Ratings based on 671 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Brisbane, Australia
Good spot with a river viewPosted Jul 18, 2016
Pros: The view from our room.
Cons: The hotel could be updated and the breakfast expanded to cater for more breakfast types other than the standard American fare.
Location: The location was fine. Walking distance of the mall.
We stayed for a couple of days at the start of our US roadtrip. We had a nice view of the river and the room was comfortable. The staff were good and the location was good. The breakfast was average but I found that in most US hotels. We enjoyed Memphis. You need about 4 days and be mindful of the days some of the key attractions are closed.
by A verified traveler from H
Awesome experience and friendly helpful staffPosted Jun 28, 2016
The guy at the front desk gave us the name of a few restaurants one of which we have never had better food. This restaurant was flight. Staff was friendly and helpful we will stay there again if ever in Memphis
by A verified traveler
Posted May 14, 2016
Good facilities, great location, only downside was the early.morning wake up from the passing train although that only happened a couple of times during our stay.
by A verified traveler from Atlanta
Convenient location, clean, friendly staffPosted May 8, 2016
Pros: Clean and friendly staff.
Cons: More parking.
Location: Need to have more restaurant near by.
We stayed this hotel for 3 nights, room is very clean, staff is very friendly, location is good. Easy to access trams to many attraction sites. Food is good. We are happy to stay in this hotel.
by A verified traveler from Newcastle, Australia
The View is PerfectionPosted May 2, 2016
We stayed here for 3 nights in April 2016. We stayed in a newly renovated room which had everything we needed but most importantly, it had a view we will never forget, the Mississippi River on sunset. All the staff were incredibly helpful and friendly. The complimentary breakfast was better than most with plenty of options including a waffle maker. It is only a short drive to downtown and Beale st. I would stay again.
by A verified traveler
Good stayPosted Apr 30, 2016
Room was clean and fairly comfortable. The bed was a little hard for my tastes. Breakfast was very good with bacon, eggs, and biscuits and gravy. It's a little bit of a walk to Beale Street. Nice place to stay.
Posted Apr 26, 2016 on Hotels
by Heather C from Winnipeg
Decent roomPosted Apr 21, 2016 on Hotels
A comfortable stay in the room itself and a decent breakfast buffet was included, although the hard-boiled eggs were hard as stone. Unfortunately, our booking was cancelled for an unknown reason and the check-in process turned into an hour-long nightmare and negotiating between the hotel and hotels.com, after a very long day's journey. We had a view of the river and Beale Street was a good 20 minute walk away or a short trolley ride.
by A verified traveler from topeka
Posted Apr 21, 2016
Everything was very nice except the very noisy room a/c which kicked off and on all night. Room temp got warm and noise kept us awake. Staff is excellent. Very clean rooms.
Posted Apr 20, 2016 on Hotels