The room is OK for the price paid. Bed odor was quite strong. We had to put a towel on top of the pillow to ward off the smell. Front desk clerk told us complimentary breakfast started at 5:00AM, but at 5:15 there was still nothing.
A large trash container was placed right at the entrance to the hallway and smell so bad.
Comment from Hotel Management
Jul 7, 2016 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. We are happy you found value; however, we apologize for the odor and miscommunication about the time breakfast started. I discussed your comments with the team, and we are placing measures in place to prevent this from happening again. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in Memphis.