Posted Jan 15, 2017
The staff that checks guest into their room was rude. I called for a late check out due to my class and the attendant cut me off mid sentence.
The morning I was in attendance it snowed. I called the front desk to ask if the air port shuttle was running and the attendant assured me that it was. I tried to leave my roommate name but the attendant would not take it and stated to me "have her call when her flight arrives." My roommate phoned the hotel and was told the shuttle was not longer running. I spoke with Carl the manager on duty and expressed my concerns, he was uninterested.
I expected more from this hotel. I had a horrible experience and would not refer anyone to spend that type of money and receive such poor service.