Ratings based on 74 Verified Reviews

4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Bedford, England

Cannot fault anything

Posted Jul 10, 2017
Pros: Everything
Location: Right in the centre, close to beach and all restaurants/bars
Lovely hotel very close to everything. Food was excellent with attentive staff. Great idea to allocate sun beds round the pool. Entertainment in the evenings was good. We will be back as soon as possible
Comment from Hotel Management
Jul 12, 2017 by Hotel IFA Faro, Hotel Management
Dear Linda, We hope that you had a pleasant return journey and that you enjoyed this marvellous island during your holidays. We are pleased that you enjoyed our location but, above all, that your time in the hotel was to your liking. If you decide to return to Gran Canaria we will be waiting for you with open arms again. Kind Regards, Public Relations
5 out of 5
by Chris

Highly recommended

Posted Apr 21, 2017 on Hotels
Perfect location, great pool, top-class service, beautifully clean and superb breakfast (with cava). Only negatives are the price of the room and that the hotel could do with some TLC
Comment from Hotel Management
May 31, 2017 by Hotel IFA Faro, Hotel Management
Dear Chris, Many thanks for sharing your experience and many thanks for your comments. We are very pleased you enjoyed your stay as well as the friendliness of our staff and specially the location of the IFA Faro. Thank you also for your constructive criticism, which help us to improve our services every day. It has been a pleasure for us to welcome you in our IFA Faro and we already look forward to your return. Warmest regards, Public Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel

Posted Jul 22, 2016
Great hotel & staff, great location, just to crowded at the pool, no room at all, sun beds are all almost touching each other, shame as there are no sun loungers on the beach.
Comment from Hotel Management
Aug 1, 2016 by Hotel IFA Faro, Hotel Management
Dear Steve, Many thanks for sharing your experience and many thanks for your comments. We are very pleased you enjoyed your stay as well as the location and specially the friendliness of our staff of the IFA Faro. Thank you also for your constructive criticism, which help us to improve our services every day. It has been a pleasure for us to welcome you in our IFA Faro and we already look forward to your return. Warmest regards, Hotel Management
4 out of 5
by A verified traveler

Good, but beware extra charges

Posted May 1, 2016 on Hotels
Good hotel, but constantly having to pay for extras was a bit tedious. Really have to pay for wifi these days? How can you justify charging to change a pool towel?
Comment from Hotel Management
Jul 23, 2016 by Manager, Hotel Management
Dear guest, First of all we would like to thank you for having chosen our hotel for your last vacations and for letting us know your impressions. We are also sorry that you do not share the price policy of our hotel chain, but we would just like to inform you that the WiFi is free in the reception hall and that the 1 Euro which we charge for changing the pool towels goes to charity (“Orphan Aid”). Thank you also for your constructive criticism, which help us to improve our services every day. We really look forward to welcoming you again in our hotel and remain. Kind regards, Hotel Management
5 out of 5
Recommended
for Couples
by A verified traveler from Worcestershire

Excellent views from bedroom

Posted Mar 10, 2016
Pros: Everything
Cons: Reception should explain the pool rules regarding reserving your poolside sun bed
Location: On the beach with plenty of walking areas.
Excellent holiday, worst part was the so called rapid shuttle! We arrived at Las Palmas airport 18.15 did not reach our hotel until after 21.00 hrs, total chaos at airport, let Expedia down.
Comment from Hotel Management
Aug 1, 2016 by Hotel IFA Faro, Hotel Management
Dear Gill, Many thanks for sharing your experience and many thanks for your comments. We are very pleased you enjoyed your stay. Thank you also for your constructive criticism, which help us to improve our services every day. It has been a pleasure for us to welcome you in our IFA Faro and we already look forward to your return. Warmest regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Harrow, Middlesex, UK

Idyllic in every way, fabulous location.

Posted Sep 16, 2015
Pros: The entire staff could not do enough for you. Made you feel so special. Customer service of the very highest standard. See above.
Location: Fabulous choice of restaurants a short walk away. Many that have live entertainment too. The beach just a few steps from the pool area of the hotel.
It was a breath of fresh air to stay at the IFA Faro Hotel, we were made welcome from the time we entered the reception area with our luggage until the day we departed for home. Attention to detail was incredible and the service in all areas was exceptional. The breakfast was superb, an incredible selection and the waiters and waitresses so friendly and attentive, as was all the reception staff, concierge and chambermaids. I am so looking forward to my next visit and would love to bring other family members along to also enjoy the wonderful IFA Faro hospitality. We requested an upgrade on our room before we arrived and on arrival were given room 1507 on the 5th floor, with fabulous views over the sea and the most glorious sunsets every evening. Room was very spacious, well furnished with superbly comfortable double bed, spacious balcony with two sun loungers, small table and two chairs. The lovely swimming pool along with a large jacuzzi, so well situated, just a few steps away from the beach. We were on bed an breakfast basis, as we we were advised of the wealth of lovely restaurants in the Lopesan Boulevard just a short walk beyond the lighthouse. Saying this we could see that the guests that were on half or full board said that the lunch, dinner and pool bar areas all provided delicious food with varied menus, at all times. A great hotel, food, location, service, facilities all of the highest standard. Highly recommended.
Comment from Hotel Management
Dec 1, 2015 by IFA Faro Hotel, Hotel Management
Dear Richard, Thank you very much for taking the time to share your thoughts about your stay at the IFA Faro hotel We are very happy that you chose our establishment to to spend your holidays. We are glad to know that your overall opinion has been positive and that you have enjoyed your holidays with us. We hope that you will visit us again in the future and remain. With best regards, The Management
5 out of 5
Recommended
for Couples
by A verified traveler from London

Excellent hotel on the beach

Posted Jun 15, 2015
Ideal for couples, faultless stay! I would totally recommend this hotel and go back again.
Comment from Hotel Management
Dec 1, 2015 by IFA Faro Hotel, Hotel Management
Dear Ruben, Thank you very much for taking the time to share your thoughts about your stay. We are very happy that you chose our establishment to to spend your holidays. We hope that you will visit us again in the future and remain. With best regards, The Management
5 out of 5
Recommended
for Couples
by A verified traveler from Dublin

excellent hotel close to beach

Posted Sep 29, 2014
Pros: It is ideally sized, compact with all the facilities available nearby compared to the nearby larger resort hotels.
Cons: Staff attitude to customers who choose to book through Internet sources instead of directly with the hotel.
Location: Ideally situated near the beach and shops and restaurants.
Initially we did not get the room we expected. It took 2 days before we were transferred to a suitable room. We felt that we were being unfairly treated. The hotel staff member at the time of arrival stated that the hotel was overbooked.This gave us the impression that we were NOT valued customers.Eventually were transferred.
4 out of 5
Recommended
for Couples
by A verified traveler

great hotel on the beach

Posted Aug 5, 2014
Pros: so close to the beach its like being on the beach
Cons: room the toilets are in the room and have a glass door not much privi
great holiday would return. food also verygood so was the staff very helpful and freindly
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice

Posted Jul 7, 2013
Pros: location, service
Cons: wifi access gim
Location: the best in canaries
very confortable, personnel very kind very nice breakfast