Ratings based on 445 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

We did not have a pleasant night.

Posted Apr 9, 2017
Emailed manager to discuss problems of stay. Still awaiting a response. The staff was very nice. The problem not being their fault at all. The on site staff was the biggest high point. I will be contacting mariott in the morning to further discuss my stay
Comment from Hotel Management
Apr 19, 2017 by LD, Hotel Management
I'm sorry you had problems during your stay at our hotel. I trust your concern has been addressed. Please accept my apology for any inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Good location for walking downtown Memphis.

Posted Mar 23, 2017
Pros: location
Location: Beale Street and downtown restaurants within walking distance and when we drove it was easy to get out and back in to the hotel.
Other than they seemed to lose our car the first couple of times we ordered it from the valet parking (they credited us on the parking for those nights) the stay was very nice and very well located.
Comment from Hotel Management
Mar 24, 2017 by LDavis, Hotel Management
Thanks for taking the time to provide feedback regarding your stay at our hotel. I certainly apologize for the parking issue. I am glad you found the overall stay enjoyable. We hope you will visit again!
3 out of 5
by A verified traveler from M.

Good hotel but noisy

Posted Mar 17, 2017
This hotel had comfortable beds and good service. It is in a busy section of the downtown area and right on the trolley line. Very noisy including loud repetitive banging/thumping noise for first two hours after we checked in, trolleys rolling through, and the trash trucks that rolled every morning at 4 am.
Comment from Hotel Management
Mar 24, 2017 by LD, Hotel Management
Thank you for staying, we appreciate your feedback. I'm sorry you found our city environment noisy. We are glad you enjoyed the hotel and it's amenities.
4 out of 5
by Billy

Posted Feb 27, 2017 on Hotels
Air conditioner was not working at all
5 out of 5
by A verified traveler

Posted Feb 27, 2017 on Hotels
Comment from Hotel Management
Mar 24, 2017 by LD, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on the down town and at the River

Posted Feb 23, 2017
Awesome location walking distance to Main Street and Beale Street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Check in was easy. Room was spacious and clean. Location of the hotel was great.
5 out of 5
by Nathan

Posted Feb 12, 2017 on Hotels
Great all around service.
4 out of 5
by A verified traveler

Served a purpose.

Posted Feb 10, 2017 on Hotels
Most elements were fine outside the fact there was something that we were allergic to in our room. Possibly because they take pets one of the previous occupants had a cat. A few hours after we left and checked into another hotel along our journey all was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT PLACE TO STAY!

Posted Feb 8, 2017
Pros: everything
Staff was wonderful, room was great, and the price made it even better!