Ratings based on 171 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

lack of maintenance

Posted Jan 16, 2017 on Hotels
lack of maintenance.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Estimado Huésped, En nombre de todo GHL Relax Club el Puente reciba un cordial saludo. Ha sido un placer haber contado con su presencia en nuestras instalaciones, para nosotros es muy importante saber que podemos seguir mejorando. Muchas gracias por compartirnos su experiencia, recibimos sus apreciaciones con todo gusto, tomamos atenta nota. Esperamos tenerle de nuevo en nuestras instalaciones. Cordialmente, Feiber Andrés Rojas González Coordinador de Servicio al Huésped.
4 out of 5
Recommended
for Everyone
by A verified traveler from bogota, colombia

nice staff well located

Posted Aug 5, 2016
good balance between budget and comfort nice swimming pools not much to do inside hotel
Comment from Hotel Management
Aug 23, 2016 by feiberrojas, Hotel Management
Dear Guest Thank you very much for shared your experience with us, we are pleased you enjoy ours services Feiber Andrés Rojas González Guest Service Cordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommended, international hotel in girardot

Posted Jul 25, 2016
Pros: people
Cons: lower food prices
Location: piscilago is a great place, eating fish caserole or viudo de capaz in flandes is delicious
great hotel, international level experience. nice staff and great premisses
Comment from Hotel Management
Aug 23, 2016 by feiberrojas, Hotel Management
Dear Guest Thank you for shared your experience with us, we are very happy you enjoy our services. Feiber Andrés Rojas González Guest Service Cordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

Nice

Posted Jul 18, 2016
Stayed there for two nights. Was s nice and clean place. Nice pool and beds were very comfortable
Comment from Hotel Management
Aug 23, 2016 by feiberrojas, Hotel Management
Dear Customer We are very happy of satisfy your expectatives, us are happy of get its results. Thank you very much for shared your experience. Feiber Andrés Rojas González Guest Service Coordinator
4 out of 5
by A verified traveler

Great weekend stay!

Posted Jun 4, 2016 on Hotels
Nice Hotel! And pool area is great.
Comment from Hotel Management
Jun 17, 2016 by feiber rojas, Hotel Management
Dear Guest! Thank you for choosing Ghl Relax Club el Puente. We are delighted to hear that you enjoyed your days with us and we hope to have you with us soon again! Best wishes, your family on behalf of the Ghl Relax Club el Puente.
3 out of 5
by Jose Luis

Posted May 31, 2016 on Hotels
Comment from Hotel Management
Jun 17, 2016 by feiber rojas, Hotel Management
Estimado señor Jose, En nombre de todo Ghl Relax Club el Puente reciba un cordial saludo. Agradecemos el haber tomado unos minutos de su valioso tiempo para evaluar nuestros servicios e instalaciones. Nos complace recibir sus valioso comentarios, hemos tomado atenta nota. Esperamos tenerlo de nuevo en nuestras instalaciones. Cordialmente Feiber Andrés Rojas Gonzáles Coordinador de Servicio al Huésped.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel near Bogota!!

Posted Feb 22, 2016
Pros: Everything!!
Location: we stay in the hotel and didn´t go out since we had it all, nice restaurant, swimming pool, sauna, steam room, Jacuzzi, game room, all!!
We spend 5 days in this hotel and had a great experience, The place in general was really nice, clean, comfortable more than we expected!! The service was excellent!!
Comment from Hotel Management
Jun 23, 2016 by Feiber Rojas, Hotel Management
Dear guest! thank you for you kind feedback after your recent stay at our hotel Ghl Relax Club el Puente. we are delighted to hear that our team is doing a good job and hope to have you with us soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ibagué

Posted Feb 1, 2016
It´s was really good. Is the third time that i visit this hotel and i always enjoy the experience. Good service, good rooms, good facilities, nice food and drinks.
Comment from Hotel Management
Feb 7, 2016 by feiber rojas, Hotel Management
Estimado Señor DiegoEn nombre de todo Ghl Relax Club el puente reciba un cordial saludo, agradecemos sinceramente el haber tomado unos minutos para evaluar nuestros servicios e instalaciones, sus opiniones son de gran valor para nosotros, nos complace saber que estamos haciendo un muy buen trabajo, Esperamos tenerlo de nuevo en nuestras instalaciones. Cordialmente, Feiber Andrés Rojas González Coordinador de Servicio al Huésped.
4 out of 5
by Juan from Bogotá

Need time restrictions for volleyball

Posted Jan 22, 2016 on Hotels
Bad experience the second night since were a few people playing volleyball until 1 am. Loud noise and the ball kicked my door
Comment from Hotel Management
Apr 9, 2016 by feiber rojas, Hotel Management
Estimado Señor Juan, En nombre de todo nuestro equipo de trabajo de Ghl Relax Club el puente reciba un cordial saludo, agradecemos sinceramente el haber tomado unos minutos para evaluar nuestros servicios e instalaciones, sus opiniones son de gran valor para nosotros, Nuestros servicios de recreación son prestados hasta las 10:00 pm , pensando en la comodidad y tranquilidad de usted y todos nuestros huéspedes, haremos la respectiva retroalimentación para evitar ese tipo de situaciones, Esperamos tenerlo de nuevo en nuestras instalaciones. Cordialmente, Feiber Andrés Rojas González Coordinador de Servicio al Huésped.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bogotá, Colombia

Nice hotel to get some rest

Posted Sep 26, 2015
Pros: Medium size hotel, felt nice that the common areas weren't packed even on a weekend.
Went there on a two day getaway from the city. The hotel is well located, has free parking and two pools. The staff were polite and friendly all the time. Would definitely return.
Comment from Hotel Management
Feb 7, 2016 by feiber rojas, Hotel Management
Estimado Señor Juan De parte de todo nuestro equipo de trabajo de Ghl Relax Club el Puente reciba un cordial saludo, Esperamos tenerlo de nuevo en nuestras instalaciones. Cordialmente, Feiber Andrés Rojas González Coordinador de Servicio al Huésped.