My only real complaint would be noise from trucks on the interstate. This Hotel backs up to I40 and if you are a light sleeper this may not be for you. Staff were overly friendly and accommodating. I made a reservation thinking I was staying at the Fairfield on highway 64 at exit 18, instead of this hotel at exit 12. Had I made the reservations thru Marriott instead of Expedia I could have swapped. Not sure it was worth saving a few $'s. I will pay closer attention next time. No real issues with this hotel except the location.
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Thank you for sharing your experience at Fairfield Inn & Suites Memphis! With a mission to provide superior customer service, we take great pride in serving your needs, so please accept our apology for not quite meeting your expectations. I do, however, want to thank you for your kind words regarding our staff and let you know that your feedback will be shared with the team for continued improvement.