Melgar Province Vacations & Trips from $1,072

Loved the hotel, the service offered and most importantly the staff.

We had a great couple of nights at the GHL Hotel Lago Titicaca. We arrived fairly late following a long drive from Chivay so were glad to be able to get a good meal in the restaurant, as the main Puno town is 15 minutes' taxi ride away. The same restaurant is used for breakfast, which was an excellent buffet with plenty of coffee available. We had a sunrise lake view room which was wonderful - pulling the curtains open at 05:30 and watching the sun come up from under the duvet was a great way to start our long day out on Lake Titicaca visiting Taquile and the reed islands. Staff all super friendly and helpful; thanks especially to the front desk team who tried to track down a lost item at my previous hotel. Given the hotel's location away from Puno town centre, I'd say it's best for visitors who are here for a couple of nights to see Lake Titicaca before heading on to Cusco or other parts of Peru. If you're a traveller visiting Puno for longer, being closer to town might be preferable, though taxis are cheap and plentiful.

We had originally booked for one night but the place was so stunning that we stayed for two. It truly is beautiful and you can watch the sunset over the lake. The staff were also very good at accomodating our children for lunch and dinner as the can be fussy! Included is also a tour of the Islands and our guide answered so many of our questions. The only reason why I have not given 5 stars is because there was no hot water in our room. It would also have been nice at dinner to have been offered some drinks. We brought our own water from the room in the end

The place and staff were exceptional. The only problem I had with it all was it was an extremely cold, cloudy day. After arriving about 2 PM, on a freezing day, and after seeing my jetted tub in the window nook, all I wanted was the promised 24 hour available hot water that was promised. Unfortunately, there was not only NOT a showers worth of hot water, but also not even a moments worth of hot water. The margins were warmer than freezing, and just colder than tepid. I realize that their system uses solar heaters, but you can’t have it both ways. You cannot both say that the water will not always be available, due to the system, but also that it is available 24 hours a day. It simply was not true. Nobody washed yesterday, and we all pretty much layered clothes on and hid under the welcoming heavy blankets until the propane heaters were turned on sometime after dinner. At that point until they were turned off, the room was quite comfortable. I will admit that had I gone on a sunny and clear day, the situation would have been markedly different. All in all, even in SPITE of a lack of hot water, I feel that this is an amazing location, and that the people who work there are exceptional. I would happily return here at a future date, if I knew it was not going to be freezing out. The view, and the feeling there was exceptional, and I still absolutely encourage anybody who wants to get away to enjoy a night or two. Just being gloves and one of the alpaca hats if cold.