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Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Photo gallery for Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
300 N 2nd Street, Memphis, TN, 38105

Explore the area

  • Popular LocationPeabody Ducks18 min walk
  • Popular LocationBeale Street Landing5 min drive
  • Popular LocationBeale Street6 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Room options

About this area

Memphis

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district. The area's natural beauty can be seen at T. O. Fuller State Park and Mud Island River Park, while Graceland and Cannon Center for Performing Arts are cultural highlights. Mississippi River Museum at Mud Island and Memphis Music Hall of Fame are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Mississippi River Museum at Mud Island - 9 min walk
  • Bass Pro Shops at the Pyramid - 10 min walk
  • Peabody Ducks - 18 min walk
  • Beale Street Landing - 5 min drive
  • Beale Street - 6 min drive

Getting around

  • Memphis Central Station - 8 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • Westy's - 4 min walk
  • Cafe Keough - 13 min walk
  • Bon Ton Café - 13 min walk
  • Flight Restaurant and Wine Bar - 14 min walk
  • McEwen's on Monroe - 14 min walk

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5-star hotel located in Downtown Memphis
Beale Street and FedEx Forum are located near Crowne Plaza Memphis Downtown Hotel, an IHG Hotel, which provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The onsite restaurant, Notes & Provisions, features happy hour and light fare. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a gym.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, wedding services, and a gift shop
  • A 24-hour front desk, tour/ticket assistance, and a porter/bellhop
  • Guest reviews speak well of the breakfast and location
Room features
All 230 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 miles

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9:00 AM: USD 7-20 for adults and USD 7-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Notes & Provisions

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (2320 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 7 and USD 20 for adults, USD 7 and USD 20 for children (approximately)
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 1.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel on Feb 9, 2023 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 110 lbs per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Self parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-in is from 4:00 PM - anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel located?

Located in Downtown Memphis, this hotel is within 1 mi (2 km) of St. Mary's Catholic Church, FedEx Forum, and Beale Street. Renasant Convention Center and Cannon Center for Performing Arts are also within 10 minutes.

Can I cancel my reservation for free at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Memphis Downtown Hotel, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.4

Good

Rating 10 - Excellent. 339 out of 1018 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 305 out of 1018 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 172 out of 1018 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 121 out of 1018 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 81 out of 1018 reviews" "
" "2 - Terrible 8%

7.8/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

7.3/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

10/10 Excellent

Guihua

Liked: Staff & service, amenities, property conditions & facilities
Their van driver can drive you to the nearby area. Very helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2023

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so friendly and welcoming . Thanks Trey and Reginald! Wonderful hidden gem in this great city ! Highly recommended!!
Stayed 1 night in Jan 2023

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property and rooms need remodeling.

4/10 Poor

Stewart

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was sub par for the rate charged. The bar was not fully stocked. The size of the towels was small and not appropriated for a Crowne Plaza property. The room was a four person occupancy but was only supplied for two occupants.

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monica the bartender is awesome.
Stayed 3 nights in Dec 2022

4/10 Poor

Morgan

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When I tell you southern hospitality is a thing here, it really is! The staff are so nice and sweet, it made the experience much better. The hotel unfortunately is very dated, the heat in the common areas doesn’t work so it was freezing in the bar and in the gym. We didn’t get our room cleaned the first day. Check in was complicated but quickly rectified! I would only return here because of the staff, and the hotel itself was 2.5 stars for me.
Stayed 3 nights in Nov 2022

4/10 Poor

Ingrid

Disliked: Staff & service
Noisy
Stayed 2 nights in Nov 2022

8/10 Good

Eric

Liked: Cleanliness, staff & service
The hotel was a bit dated but the room was clean, had a very fresh and clean smell. The bed was very comfortable. Restaurant not open as implied. Limited snacks in the snack bar. Overall, ok, would stay again, but wouldn't be my first choice.
Stayed 1 night in Nov 2022

4/10 Poor

Jeffery

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was great. The first room i had reserved was not even cleaned. Dirty room Moved to another room. Couldn’t even get into the door. Card keys would not work. Third room was ok
Stayed 1 night in Nov 2022