Hot Room+Fleas+Noise+Indifferent staff= AWFUL
Posted Aug 30, 2016 on Hotels
Hard bed, fleas, and a staff that was indifferent.
Our room was very warm and we are from southeast Texas. The A/C took over an hour to cool down the room enough to sleep with only a sheet. Since we arrived after 1 am due to weather and accidents on the highway, we were tired. Unfortunately a truck near our window had their back up horn going off from 5:38am to 5:50am. We told the staff about every thing and all she said was, "I'm sorry". We will never stay at any comfort suites again
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you.