Ratings based on 496 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2016
It was a unique older styled place. Good was bad, room was nice but could've been a bit cleaner.
2 out of 5
by A verified traveler

Batteries in remote not working, batteries in A/C

Posted Jan 23, 2016
Pros: Not much
Batteries in remote not working, batteries in A/C and no one their to fix.
4 out of 5
Recommended
for Everyone
by A verified traveler from country vic.

Old style comfort in great location.

Posted Nov 23, 2015
Pros: Lovely spacious room.The idea of living in a Toorak mansion{albeit only one night]. Location cannot be bettered.So accessible to public transport.
Cons: Minor maintenance issues.A small tear in a curtain and some attention to the grout in the shower required
Location: Location great .2 minutes to train access for country visitors using Vline & Metro. One block from trams to CBD..Access to city
Checked in with no problems as reception still manned.Pleasant young lady there.Made sure I had the security code as I would be out until late and place would be locked up on my return.Room was spacious with lovely view of the garden.I had an hour or so to spare so watched some TV,sitting in a comfy lounge rocking chair.How good was that!Although near to rail line the room was beautifully quiet and I slept well.Only drawback was inability to close drapes behind the bed to reduce amount extraneous of light in room.Lovely roomy shower with good water pressure.I rose late and didn;t have breakfast but brekkie room looked bright and cheerful.Overall very good value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler

The bed was extremely uncomfortable

Posted Nov 22, 2015
Pros: It was a very beautiful mansion
Cons: I could not fit all my writing so please see the first box
The hotel looked beautiful. Unfortunately the bed was very unconfortable, we could not fall asleep. The airconditioner was noisy, I had to place a towel at the bottom of the door because the hallway light was extremely bright. I also scraped my thumb on the wall opening the fridge, as the fridge door was way too close to the wall. We also had opened coffee packets and sugar packets in the tea and coffee trays.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wagga Wagga

Noisy room

Posted Nov 2, 2015 on Wotif
Have enjoyed great stays here before, but this time was allocated a dilapidated room under / near the stairs. Was kept awake most of the night by guests tramping up and down.
Comment from Hotel Management
Nov 7, 2015 by ANITA, Hotel Management
Your words are extremely appreciated and we are happy you had a nice stay in our hotel. We really hope to meet you again in the future.
3 out of 5
by A verified traveler from Byron Bay

Don't book room 20.

Posted Oct 25, 2015 on Wotif
Pros: Convenient, quiet.
Cons: Tell guests which floor they are on so pensioners (like us) don't find ourselves climbing stair with luggage.
Location: Close to station (300m) with Hawksburn shops (cafes etc) 800m away.
We got room 20 - Converted attic, wooden stairs, 2 stories up. No Lift. It was clean and large with a great kitchen too, if you brought your own pots with you. Staff were nice though and close to a railway station.
Comment from Hotel Management
Nov 7, 2015 by ANITA, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
3 out of 5
Recommended
for Couples
by Jennifer from Corowa

Charm a plenty

Posted Oct 25, 2015 on Hotels
Nice hotel with Charm - needs a bit of TLC - comfortable and good value. Very small rooms. Close to restaurants and parking on site. No real service at the hotel. Expect to eat out and bring anything you want with you .
Comment from Hotel Management
Jan 9, 2016 by anita, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice quaint hotel

Posted Oct 18, 2015 on Wotif
Good location and very convenient access to city. Room was a bit pokey and the toilet seat just refused to stay up. But good value overall.
Comment from Hotel Management
Nov 7, 2015 by ANITA, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Mackay, Queensland

Lovely old stately Hotel

Posted Oct 16, 2015 on Wotif
Pros: Central position. Historical features
Cons: Power point faulty in bathroom
Location: Great shops. Quality food and restaurants nearby
Central to Toorak/South Yarra. Great area with shops and Restaurants. Clean ane reasonably priced accom. in a good area.
Comment from Hotel Management
Nov 7, 2015 by ANITA, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
3 out of 5
by A verified traveler from NZ

Excellent central location close to everything. Ho

Posted Oct 14, 2015
Beautiful old building that needs some TLC. Great location as close to transport, shops & restaurants. Big clump of hair in shower & bathroom floor tiles that should have been regrouted, but instead laid stick on vinyl tiles over top. Vinyl tiles kept moving under your feet. Very unsafe. Clean coffee cups & towel's not always replaced daily our only gripes. Otherwise left to our own devices. Comfortable bed. Lots of do's n don'ts in guest guide.
Comment from Hotel Management
Nov 8, 2015 by ANITA, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.