Ratings based on 877 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Close to Beale Street

Posted Feb 5, 2016
Pros: Staff
Cons: Beds
Location: Walking distance to Beale street
The hotel staff are very friendly and helpful. Loved the location!! You can walk to Beale Street and feel safe,
Comment from Hotel Management
Feb 5, 2016 by Director of Sales, Hotel Management
Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Downtown Memphis. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling! We look forward to seeing you on your next visit to Memphis
5 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville, FL

Very nice and helpful, friendly staff!!!

Posted Jan 5, 2016
Pros: staff and location
Cons: no parking fee
Location: Beale Street, FedEx Forum, Rock and Soul Museum, restaurants, Lansky Brothers clothing store
Loved location of hotel, downtown Memphis, and close to everything. Only negative was the surprise valet parking fee.
Comment from Hotel Management
Jan 6, 2016 by Director of Sales, Hotel Management
Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Downtown Memphis. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling! We look forward to seeing you on your next visit to Memphis!
5 out of 5
Recommended
for Everyone
by A verified traveler from U

excelente ubicación del hotel.

Posted Jan 1, 2016
Desde que llegamos muy atentos, nos ayudaron a reservar los tours y muy accesibles a nuestras necesidades.
Comment from Hotel Management
Jan 5, 2016 by Director of Sales, Hotel Management
Muchas gracias por elegir nuestro hotel! Estamos encantados de que haya disfrutado de su estancia con nosotros en nuestro Holiday Inn Downtown Memphis. Apreciamos que tomarse el tiempo para hablar a otros sobre el gran servicio que recibió y nuestros excelentes comodidades de hotel! Estoy tan feliz de que se puede comprobar en su habitación después de un largo día de viaje! Esperamos que te ayude a planificar tu visita a Memphis!
4 out of 5
Recommended
for Everyone
by A verified traveler from MS

Nice hotel in close proximity of all the hot spots

Posted Dec 29, 2015
My husband and I enjoyed our stay and will definitely be returning.
Comment from Hotel Management
Feb 4, 2016 by Director of Sales, Hotel Management
We are pleased to hear that you enjoyed your stay so much, that you would like to return. We do our best to provide a personal approach to each of our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice clean hotel, pricier than it should be

Posted Nov 17, 2015
Pros: quietness
Cons: the girls at the dining can follow the table more closely
good. if this survey asks for more to complete than many people will not provide a feedback. this madatoriness is kind of harassment from the website to the reviewer
Comment from Hotel Management
Nov 18, 2015 by Director of Sales, Hotel Management
Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We look forward to welcoming you back in the near future.
1 out of 5
by A verified traveler

Posted Nov 15, 2015
Room wasn't ready at check in time, had to wait for an hour. Bad sound insulation, shower drain wan't working properly. Parking valet only.
Comment from Hotel Management
Nov 18, 2015 by Director Of Sales , Hotel Management
Thank you for your comments regarding your stay with us. It sounds like our hotel did not meet with your expectations, and I deeply regret your dissatisfaction with the Holiday Inn Downtown Memphis. I can assure you that this is not typical of our hotel. We strive for 100% guest satisfaction. I sincerely apologize for the poor service you received at our hotel, and can assure you that your comments will be shared with our management staff. Thank you for bringing these matters to our attention. I would like to invite you to give us another try in the future so we may have an opportunity to improve upon your initial impression of our hotel. Thank you again for your feedback.
3 out of 5
by Kathleen D.

Went to a concert

Posted Nov 8, 2015 on Orbitz
It was okay!! Until the morning where there was an event outside where people were on microphones and there was a marching band with 15 drummers!!!!! People hollering at 6:30 am. I paid 200 dollars and was very unhappy!!!!!!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 5, 2015 on Hotels
Good location for downtown activities
Comment from Hotel Management
Jan 16, 2016 by Director of Sales, Hotel Management
Thank you so much for choosing to stay at our hotel. We are glad to hear that you enjoyed the location and were able to explore in downtown Memphis. We look forward to welcoming you back real soon
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2015 on Hotels
4 out of 5
by Brian from Michigan

Very Accommodating

Posted Nov 1, 2015 on Hotels
Very nice staff, downtown location, met all my basic needs
Comment from Hotel Management
Jan 23, 2016 by Director of Sales, Hotel Management
Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future.