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W Melbourne

Photo gallery for W Melbourne

Property amenity
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of W Melbourne

W Melbourne

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
408 Flinders Lane, Melbourne, VIC, 3000

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex11 min walk
  • Popular LocationMelbourne Central15 min walk
  • Popular LocationQueen Victoria Market16 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)27 min drive

Room options

About this area

Melbourne

W Melbourne is located in Melbourne Central Business District, a neighborhood in Melbourne. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and travelers looking to shop may want to visit Queen Victoria Market. Check out an event or a game at Marvel Stadium, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. With kayaking, sailing, and boat tours nearby, you'll find plenty of adventures in the water.

What's nearby

  • SEA LIFE Melbourne - 5 min walk
  • Eureka Tower - 9 min walk
  • Crown Casino and Entertainment Complex - 11 min walk
  • Melbourne Central - 15 min walk
  • Queen Victoria Market - 16 min walk

Getting around

  • Flinders Street Station - 9 min walk
  • Flagstaff Station - 11 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • The Sherlock Holmes - 2 min walk
  • Sunny Boy Cafe - 2 min walk
  • Mughouse - 2 min walk
  • Alluvial Restaurant - 3 min walk
  • Pronto on Flinders - 3 min walk

About this property

W Melbourne

5-star luxury hotel located in Melbourne Central Business District
Crown Casino and Entertainment Complex is located near W Melbourne, which provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. Enjoy Japanese cuisine and a poolside location at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Smoke-free premises, luggage storage, and a front desk safe
  • Concierge services, an elevator, and a porter/bellhop
Room features
All 294 rooms offer comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, Hindi, Korean, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (AUD 70 per night)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–10:30 AM: AUD 35-50 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Lollo
  • Warabi
  • Culprit
  • Curious
  • WET

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Indoor pool
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (8913 square feet)

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Due to a special event, this property's pool will close at 4:30 PM on December 5, 2022.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 180 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 40 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between AUD 35 and AUD 50 per person (approximately)
  • Covered valet parking fee: AUD 70 per night
  • Pet fee: AUD 180 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

W Melbourne Hotel
W Melbourne Melbourne
W Melbourne Hotel Melbourne

Frequently asked questions

Does W Melbourne have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at W Melbourne?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at W Melbourne on Dec 11, 2022 start from $242.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Melbourne pet-friendly?

Yes, W Melbourne allows cats and dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of AUD 180 per accommodation, per night. Service animals are exempt from fees.

How much is parking at W Melbourne?

Valet parking is available for AUD 70 per night. Limited spots are available.

What time is check-in at W Melbourne?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at W Melbourne?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is W Melbourne located?

Located in Melbourne Central Business District, this luxury hotel is within a 15-minute walk of SEA LIFE Melbourne, Federation Square, and Melbourne Convention and Exhibition Centre. Crown Casino and Entertainment Complex and Melbourne Arts Centre are also within 15 minutes. Flinders Street Station is 9 minutes by foot and Flagstaff Station is 11 minutes.

Can I cancel my reservation for free at W Melbourne and receive a full refund?

Yes, W Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to W Melbourne cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 96 out of 141 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 20 out of 141 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 13 out of 141 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 5 out of 141 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 7 out of 141 reviews" "
" "2 - Terrible 5%

9.4/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Stacey
Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everyone is amazing. It is a lovely unique hotel. Will be back.
Stayed 1 night in Oct 2022

2/10 Terrible

JULIET
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many problems- the check in was chaotic with promises of room service that then didnt appear and no explanation about how the room worked, the multi level ground floor was confusing, the room was not clean especially the carpet and the toilet kept making noises spraying and buzzing for minutes on end and did everything other than flush (and the remote control to turn the auto toilet program off didnt work), the lights were impossible to operate, you would be in darkness when you entered and had to feel the wall for minutes to find a switch to get light on to see where you were going, the black glass door in the toilet was easy to miss in dim light and walk into, the thermostat on the AC was slow and erratic, the do not disturb didnt work and the cleaners would knock at the door and say when asked "its me" and not identify themselves properly. Terrible view. Area not pleasant with limited options for cafes, dining and dint feel especially safe. The hotel is on a corner so catching an uber was chaotic as you couldnt tell which corner the driver would be at. The pool was too busy making lap swimming difficult unless you went late at night. The wait at the desk to get information was too long as there werent enough staff and they were pleasant but not sufficiently trained - very young. Overall extremely disappointed -this hotel is very over priced for what you get. I would have been angry at half the price. I will be taking these problems up with the management.
Stayed 5 nights in Sep 2022

10/10 Excellent

Shaun
Stayed 2 nights in Aug 2022

10/10 Excellent

Elizabeth
Stayed 4 nights in Jul 2022

10/10 Excellent

Victor
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really amazing and helpful. Locked myself out of room and they were really considerate. Looked after me even after check out till my flight
Stayed 2 nights in Jul 2022

8/10 Good

Kristy
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at W Melbourne, it’s a smart hotel! Location was very convenient and room was quirky which I liked. Only short comings were strange checking in process where I was charged additional $200 and this is only remitted a few days after my departure, not on check out.
Stayed 1 night in Jul 2022

10/10 Excellent

James
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we was good - can't always say that about a hotel but service,rooms,amenities ,food were all good.Will be staying again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Grace
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great, funky hotel in a good location. Lots of tram options very close. Friendly staff. Will definitely return. In room amenities were a little inconvenient, we had to call reception to ask for a few things that come standard at most hotels. Staff were helpful though.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ray
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Natasha
Stayed 1 night in Jul 2022