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Hotel Indigo Memphis Downtown, an IHG Hotel

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Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Premium Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel Indigo Memphis Downtown, an IHG Hotel

Hotel Indigo Memphis Downtown, an IHG Hotel

3.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
22 N B.B. King Blvd, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street9 min walk
  • Popular LocationFedEx Forum12 min walk
  • Popular LocationNational Civil Rights Museum at the Lorraine Motel18 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Room options

About this area

Memphis

Hotel Indigo Memphis Downtown, an IHG Hotel is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district and near the airport. T. O. Fuller State Park and Court Square reflect the area's natural beauty and area attractions include Graceland and Memphis Music Hall of Fame. Mississippi River Museum at Mud Island and W.C. Handy Memphis Home and Museum are also worth visiting. Discover the area's water adventures with canoeing, boat tours, and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • AutoZone Park - 5 min walk
  • Peabody Ducks - 6 min walk
  • Beale Street - 9 min walk
  • FedEx Forum - 12 min walk
  • National Civil Rights Museum at the Lorraine Motel - 18 min walk

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • Bon Ton Café - 3 min walk
  • McEwen's on Monroe - 4 min walk
  • Cafe Keough - 5 min walk
  • Automatic Slims - 5 min walk
  • Flight Restaurant and Wine Bar - 6 min walk

About this property

Hotel Indigo Memphis Downtown, an IHG Hotel

3.5-star hotel located in Downtown Memphis
Near Beale Street and FedEx Forum, Hotel Indigo Memphis Downtown, an IHG Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The onsite American cuisine restaurant, Memphis Clover Club, features brunch and happy hour. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a seasonal outdoor pool
  • An elevator, a TV in the lobby, and luggage storage
  • A front desk safe, a computer station, and smoke-free premises
  • Guest reviews give good marks for the pool, central location, and helpful staff
Room features
All 118 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10–24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Memphis Clover Club

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10.00 and USD 24.00 per person (approximately)
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indigo Memphis Downtown
Indigo Memphis Downtown
Hotel Hotel Indigo Memphis Downtown Memphis
Memphis Hotel Indigo Memphis Downtown Hotel
Hotel Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown Memphis
Hotel Indigo
Indigo
Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown, an IHG Hotel Hotel
Hotel Indigo Memphis Downtown, an IHG Hotel Memphis
Hotel Indigo Memphis Downtown, an IHG Hotel Hotel Memphis

Frequently asked questions

Does Hotel Indigo Memphis Downtown, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hotel Indigo Memphis Downtown, an IHG Hotel?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Memphis Downtown, an IHG Hotel on Feb 2, 2023 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Memphis Downtown, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo Memphis Downtown, an IHG Hotel?

Self parking is available for USD 22.00 per night.

What time is check-in at Hotel Indigo Memphis Downtown, an IHG Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Memphis Downtown, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Hotel Indigo Memphis Downtown, an IHG Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Court Square and Beale Street. FedEx Forum is 0.6 mi (1 km) away. Memphis Central Station is 22 minutes by foot.

Can I cancel my reservation for free at Hotel Indigo Memphis Downtown, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Memphis Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Memphis Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1011 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 283 out of 1011 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 110 out of 1011 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 59 out of 1011 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 52 out of 1011 reviews" "
" "2 - Terrible 5%

8.3/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Awesome hotel! Will definitely stay there again
Stayed 1 night in Jan 2023

4/10 Poor

Kendall

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When I went to take a shower I tried to close the slide door, but it didn’t close fully, then I looked up & there was dirty hang up there. I did not touch it because it was clearly stained with I don’t know what. I called the front desk & reported the issue & the lady stated she would have the manager to contact me the next day. I did not hear from the manager & reported it again leaving my number for the manager to get in contact with me.. I believe the towel incident & not hearing back from manager overall makes me second guess my loyalty to the hotel.. I also have pictures of the towel. Other than that.. The stay was ok.
Stayed 1 night in Jan 2023

10/10 Excellent

Lorianne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with amazing staff. Lots of close options for food and entertainment. The staff at the hotel were wonderful, kind, and patient.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good/great

10/10 Excellent

Marion, Riley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The restaurant was delicious. The Memphis neighborhood was scary and not very tourist friendly.
Stayed 1 night in Dec 2022

10/10 Excellent

Sydney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I loved the decor of the hotel and that it was central to pretty much everything. I will say there was a slight smell in my room but I was able to cover it with air spray. Aside from that I would stay there again.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Modern and updated with good parking. 9 min walk to Beale St. Good value.
Stayed 1 night in Dec 2022

8/10 Good

Willy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything almost that we wanted to do.
Stayed 1 night in Nov 2022

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On November 10, 2022 I stayed at your hotel for 4 nights in room 1003. As I mentioned to you at the time of my initial arrival, the initial accommodation in room 1039 was unsatisfactory in the following ways: room uncleanliness – there was a significant amount of dark brown hair strands on the pillowcases and on the bed sheets as well as on the bathroom floor. You in fact sent the housekeeping supervisor who prepared another room for me to move in which was room 1003. I woke up to water all over the floor and had to put towels down. I made a complaint to the front desk and the engineer was sent to assess the issue. He reported that it appeared to be from the rain which leaked water from the outside to the inside underneath the floor panel. I don’t recall it raining and furthermore I’m not accustomed to it raining inside my living space. The housekeeping services were poorly rendered. On November 13th, I had to ask a housekeeper to empty my trash which was over full for 3 days. It was an implied term of our contract that the accommodation provided would be of a standard of cleanliness and quality reasonably to be expected from this type and price of a boutique hotel. The housekeeping and maintenance services were not provided with reasonable care and skill because of the uncleanliness and the water coming through the floor panel. It's also an implied term that the service provided would be done so with reasonable care and skill as required by the Supply of Goods and Services
Stayed 4 nights in Nov 2022

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness
Nice and contemporary. Hard to find but downtown Memphis.
Stayed 1 night in Oct 2022