Worst experience I have ever had at a Hampton! Housekeeping NEVER came by during our stay even after speaking to the manager and specifically requesting it. Had to actually go down to the desk and get towels since no one could be bothered to bring them. Finally gave up on Housekeeping and just set the trash and dirty towels in the hall. We will NOT be staying at a Hampton again. Very disappointed.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
I am so sorry you had these issues during your stay. I appreciate your comments and will use them as a training tool with my staff as this is not of the norm. I assure you, your voice is heard and I will act. Again, I am sorry we failed to meet your expectations and hope you would give us a second chance to prove to you we listen.
Safe travels to you and your family.