Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
57% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

King Room

Posted Sep 19, 2016
The hotel is really nice. Updated furniture and clean however, there were no face towels in our room for us to bathe with. There was barely enough tissue on the roll, so once again we had to go to the front desk to get more. The staff at the front desk had an attitude as if they didn't want to be at work.
4 out of 5
by A verified traveler from Nashville, Tn

Nice Hotel,

Posted Aug 23, 2016
Pros: Very clan and staff is friendly
Cons: add amenities
Surprised there was no shampoo extra soap in bathroom, room also had no coffee pot
4 out of 5
by A verified traveler from Mississippi

Pretty good for price

Posted Jul 26, 2016
We stayed here for a weekend in Memphis taking the kids to various attractions. It was in a business area on Poplar that seemed pretty safe and was less than a 10 minute drive from everywhere we went. The check in was fast, the staff was polite, but there is only one employee at night which seems dangerous to me. The room was clean and had a full size fridge, a stove, and a microwave which was great. The mattresses were firm which is how I like them. We had no trouble with noise (although we were probably someone else's trouble with noise with 3 young kids.) Our stay was pleasant and I have no complaints, especially at such a great price.
Comment from Hotel Management
Aug 1, 2016 by Manager, Hotel Management
We appreciate you taking the time to share your comments with us. I am glad to see you were accommodated well by our staff with a quick check in and excellent customer service. It is also pleasing to read that you enjoyed your room and the amenities provided like the fully equipped kitchen. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
1 out of 5
by A verified traveler

Too far from where I needed to go.

Posted Jul 23, 2016
Room was not that clean and sofa bed was not comfortable
3 out of 5
by deanna

This traveler left a rating score only Posted Jul 1, 2016 on Hotels
4 out of 5
by A verified traveler

Outstanding staff

Posted Jun 26, 2016 on Orbitz
Pros: The staff and the large room with kitchenette.
This trip was last minute due to a family member unexpectedly being in a Memphis hotel. Upon arrival we found out most Memphis hotels were booked & we ended up at Extended Stay only by chance. However, we were very fortunate to end up here. What impressed us most was the fact that every single staff member seemed to go out of their way to make us feel welcome and to make sure we had anything and everything we wanted. We've traveled alot and have to say the people here were truly the friendliest, most accommodating you could ever wish for. The hotel is close to lots of restaurants and shopping, the rooms are excellent for a longer stay since they have a mini kitchen with refrigerator, stove top, microwave and dishes (which you get from the front desk). My first impression was that this hotel was not up to par with the types of places we usually stay only because of something as minimal as the hallways seeming somewhat dark & dull. However, that idea changed the first day due to how we were treated by the staff. They made a very stressful trip much easier to handle. We would definitely stay here again if in the area.
2 out of 5
by A verified traveler

Posted Jun 21, 2016
Odd smell in the building. Staff was polite. Room was clean.
4 out of 5
by A verified traveler

Posted May 30, 2016
We needed a last minute room and this place was perfect for that.
5 out of 5
by Laurence from Memphis, Tn.

LA

Posted May 10, 2016 on Hotels
very comfortable
4 out of 5
by Joshua

This traveler left a rating score only Posted May 1, 2016 on Hotels