Suite, 1 King Bed, Smoking, Jetted Tub | Living area | TV

Reviews of Americas Best Value Inn & Suites Memphis E

2.5 out of 5
Americas Best Value Inn & Suites Memphis E
1541 Sycamore View Rd, Memphis, TN

Reviews

5.4
Rating 10 - Excellent. 71 out of 581 reviews" "
Rating 8 - Good. 100 out of 581 reviews" "
Rating 6 - Okay. 119 out of 581 reviews" "
Rating 4 - Poor. 110 out of 581 reviews" "
Rating 2 - Terrible. 181 out of 581 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Stayed 1 night in Feb 2024

8/10 Good

Carla

Stayed 3 nights in Feb 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a good place Customer service was good
Stayed 2 nights in Feb 2024
Response from Sam on Feb 20, 2024
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Feb 2024
Response from Sam on Feb 17, 2024
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day.#TEAM ABVI

8/10 Good

Danette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Stayed 1 night in Dec 2023
Response from Sam on Dec 11, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..#Team ABVI

2/10 Terrible

Tyrone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from Hell
Not at all sanitary or safe. Very nasty service stained sheets cigarette burns on the spread and aches all around the room. I would not recommend a homeless individual stay here.
Stayed 1 night in Nov 2023
Response from sam on Dec 6, 2023
We are really sorry for your bad experience with us. We have talk with our department to regarding the complaint and they are working on it. We hope to see you back in the future and it won't happen in future. We really appreciate your stay with us.#Team ABVI

6/10 Okay

Michael

Business traveler
Room dirty, smells musty, not clean
Stayed 1 night in Dec 2023
Response from sam on Dec 6, 2023
We are really sorry for your bad experience with us. We have talk with our department to regarding the complaint and they are working on it. We hope to see you back in the future and it won't happen in future. We really appreciate your stay with us.#team ABVI

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really good, hostages were very polite, the facilities are very clean, the place is very quiet, anytime you can listened any disturb, excellent place to stay if you wanna something near to the best area in Memphis.
Response from Sam on Feb 17, 2024
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day.#TEAM ABVI

6/10 Okay

Sharon

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from sam on Dec 5, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

6/10 Okay

Susan

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from sam on Nov 30, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

10/10 Excellent

Caresse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from sam on Nov 20, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
you get what you pay for it
The inside of the room was clean. But the hallway could have used apaint job, and the outside looked bad.
Stayed 1 night in Nov 2023
Response from sam on Nov 19, 2023
We are really sorry for your bad experience with us. We have talk with our department to regarding the complaint and they are working on it. We hope to see you back in the future and it won't happen in future. We really appreciate your stay with us.#Team ABVI

2/10 Terrible

Allen

Stayed 1 night in Nov 2023
Response from sam on Dec 5, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

4/10 Poor

Rico, Memphis

Stayed 2 nights in Nov 2023
Response from sam on Nov 30, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

2/10 Terrible

Zachary

Disliked: Staff & service, property conditions & facilities, room comfort
Beware
Room was decently clean but found cockroaches in bathroom, and dead on floor by nightstand. NO HOT WATER AT ALL, couldn’t take a shower and front desk was rude about it.
Stayed 1 night in Oct 2023
Response from sam on Oct 31, 2023
We are really sorry for your bad experience with us. We have talk with our department to regarding the complaint and they are working on it. We hope to see you back in the future and it won't happen in future. We really appreciate your stay with us.#team ABVI

2/10 Terrible

Bryan

Disliked: Staff & service, amenities, property conditions & facilities
DO NOT GO TO THIS PLACE I did a late night booking and they told me they didn’t have a room for me, then they refused to refund me because they said they had a policy on refunds…
Response from sam on Oct 31, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

6/10 Okay

Kynnedi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from sam on Oct 31, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

8/10 Good

Tamika

Liked: Staff & service
Ok
Stayed 2 nights in Oct 2023
Response from Sam on Oct 27, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sam on Oct 16, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day.#Team ABVI

6/10 Okay

Tasmine

Disliked: Staff & service, amenities
The jetted tub! (The reason we booked the hotel) needs to be cleaned… through the jets and the knobs… which we need to control the water flow… needs to be repaired… our stay would have been soooo much better if we didn’t have to deal with those things!
Stayed 1 night in Oct 2023
Response from Sam on Oct 16, 2023
We are really sorry for your bad experience with us. We have talk with our department to regarding the complaint and they are working on it. We hope to see you back in the future and it won't happen in future. We really appreciate your stay with us.#Team ABVI

2/10 Terrible

Jenna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sam on Oct 27, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day.

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Oct 2023
Response from sam on Oct 14, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from SAM on Oct 12, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and bathroom
Stayed 1 night in Oct 2023
Response from Sam on Oct 11, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day.#Team ABVI

6/10 Okay

KiAaryn

Liked: Staff & service
Disliked: Amenities
Great staff! Noisy Area!
Stayed 3 nights in Oct 2023
Response from sam on Oct 10, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

10/10 Excellent

Bekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sam on Oct 8, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day.

4/10 Poor

Sedric

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It was decent. I really appreciate her letting me checking in early even though she seem like she having a bad day.
Stayed 1 night in Sep 2023
Response from Sam on Oct 1, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day.#Team ABVI

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This hotel has a extremely bad roach problem nothing works how keepers are very annoying and they don’t Evan clean the room I checked out after I seen the roaches
Stayed 3 nights in Sep 2023
Response from sam on Sep 27, 2023
We're sorry to hear about any issues regarding the cleanliness or upkeep of our accommodations, as this is never our intention. We'll keep all your comments in mind as we continue to make changes for the future. Thank you, and we hope you'll consider coming back to join us again soon.

2/10 Terrible

Clara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled musty,coachroaches everywhere,didn't see any bed bugs.But,it wasn't worth the money......
Stayed 1 night in Sep 2023
Response from sam on Sep 27, 2023
We're sorry to hear about any issues regarding the cleanliness or upkeep of our accommodations, as this is never our intention. We'll keep all your comments in mind as we continue to make changes for the future. Thank you, and we hope you'll consider coming back to join us again soon.

2/10 Terrible

Derrick

Stayed 2 nights in Sep 2023
Response from sam on Sep 16, 2023
We're sorry to hear that you didn't enjoy your time with us.We'll be sure to look into all your comments further and make changes where necessary. Thank you, and we hope you'll join us again soon.

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from sam on Sep 11, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..Team ABVI.

6/10 Okay

Barbara

Unusual Rule
At check in I was told I could not have visitors no one except myself and one other guest was allowed in my room
Stayed 2 nights in Sep 2023
Response from sam on Sep 10, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

4/10 Poor

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The parking was on the back side of building and you had to walk around with your belongings and then down dark mildew y hall way
Stayed 1 night in Sep 2023
Response from sam on Sep 5, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

6/10 Okay

jiah

Liked: Cleanliness
Disliked: Staff & service, amenities
I didn’t care for it at all, cleaning staff was rude and very nosey as to what you are doing in your room… It should take 3-4 people in one room to clean; the room smelled awful the cleaning supplies they used didn’t clean anything it didn’t even have a smell… sheets were horrible had insects in the room, the hot water did not work in the room, someone murdered their self upstairs, was awaken to a detective asking did I hear anything, the workers are very nosey and inconsiderate, throwing away things on the night stand coming in the room to clean before check-out time; just opening doors and leaving them cracked while In other people rooms leaving it possible for some one walking in and take things I won’t be back horrible property. Ice machines don’t work over priced vending machine snacks, horrible hallway appearance and odors.
Response from sam on Aug 15, 2023
We're sorry to hear about any issues regarding the cleanliness or upkeep of our accommodations, as this is never our intention. We'll keep all your comments in mind as we continue to make changes for the future. Thank you, and we hope you'll consider coming back to join us again soon.

6/10 Okay

James

Business traveler
It appears to be weekly rental property.
Stayed 2 nights in Aug 2023
Response from sam on Aug 11, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

10/10 Excellent

Mardess

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and affordable I will be staying there again
Stayed 2 nights in Aug 2023
Response from sam on Aug 8, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

4/10 Poor

JP

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from SAM on Jul 20, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

2/10 Terrible

Cesar

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is infested with roaches. Had to switch rooms twice and ended up leaving. Property also has a really bad small inside and outside the rooms. Location is not safe either. I wouldnt recommend this hotel to anyone.
Stayed 1 night in Jun 2023
Response from Guest Relations on Jul 7, 2023
Dear Cesar,Our team always strives to provide clean accommodations, so it's unfortunate to hear your comments. We will have our pest control team look into your feedback further, and we hope you will join us again soon.

4/10 Poor

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from SAM on Jun 30, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

10/10 Excellent

Jasmine

Stayed 1 night in Jun 2023
Response from sam on Jun 20, 2023
Thank you so much for your feedback. We really appreciate your stay. We hope to see you in the future at Americas Best Value Inn & Suites.

8/10 Good

Tomeka

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from sam on Jun 1, 2023
Thank you so much for your feedback. We really appreciate your stay. We hope to see you in the future at Americas Best Value Inn & Suites.

2/10 Terrible

Mirkena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extremely unpleasant experience at a this property due to safety concerns and the presence of drug users. Despite informing the property about the issues, no action was taken. Additionally, the rooms were designated as non-smoking, but the corridors reeked of cigar smoke. To make matters worse, there were gaps in the room doors that allowed smoke from the smokers' rooms to seep into the corridors and adjacent rooms. The strong smell of smoke woke me up at 4AM, as the smoking continued throughout the night. This was by far the worst experience I've had while traveling, and I strongly advise against anyone using this property.
Stayed 1 night in May 2023
Response from Guest Relations on May 23, 2023
Dear Mirkena,We are sorry that we were not able to meet your expectations. Thank you for your valuable feedback. We take these concerns seriously and will be sure to pass them on to management in order to improve. Your stay Is appreciated and we hope to see you again in the future so we can exceed your expectations.

6/10 Okay

Randy

Stayed 1 night in May 2023
Response from SAM on Jun 17, 2023
Thank you so much for your feedback. We really appreciate your stay. We hope to see you in the future at Americas Best Value Inn & Suites.

10/10 Excellent

Verified traveler

Business traveler
Liked: Property conditions & facilities
Stay again
Room was very good. Parking lot needs repair
Stayed 1 night in May 2023
Response from sam on May 9, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

4/10 Poor

Deandre

Stayed 2 nights in Mar 2023
Response from SAM on Apr 16, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

2/10 Terrible

Maroya

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Never going back
Stayed 2 nights in Mar 2023
Response from TOM on Mar 20, 2023
Thank you for your feedback. We really appreciate your stay. We will talk with our housekeeping department regarding the problem that you have faced. Thank you for choosing Americas Best Value Inn & Suites.

8/10 Good

Pardeep

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its cleaner and convenient location for my stay.
Stayed 1 night in Jan 2023
Response from sam on Jan 25, 2023
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok so I’ve stayed here a few times. Initially me and the attendant had a slight language barrier and the manager is brought in and he is very quick and explains that they want me to be welcome and that’s why he called so he can help. Now this happened the last two times I’ve stayed here but they are cool once the ice is broke and it’s also a neighborhood where they are afraid too. I enjoy that the rooms inside are very well decorated, my daughter pointed a few stains on the bedding and pillow cases which we usually travel with blankets and besides the few stains everything else was clean. I love that the rooms have couches and different layouts! My daughter loved the gamer setup style layout the room we had displayed. I lived in this area so I’m ok with it but if your not from in town it is quiet but you want to be back in before dark or not out walking and be careful when getting rides alone. Overall I enjoy my stay and they are helpful there is a $50 deposit and it is returned at checkout so plan for that.
Response from Sam on Dec 18, 2022
Thank you so much for your feedback. We are trying our best to keep our customer safe and also trying to keep the room clean as much as possible. We hope that you had enjoyed your stay at Americas Best Value Inn & Suites. We hope to see you back in the future.

2/10 Terrible

Billy

Stayed 1 night in Dec 2022

10/10 Excellent

Velma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They doing a lot of repairs, new furniture, painting ant etc .. it’s coming alone
Stayed 2 nights in Nov 2022
Response from sam on Nov 30, 2022
Thank you so much for your feed back. We hope to see you again in future. Thank you for choosing Americas best value inn & suites. we like to welcome again in your future days, Thank you and have great day..