Posted Sep 26, 2016
This hotel served it purpose, was easy to get to and wasn't over priced. They Gym facility was deserted and very large. However the staff alternated from being so helpful they were intrusive to being completely incompetent and unhelpful. Upon checkout the front desk person was unable to mail a package that was already posted for me and suggested that I find a UPS store somewhere, and she could not help me recycle the excess papers etc. from a business meeting I had the day before.
After requesting a room away from the elevator, my room was next to the elevator on the 5th floor and it sounded like someone was trying to break in every time the elevator came up to the floor. Additionally the door to the adjacent room was so close to mine that it sounded like people were entering my room when they were entering the room next door.
Comment from Hotel Management
Oct 4, 2016 by rjordan, Hotel Management
Thanks so much for review and we appreciate your feedback. I will take your review to the front desk manager and discuss this matter with him. I will also tell all front desk agents to make sure and look at notes on all reservations.
Thanks again and we hope to see you soon!