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Hotel Napoleon, Ascend Hotel Collection

Photo gallery for Hotel Napoleon, Ascend Hotel Collection

Exterior
Premium bedding, pillowtop beds, desk, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Overview of Hotel Napoleon, Ascend Hotel Collection

Hotel Napoleon, Ascend Hotel Collection

4.0 star property

8.4/10 Very Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
179 Madison Ave, Memphis, TN, 38103

Explore the area

  • Popular LocationBeale Street8 min walk
  • Popular LocationFedEx Forum10 min walk
  • Popular LocationNational Civil Rights Museum at the Lorraine Motel17 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)14 min drive

Room options

About this area

Memphis

Hotel Napoleon, Ascend Hotel Collection is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district. The area's natural beauty can be seen at T. O. Fuller State Park and Court Square, while Graceland and Memphis Music Hall of Fame are cultural highlights. Mississippi River Museum at Mud Island and W.C. Handy Memphis Home and Museum are also worth visiting.

What's nearby

  • AutoZone Park - 4 min walk
  • Peabody Ducks - 5 min walk
  • Beale Street - 8 min walk
  • FedEx Forum - 10 min walk
  • National Civil Rights Museum at the Lorraine Motel - 17 min walk

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • McEwen's on Monroe - 3 min walk
  • Cafe Keough - 4 min walk
  • Automatic Slims - 4 min walk
  • Flight Restaurant and Wine Bar - 4 min walk
  • Dejavu - 5 min walk

About this property

Hotel Napoleon, Ascend Hotel Collection

4-star hotel located in Downtown Memphis
Beale Street and FedEx Forum are located near Hotel Napoleon, Ascend Hotel Collection, which provides a bar, a gym, and a business center. The onsite café, Luna Restaurant & Bar, features American cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A 24-hour front desk, luggage storage, and an elevator
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 58 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and bathrobes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Rainfall showers, free toiletries, and hair dryers
  • 52-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 10 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 10–20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Luna Restaurant & Bar

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Covered self parking fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Napoleon, Ascend Collection
Hotel Napoleon, Ascend Hotel Collection Hotel
Hotel Napoleon, Ascend Hotel Collection Memphis
Hotel Napoleon an Ascend Hotel Collection Member
Hotel Napoleon, Ascend Hotel Collection Hotel Memphis

Frequently asked questions

Is Hotel Napoleon, Ascend Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Napoleon, Ascend Hotel Collection?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Hotel Napoleon, Ascend Hotel Collection on Feb 22, 2023 start from $152.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Napoleon, Ascend Hotel Collection?

Self parking is available for USD 10.00 per day.

What time is check-in at Hotel Napoleon, Ascend Hotel Collection?

Check-in begins at 3 PM.

What time is check-out at Hotel Napoleon, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is Hotel Napoleon, Ascend Hotel Collection located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Court Square and Beale Street. FedEx Forum is 0.5 mi (0.9 km) away. Memphis Central Station is 21 minutes by foot.

Can I cancel my reservation for free at Hotel Napoleon, Ascend Hotel Collection and receive a full refund?

Yes, Hotel Napoleon, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Napoleon, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very Good

Rating 10 - Excellent. 299 out of 599 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 190 out of 599 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 57 out of 599 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 35 out of 599 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 18 out of 599 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda, Lake City, AR

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and modern!! Great location
Stayed 1 night in Dec 2022

6/10 Okay

Nicholas

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness in the room and public areas left a lot to be desired from a former hotel Director of Housekeeping.

6/10 Okay

Melissa

Traveled with partner
Disliked: Amenities
Property is quite dated. Limited amenities in surrounding area. Questions that were asked of the front desk received limited responses (ie: nearby availability of dining options)
Stayed 2 nights in Nov 2022

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Beautiful hotel
Stayed 1 night in Nov 2022

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Rooms are clean and the staff was great.
Stayed 1 night in Nov 2022

6/10 Okay

Rebecca

Business traveler
Liked: Cleanliness, property conditions & facilities
The property was nice I love that they renovated the building, this is why I chose to stay here. I would rather put money into saving history than staying at a chain hotel. I think they should clean the carpets and the hallways smell really bad. The walls are think but I accepted that because the building is old. I was EXTREAMLY disappointed that my TV did not work, my light fixtures were broken and the phone made noises all night.
Stayed 2 nights in Nov 2022

10/10 Excellent

Sabreena Hansel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, close to attractions and entertainment. Helpful front desk staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The only feedback I would give is that the shower does not get very hot. Otherwise, a fabulous time from check in (Rocky is an excellent representative of your hotel) to check out.
Stayed 2 nights in Oct 2022

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness, staff & service
The staff was excellent what I was unhappy about I did not feel safe going outside to smoke the parking garage situation really sucks no microwaves in the room no coffee in the lobby and the fire alarms went off twice in one night waking us up and scaring the hell out of us it was an error in their system we got a lot of apologies from the staff which was nice but would have been nice if the company that owned the building would do something for the inconvenience and scariness of that night
Stayed 4 nights in Oct 2022

10/10 Excellent

pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, historic building completely renovated with modern amenities, friendly staff. Walking distance to most downtown sites.
Stayed 3 nights in Oct 2022