- Disliked: Staff & service, amenities, property conditions & facilities
I liked nothing it is one of the worst hotels I've been in
Stayed 2 nights in Jul 2020
Photo gallery
Guest reviews
Good
744 reviews
Guests rated this property 3.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Breakfast included
Parking included
Free Airport Shuttle
Air Conditioning
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Map
4225 American Way, Memphis, TN
Explore the area
Memphis, TN (MEM-Memphis Intl.)11 min drive
Liberty Bowl Memorial Stadium12 min drive
Pink Palace Museum12 min drive
University of Memphis13 min drive
Choose dates to view prices
Standard Room, 1 King Bed, Non Smoking
Photos of Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
4.2/5 guest room ratingMore detailsRoom amenities
- 301 sq ft
- City view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Lever door handles, roll-in shower, doorbell and phone notification, phone accessibility kit, visual fire alarm, wheelchair accessible, raised toilet seat, accessible bathtub, grab bar near toilet, wheelchair-width doorways, and height-adjusted amenities
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 2 Queen Beds, Non Smoking
Photos of Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
3.8/5 guest room ratingMore detailsRoom amenities
- 301 sq ft
- City view
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Lever door handles, roll-in shower, doorbell and phone notification, phone accessibility kit, visual fire alarm, wheelchair accessible, raised toilet seat, accessible bathtub, grab bar near toilet, wheelchair-width doorways, and height-adjusted amenities
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Suite, Non Smoking
Photos of Suite, Non Smoking
Suite, Non Smoking
4.6/5 guest room ratingMore detailsRoom amenities
- 388 sq ft
- City view
- Sleeps 3
- 1 King Bed OR 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed or 1 Double Sofa Bed
388-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, unspecified sofa bed, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub and roll-in shower
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Suite, Non Smoking, Jetted Tub
Photos of Suite, Non Smoking, Jetted Tub
Suite, Non Smoking, Jetted Tub
3.6/5 guest room ratingMore detailsRoom amenities
- 388 sq ft
- City view
- Sleeps 3
- 1 King Bed OR 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed or 1 Double Sofa Bed
388-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Free local calls, unspecified sofa bed, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Room, 2 Double Beds, Accessible, Non Smoking
Photos of Room, 2 Double Beds, Accessible, Non Smoking
Room, 2 Double Beds, Accessible, Non Smoking
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
Internet - Free WiFi
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 King Bed, Accessible, Non Smoking
Photos of Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet - Free WiFi
Entertainment - LCD television, premium channels, and DVD player
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
About this area
Memphis
Located in Memphis, Comfort Inn & Suites Airport-American Way is near the airport. Graceland and Sun Studio are notable landmarks, and the area's natural beauty can be seen at Beale Street Landing and Tom Lee Park. Check out an event or a game at AutoZone Park, and consider making time for Memphis Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.
Visit our Memphis travel guideWhat's nearby
- Graceland - 11 min drive
- Liberty Bowl Memorial Stadium - 12 min drive
- Pink Palace Museum - 12 min drive
- University of Memphis - 13 min drive
- Minglewood Hall - 16 min drive
Getting around
- Memphis Central Station - 15 min drive
- Memphis Intl. Airport (MEM) - 11 min drive
Restaurants
- Las Delicias - 5 min drive
- Mellow Mushroom - 7 min drive
- Gus's World Famous Fried Chicken - 7 min drive
- The Half Shell - 7 min drive
- Brother Juniper’s - 7 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking
- Extended parking (surcharge)
- Free 24-hour roundtrip airport shuttle
Food and drink
- Free buffet breakfast
- Coffee/tea in common area(s)
Things to do
- Indoor pool
Family friendly
- Dry cleaning service
- DVD player
- Free cribs/infant beds
- Indoor pool
- Microwave
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
Languages spoken
- English
- Hindi
Business services
- 24-hour business center
- Computer station
- Meeting rooms
- Conference center (1000 square feet of space)
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Fireplace in lobby
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Down comforter
- Free cribs/infant beds
- Linens
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- Cable channels
- DVD player
- LCD TV
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Phone
Policies
Check-in
Check-in time starts at 3 PM
Express check-in
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities will be closed from July 11 2020 to September 30 2020 (dates subject to change):
- Breakfast
- Fitness facilities
- One of the swimming pools
- Spa tub
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis
Comfort & Suites American Way
Comfort Inn & Suites Airport-American Way Hotel
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn & Suites Airport-American Way Hotel Memphis
Frequently asked questions
Guest reviews
3.7
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.5
Property condition
- Liked: Staff & service
- Disliked: Cleanliness
Stayed 2 nights in Jun 2020
- Disliked: Staff & service, amenities
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about the prooerty was i needed more towels and the remote control wasnt working call front desk and he send someone up there to fix the problems without an attitude
Stayed 1 night in Apr 2020
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