Posted Jul 2, 2016 on Hotels
Highly disappointed. The chain is nice but this location was not. It's in a horrible location, with no restaurants close by and a sketchy neighborhood. We had to resort to take out. When arriving I had to switch rooms three times because the first two had not been cleaned yet. The first floor smelled awful, even in the hallway.
I paid a lot to stay here and if I would have gotten my money back, I would have checked out immediately.
Comment from Hotel Management
Jul 21, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. While we are delighted you chose our hotel, I'm disappointed that we weren't able to meet your expectations. We pride ourselves on being your Home Away From Home. Please accept my apology for the issues your encountered. We can assure you that we will work toward changing your perception of our hotel. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.