Adam,I would like to personally apologize on behalf of myself and the staff that your vehicle as well as others were broken into. While we do try to be as proactive as we can, working with the local police department and a security company to prevent these instances. It is disheartening for all of the staff and our guests that we can not control the actions of others. Please reach out to me at the hotel directly, if I can be of any assistance.Alison

We apologize for the issues encountered, and we are working with our team to ensure the situations don’t happen again. Appropriate action has been taken to ensure this is not repeated. We again apologize for this unpleasant experience and hope you will consider a second visit.

Thank you for your excellent review. Our team is our best asset, and they work hard to create a welcoming experience for all of our guests. We look forward to seeing you on your next visit.

We wanted to offer the simple pleasures of travel and I am delighted to know that you found our hotel and staff to your liking. Hospitality is what we do best, and we thank you for acknowledging our efforts. I hope that the next time you are in the area you will choose to stay with us again.

Thank you for the feedback. We aim to be your choice for an engaging place to rest. I apologize for our stumbles in delivering a comfortable relaxing bed and that the AC was noisy. This is not the impression we want to last. On the lighter side, I am pleased to hear that our staff made such a wonderful impression. I have shared your comments to the relevant departments. Your feedback will be given importance, and the team will do significant efforts to work upon the issues.

Thank you for sharing your feedback regarding your stay. I am pleased to hear that you enjoyed our breakfast and friendly staff. I do apologize for the issues with the heater and toilet as well as the housekeeping. I am currently addressing this with the appropriate departments.

Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve

On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

I am very sorry to learn about the problems you had housekeeping. I understand your disappointment, and this is definitely not the dependable value our hotel is usually known for. I will make sure to share your comments with our team for necessary improvements on our end.

We are happy you were pleased with the service and accommodations. We hope you will return to visit us again soon.

We hope the positive aspects of your visit will encourage you to choose us again in the future.

We are happy you were pleased with the service and accommodations.

Thanks for choosing us for your lodging needs. Your valuable feedback is much appreciated. Please feel free to reach out to me directly at the hotel if you would like to discuss the details of your reservation further.

Thank you for your excellent review. I hope you will choose us in the future.

I would like to start by apologizing to you for the inconveniences you faced during your stay. I have talked with my housekeeping department insuring this will never happen to you or any other guest.Thank you for sharing your feedback.

Adrian, I appreciate your candid review regarding your stay. I am happy to hear that you enjoyed our breakfast and clean rooms. Thank you also for your concern regarding the parking lot and car break ins. We do work closely with the Memphis Police Department, and a private security company to try and prevent situations such as these. Unfortunately, even with these precautions and the cameras and lights in the parking lot we cannot control the general public's behavior.

Thank you for your excellent review. We are all pleased to know that you enjoyed your stay with us.

On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Cheri,Thank you for your feedback. I do appreciate you sharing it with us. And I sincerely apologize for the trouble you had. I do hope the resolution that we provided was to your satisfaction. Please feel free to reach out to me directly at the hotel if I can be of any further assistance.

Jenny,Thank you for your review. I am pleased to hear that you enjoyed our parking, rooms and location. I am sorry that you were disturbed by noise from another room. I hope that this would not dissuade you from returning to see us in the future.

Jill,I am very sorry to learn about the problems you had with the bed and with housekeeping. I understand your disappointment, and this is definitely not the dependable value our hotel is usually known for. I will make sure to share your comments with our team for necessary improvements on our end.

Joseph,Thank you for taking your time to share your thoughts on your stay with us. It was a pleasure speaking with you on the 20th regarding these concerns and I apologize once again for the issues. I hope that I have resolved these concerns to your satisfaction. But if not please do not hesitate to reach out to me directly.

Dawn,Thank you for taking the time to share your feedback regarding your stay. I am happy to hear that you enjoyed your stay with us.

Tony,Thank you for taking the time to provide feedback regarding your stay. I have alerted the proper departments so these issues will are being addressed. I hope you will return to see us so that we can show you how we have improved.

Mary Alice,Thank you for taking the time to share feedback about your stay. I am happy to hear that your stay was a good one and wanted to let you know we have made changes to our security so that hopefully there will be no more break ins.

Thank you for the 10!! We appreciate the kind score and hope to see you again in the future.

Thank you for your 5 star review. I hope that you will choose us again the next time you are in town.

Thank you for your excellent review. We are happy you were pleased with the service and accommodations.

We are happy you were pleased with the service and accommodations.

Our team will be glad to know their efforts were key in making your stay with us enjoyable.

Our team will be glad to know their efforts were key in making your stay with us enjoyable.

It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience.

Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience.

Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience.