Good with the bad
Posted Jan 13, 2017
I had a wonderful experience at this hotel. The staff (Marc, Kathleen and Andrew) were of great help during my stay. I was able to get prompt service, and they were able to answer any questions I had about my room, the hotel, and the events surrounding us during my stay.
This hotel was close to Beale Street, and there was a convenience store around the corner, as well as other eateries too. I was able to use the parking structure across the street for a great overnight rate (however there was no in/out) . I had a room with a supposed view and balcony, but the view was just of the parking structure across the street.
The staff was such a help I didn't want to complain about the smell in my room. I couldn't tell where it came from (in room 517). But my stay was only for one night. I crashed and told the tell the next morning.
Comment from Hotel Management
Jan 13, 2017 by LD, Hotel Management
We appreciate the positive feedback referencing our desk staff members. I am glad you found the hotel's location to be convenient. I am sorry for the inconvenience with the room smell. I will make certain our housekeeping staff thoroughly inspects the smell in this room. We look forward to you next visit, have a great day!.