Ratings based on 206 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk

Fantastic hotel for families

Posted Aug 14, 2017
Could not fault this hotel, everything spot on. Breakfast fantastic, so much choice, swimming pools amazing, service excellent, and everywhere spotless. The building structure of the hotel and grounds is so different to anywhere else that we have stayed. Completely recommend , a true 5 star hotel, we will be back.
Comment from Hotel Management
Sep 25, 2017 by Lopesan Baobab Resort, Hotel Management
Dear Andy, First of all, thank you very much for choose us to spend you holidays in the south of Gran Canaria. Thank you very much for your fantastic score and your great comments. We hope see you soon again here and you have had a pleasant flight back home Kind Regards Rinaldo Suárez Public relations department
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 3, 2017
A good hotel but in this day and age very petty and greedy to charge a daily charge for wifi and car parking when they are charging you top dollar for the room.
Comment from Hotel Management
Feb 3, 2017 by Public Relation team, Hotel Management
Dear Mr Keith, Thank you for choosing us for your last visit to Gran Canaria. It gives us great satisfaction to know that you enjoyed your stay at the hotel. Thank you also for sharing your experience with other holidaymakers in Expedia and for your comments giving us ideas for our future. We hope that we will see you again at the hotel. We are so sorry we do not agree with our price policy, but we will take into account your comments to inform the despartments in charge of these issues. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Design dream in Maspalomas

Posted Dec 30, 2016 on Ebookers
Pros: The African theme, spacious bars, restaurants and well designed grounds.
Cons: Individual heating control in the bedroom.
Location: Amazing sand dunes just a 10 minute walk away.
Huge hotel with amazing architecture and interior design at every turn. There is a stylish dramatic African theme to this hotel which makes it stand out from any other hotel in the area. Rooms are spacious but could have done with a little more heating as the weather was poor. Some of the corridors were like wind tunnels as the stairwells were open air. Everywhere the staff were friendly and helpful, meals were absolutely excellent with a wide choice of interesting dishes. Good entertainment on offer from the in-house team for adults and children.
Comment from Hotel Management
Feb 15, 2017 by Guest Relations Department, Hotel Management
Dear Mrs Linda, We're really happy when we meet a review like yours. These kind of nice and kind words are like pure energy for us, pure energy to better ourself and to find the right soul to make your stay just perfect. Hope to welcome you soon maybe with a less poor weather. A big and sincere thank you by the whole staff. My best and sincere regards
5 out of 5
by A verified traveler

Beautiful and a fantastic location

Posted Oct 13, 2016 on Hotels
Fantastic hotel with lots of beautiful swimming pools and a lazy river. We could always find a sun lounger and the location was perfect, near the beach and restaurants and a beautiful area. The showers in the hotel were amazing too!
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
Dear guests, first of all we want to say thank you for staying in the Lopesan Baobab Resort on your last vacation on the Canary Islands. We apreciate your kind words about the hotel and we are very glad to hear that you enjoyed your vacation. If we can help you with anything else or you have doubt or questions, do not hesitate to contact with the Public Relation department. Kind regards, Patricia Barbier Public Relation
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin, Ireland

Very impressive hotel, Will definitely return!

Posted Jul 29, 2016
Pros: Beautiful to look at, spotlessly clean, staff were all so helpful and friendly, pools and grounds were wonderful. Looking forward to returning.
Cons: The only thing that may need improvement would be the wifi service, but we managed happily without it.
Location: Good location, lots of shops and restaurants beside it and beach just around the corner.
We could not fault this hotel, impressed from the minute we arrived and very sad to leave. Will definitely return again.
Comment from Hotel Management
Aug 20, 2016 by Lopesan Baobab Resort, Hotel Management
Dear Guest, Thank you for your wonderful review on Expedia! We are really happy to read you enjoyed your well deserved holiday in our Lopesan Baobab Resort and that our facilities impressed you! On the other hand, we apologize for the inconveniences caused if the wifi was not working properly. Your comments have already been forward to our Technical Service Department in order for them to take a close look into this matter. We would be pleased to welcome you again in a near future. Kind regards
4 out of 5
by A verified traveler

Posted Jun 12, 2016 on Hotels
Comment from Hotel Management
Jun 22, 2016 by The Hotel Management, Hotel Management
Dear Guests, We would like to thank you very much for evaluating your recent holidays at the Lopesan Baobab Resort on Expedia. It is a real pleasure for us to read that you have been fully satisfied with your last stay in our hotel. We are glad that we have been able to live up to your expectations and would be very happy to welcome you back soon. With best regards
5 out of 5
by Paul

Posted Jun 8, 2016 on Hotels
Comment from Hotel Management
Jun 11, 2016
Dear Paul, We highly appreciate your comments posted on Expedia.com and we would like to thank you for your confidence in us by choosing our hotel. We are delighted to hear that your stay with us was to your full satisfaction and that you found everything in our hotel what you need for a perfect holiday. It was a real pleasure for us having you with us and we instantly hope to welcome you back on future holidays. With best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from wales

Amazing!

Posted Apr 14, 2016
Loved this place! Staff were so hardworking and helpful! Cannot wait to get back there ASAP!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful swimming pools and outdoor areas.

Posted Apr 11, 2016
Large, warm swimming pools often linking into another, an absolute pleasure, gentle lazy river- wonderful especially about 7 pm when the sun is still out but it's quiet. Hotel outdoor pool restaurant amazing squid with cabbage salad- delicious and enough for 2. Friendly helpful staff. Lovely squarish bath for two. Great location 5 mins walk to bud station- can get to Las Palmas on bus 40 mins, Mogan( market on friday mornings) or Puerto Rico ( boat trips to see Dolphins) in about 25. Upmarket area, 5 mins from fab mainly exclusive shops, but also Zara, Mango etc in shopping centres open till late. No bargains but lovely, also wonderful promenade by ocean full of smart restaurants some open air plus a couple of really lively bars with great music, all finished around 11.30 ish. Wanted a stressfree break with hubbie with sunshine. Mainly Germans and Norweigens, some Brits, everyone very friendly, speaks English. Enjoy.