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • WiFi (surcharge) 
  • iPod docking station 
  • Free newspaper 
  • Daily housekeeping 
  • In-room massage available 
  • Free toiletries 
  • Shower/tub combination 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Dial-up Internet access (surcharge) 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Cocoon Bar - This bar specializes in local cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Open select days.

Soul Cafe - This cafe specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Rock climbing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 10 and AUD 25 for adults, AUD 10 and AUD 25 for children (approximately)
  • Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per 24-hour period (rates may vary)
  • Valet parking fee: AUD 35 per night
  • Rollaway bed fee: AUD 60.00 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Mercure Swanston Hotel
  • Mercure Swanston
  • Swanston Grand
  • Swanston Grand Mercure
  • Swanston Grand Mercure Melbourne
  • Swanston Hotel
  • Swanston Hotel Grand
  • Swanston Hotel Grand Mercure
  • Swanston Hotel Grand Mercure Melbourne
  • Swanston Mercure
  • Swanston Hotel Melbourne Grand Mercure
  • Swanston Melbourne Grand Mercure

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


Sorry, we seem to have had an issue loading our review content. Try again?