Ratings based on 2,015 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Room has issues , no cleaning .

Posted Sep 6, 2016 on Hotels
My room was only cleaned after my first night so the next two nights of a three night stay I had no fresh towels or sheets .I requested it to be cleaned after my second night and it was never done . Another issue is the air conditioning , it is very loud and you cannot adjust it the knobs are all removed so it runs continually . The only way I could shut it off was by reaching under and unplugging it . The good is the location and the reception employees was very friendly .
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Thank you so much for taking time to provide us feedback regarding your recent stay with us. I sincerely apologize for the problems you encountered with your accommodations. If we may be of any additional assistance, please don’t hesitate to contact me directly.
5 out of 5
by A verified traveler

Our first trip as a couple...success!

Posted Sep 5, 2016 on Hotels
Had a wonderful time in Memphis! The hotel is in a perfect location close to everything. Wish I had booked for another night.
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Thank you for sharing your comment about your stay. We really appreciate your business! Come again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
4 out of 5
by A verified traveler from Flower Mound, Texas

Enjoyed Memphis

Posted Sep 2, 2016 on Hotels
All I heard was that Memphis is dangerous and not to be walking around town. Found it to be completely different and enjoyed my short visit. There was good food and music along with a "biker night event". Plenty of security around and never felt insecure walking around the area.
Comment from Hotel Management
Sep 4, 2016 by General Manager, Hotel Management
Thank you for sharing your comment about your stay. We really appreciate your business! Come again soon.
4 out of 5
by A verified traveler from Australia

Nice hotel, great location

Posted Aug 31, 2016 on Wotif
Location: Great location close to Beale st and restaurants.
What a pleasant start to our stay when we were greeted with delicious warm cookies on checking in. Staff were very nice and the hotel is in a great location to get around and experience Memphis.
Comment from Hotel Management
Sep 4, 2016 by Candace, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Danielle

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
5 out of 5
by Wendell from Manassas, Va

Memphis ribs and blues

Posted Aug 28, 2016 on Hotels
Great place to relax and then convenient to live music, clubs, attractions, and food.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you so much for your very kind words regarding your stay. We look forward to welcoming you back the next time you are in Memphis!
4 out of 5
by A verified traveler from W

Close to Beale Street

Posted Aug 23, 2016
Great location...quiet. Great staff. Walking distance to Beale Street. Great food 😋
Comment from Hotel Management
Aug 25, 2016 by Candace, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Neil from Newport, Wales

3 Days in Memphis

Posted Aug 21, 2016 on Hotels
Part of 3 week US tour. Hotel perfectly located to be able to walk to most sightseeing locations other than Graceland where you can catch a free shuttle to/from Beale Street. Peabody hotel directly opposite. Tried to use gym at hotel but 2 of 4 pieces of equipment were out of action! TGI Fridays attached to hotel great for breakfast and very reasonable. Public transport and taxis rather unreliable so plan well ahead.
4 out of 5
by A verified traveler

Posted Aug 19, 2016 on Hotels
Great. Enjoyed Memphis. Location of hotel great. Staff helpful and efficient.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Thank you for sharing your comment about your stay. We really appreciate your business! Come again soon.