Meeting facility

Reviews of Econo Lodge

2.5 out of 5
Econo Lodge
7726 Highway 51 North, Millington, TN

Reviews

6.0
Rating 10 - Excellent. 31 out of 231 reviews" "
Rating 8 - Good. 60 out of 231 reviews" "
Rating 6 - Okay. 54 out of 231 reviews" "
Rating 4 - Poor. 37 out of 231 reviews" "
Rating 2 - Terrible. 49 out of 231 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Air conditioning was leaking whole floor was wet n the ripley was broken
Stayed 1 night in Aug 2021
Response from Manager on Aug 27, 2021
Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

10/10 Excellent

Benny

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Never stay there again
Stayed 3 nights in Jul 2021
Response from Manager on Jul 21, 2021
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service
Very comfortable and clean but only the hot water worked no cold and the tv had no signal
Stayed 1 night in Jul 2021
Response from Manager on Jul 11, 2021
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our tv and comments about our hot water. We hope to see you again to deliver you with a 5 star experience.

4/10 Poor

Keith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never stay there again, especially for the price. Not worth it
Stayed 1 night in Jun 2021
Response from Manager on Jun 27, 2021
Know that your voice is of tremendous importance to us and we value your comments about our price. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathrooms are in horrible condition. The toilet paper holders have a ton of dust and debris.
Stayed 1 night in Jun 2021
Response from Manager on Jun 24, 2021
I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

10/10 Excellent

Douglas

Stayed 2 nights in Jun 2021
Response from Manager on Jun 16, 2021
On behalf of our entire staff thank you for staying with us and for rating your stay.,

2/10 Terrible

Francis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
I very seldom rate but, this one I just had to say something. My room number was 117 and I think it was the worst room that I ever had. You name it and it was terrible. I don't know what Hotel inspectors were looking at.
Stayed 1 night in May 2021
Response from Manager on Jun 6, 2021
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

2/10 Terrible

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away if you don’t wanna be ripped off!
Front desk ladies are very rude, the doors to the hotels have gaps in them so all the mosquitoes come in at night and when it rains hard enough the water seeps in as well. The shower pressure is horrible and was expecting a little better.... they’re not opening the pool bc of COVID but yet other hotels have theirs open. The main problem I had was getting a “kitchenette” and the only thing I had was a stove top. Still had a mini fridge that wasn’t even in the kitchen area. Was told it would have a full size fridge and an oven- it had neither. Very upsetting when your paying $1251 a month!
Stayed 1 night in Mar 2021
Response from Manager on Jun 3, 2021
I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

Stacy

Liked: Cleanliness, staff & service, room comfort
Should be cheaper for type of room it is
Carpets are nasty but they are replacing with wood laminate floors. Bathroom is tiny and doesn’t have much space. Water pressure is good but shower is hard to get temperature right. Kitchenette is small and only has a stove top. Mini fridge in a kitchenette is not ideal! Noisy neighbors as well.
Stayed 1 night in Mar 2021
Response from Manager on Apr 21, 2021
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2021
Response from Manager on Apr 7, 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service
When we checked in. It looked like the only thing the house keeper did was make the beds. There was dirt on the floors the table had what looked like syrup on it. Someone used the toilet and disnt flush. There was toothpaste in the sink and on the counter. The male housekeeper was drinking while cleaning. The young girl housekeeper has a bad attitude. The girl night manager had a very very bad attitude. Our 3 yo daughter was sitting in her stroller watching a movie and started lauging at it, she asked me if I could get my daughter to be quiet.. I have stayed here a few times before and never had any problems. This tine there was diffrent housekeeper and manager and it has turned to garbage.
Stayed 2 nights in Mar 2021
Response from Manager on Mar 27, 2021
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Okay

Kathy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from Manager on Mar 23, 2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 5 nights in Mar 2021
Response from Manager on Mar 22, 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2021
Response from Manager on Mar 6, 2021
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

6/10 Okay

Christopher

Stayed 1 night in Jan 2021
Response from Manager on Jan 11, 2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 Okay

Justin

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A place to sleep
Hotel is a little run down. There was cigarette burns in our bed linens in a non smoking room, stale musty smell in the room. The room was cleanish. Not many accessible outlets to plug things in. Overall it got the job done. A place to sleep and shower. The bed in the first room (we got moved because of a heating issue) looked awful. You could see dips in the mattress where people have slept over time. The 2nd room bed was much better. It was comfortable. Good stay for the price
Stayed 4 nights in Dec 2020
Response from Manager on Dec 31, 2020
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

4/10 Poor

Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
10 years to see my grandkids
Front desk clerk was extremely helpful in guiding me to the hotel because I got lost. The room itself was dirty and I killed a roach. The beds looked like someone laid on top of the covers. Only 2 pillows per bed and only 2 towels for 4 people. It was a smoking room and no ashtray. Location wasn't too bad.
Stayed 1 night in Oct 2020
Response from Manager on Oct 28, 2020
Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
find u somewhere else
Not the best spot, room service was polite, but rooms was unclean
Stayed 7 nights in Oct 2020
Response from Manager on Oct 14, 2020
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.

2/10 Terrible

Mitchell J

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches in the room.
Stayed 1 night in Oct 2020
Response from Manager on Oct 6, 2020
I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. We hope you'll return someday to see how we're improving.

2/10 Terrible

Laurab, Millington tn

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty the floor had trash in it from the people before. Gave kids bath and their feet was dirtier then before they went in. Had a dirty sock from previous people. Door would barely close and lock. Did not feel safe at all
Stayed 1 night in Sep 2020
Response from Manager on Sep 8, 2020
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

4/10 Poor

Wade

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
gross
The staff has been pleasant, but the room is disgusting. The floors are gritty and sticky, the beds were not made, have stained wrinkly linens, the pillows are toddler bed sized, the bathroom is gross, shower doesn’t work right and is hot or burn your flesh off hot, etc... Honestly worst hotel stay in all our frequent travels in past several years. Place should be borderline condemned and not allowed to rob people for such high rates. If this establishment wants to continue making money I would suggest it as the set for the next SAW movie.
Stayed 2 nights in Aug 2020
Response from Manager on Aug 17, 2020
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

6/10 Okay

Daniela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2020
Response from Manager on Jul 21, 2020
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

8/10 Good

Dakota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was pretty good
Stayed 1 night in Jul 2020
Response from Manager on Jul 18, 2020
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020
Response from Manager on Jul 12, 2020
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was comfy. Staff were nice but it could have been cleaner. The floors made my feet black And the microwave was dirty.
Stayed 1 night in Jul 2020
Response from Manager on Jul 10, 2020
Thank you so much for sharing your feedback and giving us an honest look at the guest experience in our hotel. I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to know that you found the majority of your experience to be satisfactory. We look forward to seeing you again! I hope you will find your expectations to be far surpassed during your next visit!

2/10 Terrible

YolandaBonds, Millington, TN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I CHECKED IN & I CHECKED RIGHT BACK OUT. I DIDN'T LIKE THE NASTY ROOM. THE WHOLE ECONO LOUNGE WAS FILTY, DIRTY. I REALLY WOULD LOVE TO GET MY MONEY. PLEASE. I WILL NEVER BOOK WITH ORBIG
Stayed 1 night in Jul 2020
Response from Manager on Jul 8, 2020
I regret to read that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible.Thank you for choosing our hotel. We hope to see you again soon.

10/10 Excellent

Latara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Manager on Jul 3, 2020
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The floor was wet.
Stayed 1 night in Jun 2020
Response from Manager on Jun 28, 2020
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Cortney, memphis

Liked: Cleanliness, staff & service
Comfy beds and awesome front desk staff hate the pool is closed
Stayed 1 night in Jun 2020
Response from Manager on Jun 19, 2020
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 Terrible

Tara

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the most disgusting place I’ve ever stayed. There were holes in the walls, cigarette burns on the bedspread (non smoking room), and we watched two “business transactions” occurring in the parking lot. The bathroom had only hot water and the fixtures were coming out of the wall. I would NEVER stay here again. In fact, Econo Lodge, as a chain, is now off my list of places to stay, if this was acceptable to them. DO NOT stay here.
Stayed 1 night in Jun 2020
Response from Manager on Jun 17, 2020
I'm sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue to improved our guests experience in future visits.

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Manager on Jan 24, 2020
On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. Had to ask for new sheets and comforter. Found 2 cockroaches. Manager would not return my calls.
Stayed 3 nights in Jan 2020
Response from Manager on Jan 25, 2020
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet front desk clerk and nice continental breakfast.
Stayed 1 night in Dec 2019
Response from Manager on Jan 3, 2020
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our breakfast as well as our front desk. We hope to see you again in the future.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is great. You have a roach problem that needs to be taken care of and plumbing needs to be replaced.
Stayed 5 nights in Nov 2019
Response from Manager on Nov 13, 2019
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2/10 Terrible

Matama

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book you will be disappointed 😠
Horrible hotel, dirty unclean, old and no hot water. Pictures on the online are deceiving. I didn't even stay for the two days I had paid for on the scheduled trip.
Stayed 2 nights in Nov 2019
Response from Manager on Nov 9, 2019
I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Manager on Nov 4, 2019
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Manager on Oct 29, 2019
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roach infested!! Just nasty!! I’ve tried to contact management no answer!!
Stayed 1 night in Oct 2019
Response from Manager on Nov 20, 2019
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
roaches roaches roaches
Never seen so many different sized roaches before in my life.. nasty bloody sheets.. nasty everything.. dnd up and they go in your room anyway when you leave.. nice..
Stayed 3 nights in Aug 2019

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities, room comfort
Grungy
My room was very grungy: mirror hadn't been wiped, my arms got sticky from resting them on the dresser, goop was running down the bathroom door; I think they had swept the main traffic areas of the room, but not the corners. I had reservations for two nights, but left after one.
Stayed 2 nights in Aug 2019
Response from Manager on Aug 17, 2019
Know that your voice is of tremendous importance to us and we value your comments about our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 Good

Jenifer

Liked: Staff & service
Disliked: Property conditions & facilities
It was a place to stay.
All in all it wasn't horrible. Got locked in our first room, changed rooms and in the second room the phone had been torn out of the wall and there was no coffee maker like it said there should be. We had three people in the room and only 2 towels. Staff was very friendly and breakfast was good. Had a good time just a few things they need to do more upkeep on. You get what you pay for.
Stayed 5 nights in Aug 2019
Response from Manager on Aug 12, 2019
I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The non smoking room had cigarette ashes and pee in the toilet. The bathtub was disgusting and when I woke up at 12:30 there were three roaches on the floor. My daughter and I couldn't get out of there fast enough after that. I stay in budget friendly hotels all the time, we were actually at an Econo Lodge in KY the night before. This was ridiculous. I would not stay here
Stayed 1 night in Jul 2019
Response from Manager on Jul 28, 2019
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3 day stay. Service management and lodging was great
Stayed 1 night in Jul 2019
Response from Manager on Jul 20, 2019
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our service. I hope you will return to enjoy a memorable and exceptional experience.

4/10 Poor

Danny

Liked: Staff & service
Disliked: Property conditions & facilities
Honest observations!
Staff was very friendly and helpful, but the room was not all that good. First night went okay, except I didn't want to take a bath due to the condition of the tub. I normally take a long soak when I am traveling since I only have showers at my home. The second night, I had to be transferred to another room since the air was not working at all. Thankfully it was just next door. The second room had a good air conditioned, but there was not a stopper in the sink or tub. Cigarette hole burns on the bedspread. The staff was very nice, but I would not stay here again.
Stayed 4 nights in Jul 2019
Response from Manager on Jul 18, 2019
Thank you for being a valued guest and for providing us the feedback regarding our staff and room. I hope that we will impress you with exemplary service during future visits.

4/10 Poor

Verified traveler

Stayed 4 nights in Jun 2019
Response from Manager on Jul 8, 2019
On behalf of our entire staff, we thank you for your business and for rating your experience.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was comfortably, clean, and i had a really nice stay
Stayed 1 night in Jun 2019
Response from Manager on Jul 2, 2019
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The location, rate reasonable & friendly staff. Plenty restaurant nearby.
Stayed 1 night in Jun 2019
Response from Manager on Jun 14, 2019
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s cheap and easy to get to. Bathroom light was just a bulb, shower leaked water. Toilet took a few minutes to actually flush . Tv was unplugged when I got there and when I moved the entertainment center to plug it in, was greeted by a scurry of roaches. Dead roaches here and there, including one that drowned himself in my bedside water glass. Glad I turned on the lights before taking a drink in the morning. Kept my belongings in the car and my shoes in the fridge so I wouldn’t track the filth and vermin home. Coffee maker was a nice touch, probably better if it had some coffee to go in it. They offer free breakfast but honestly if their office facilities are on or with what their guests get I’ll pass. Also key stopped working, the lock was dead and had to be let in and out by the manager. I was in town for less than 24 hours and booked through Expedia and didn’t think complaining for a refund would get me anything worth having on such short notice Staff was friendly.
Stayed 1 night in Jun 2019
Response from Manager on Jun 3, 2019
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very relaxing and breakfast was great
Stayed 8 nights in May 2019
Response from Manager on May 28, 2019
Thank you so much for the incredible rating. We look forward to your next visit!