Lobby

Reviews of Wingate by Wyndham Memphis East

2.5 out of 5
Wingate by Wyndham Memphis East
6069 Macon Cove, Memphis, TN

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 999 reviews" "
Rating 8 - Good. 304 out of 999 reviews" "
Rating 6 - Okay. 134 out of 999 reviews" "
Rating 4 - Poor. 88 out of 999 reviews" "
Rating 2 - Terrible. 88 out of 999 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Tamia

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Apr 4, 2024
Hello Tamia, We're sorry to hear that your experience didn't meet your expectations. Please contact us with details of your stay so we can address any issues. We strive to provide exceptional service for all our guests.

6/10 Okay

Kimberly

Traveled with family and small children
We stayed in this place a week before this visit and it was amazing. This time we stayed and it smelled like a weed dispensary from the minute we walked into the lobby to the elevator and the halls. We have a 1 month old so it was the last thing we wanted to to breathe in. The staff were great, but the weed smell had to go. The hotel was well kept and staff were friendly and nice.
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Kimberly, We appreciate the kind words about our staff and hotel maintenance. We take cleanliness and guest experience seriously and will address the issue raised accordingly. Thank you for bringing this to our attention, and we hope to better serve you in the future.

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 24/7 front desk gave us peace of mind, and the non-smoking policy ensured fresh air throughout the hotel. We loved it!
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Dixie,We are thrilled to hear that our 24/7 front desk service provided you with peace of mind and that you appreciated our non-smoking policy for a fresh atmosphere. Your satisfaction is our top priority, and we hope to welcome you back for another fantastic stay in the future.

2/10 Terrible

Kathleen

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here by a very rude person.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Kathleen,We're disappointed to learn about your experience. Please feel free to reach out to our management team to discuss your concerns further.

2/10 Terrible

Katryce

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They ask for an additional deposit on arrival beware. Outside neighborhood doesn't look safe.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Katryce,We appreciate your feedback and take all guest concerns seriously. Our deposit policy helps ensure the safety of our property. We regret if the neighborhood did not meet your expectations and advise guests to reach out to local authorities for any safety concerns in the area.

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, amenities
The front desk staff was very nice and helpful. The room was clean. Breakfast was good. Renovations were being done outside my door on the third floor. All the carpet was being replaced.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello DAVID,We're glad to hear you found our staff accommodating, enjoyed breakfast, and had a clean room during your stay. We apologize for any disruption caused by the renovations on your floor, but we appreciate your understanding as we work to enhance our facilities for future guests.

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like paying an extra $100.00 Deposit that I was not aware of. The area doesn't look safe.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Juanita, We apologize for any inconvenience caused by the deposit, as outlined in our policies. The safety of our guests is a top priority, and we have security measures in place. Your feedback is important to us, should you have further concerns, please contact our management directly.

8/10 Good

Tiawanna

Stayed 2 nights in Mar 2024
Response from Manager on Apr 15, 2024
Hello Tiawanna, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Mark

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was clean inside an out staff was helpful.
Stayed 5 nights in Mar 2024
Response from Manager on Mar 24, 2024
Hello Mark,We appreciate your positive feedback on our cleanliness and helpful staff during your stay at our hotel. Your satisfaction is our top priority, and it's great to hear that you had a pleasant experience with us. Thank you for taking the time to share your thoughts, and we hope to welcome you back in the future.

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
We walked into our first room and it smelled like smoke really bad and we went to the front desks and she traded us rooms without hesitation. The safe that we encountered was friendly and amazing! We look forward to staying there again!
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Kimberly,We appreciate your feedback and are pleased to hear that our team promptly addressed your concerns. We are delighted that you enjoyed the service provided by our staff and found them friendly and amazing. We can't wait to welcome you back for another enjoyable stay.

6/10 Okay

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the hotel and room was very clean. Didn't like that our TV in our room wouldn't work. The woman at the front desk didn't help with the issue, either. The shower water looked greenish brown. Someone in the room next to ours kept slamming doors off and on all night. (Which we understand, isn't the fault of the hotel). It was just annoying when we needed to get our sleep, as we had to check out the next morning.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Kenneth,We appreciate your feedback regarding the hotel's cleanliness. We regret to hear about the issues you encountered with the TV and the shower water color. We strive to provide a comfortable stay for all guests and will address these concerns with our team for improvement. Thank you for sharing your experience with us, and we hope to have the opportunity to welcome you back in the future.

4/10 Poor

MARILYN

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello MARILYN,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any feedback, so we can work on improving our services. Hope to welcome you back in the future for a better experience.

10/10 Excellent

Terrineka

Traveled with partner
Liked: Amenities
Everything was great
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Terrineka,We are delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we appreciate your feedback. Should you ever return, we hope to provide you with an equally enjoyable stay.

10/10 Excellent

Tara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. We had a room with three beds. The room and property was very clean and always felt safe. Would stay here again!
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Tara,We are thrilled to hear that you enjoyed your stay with us and felt comfortable in our clean and secure property. Your kind words motivate us to continue providing exceptional service to all our guests. We can't wait to welcome you back for another fantastic experience in the future.

8/10 Good

Yessica

Stayed 1 night in Mar 2024
Response from Manager on Apr 4, 2024
Hello Yessica, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Richard

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Traveling through late in the night, we pulled the ratings for local hotels. This one received a 4.0 rating, the best rating in the vicinity, so away we went. The girl at the desk assured me they never had any issues and our vehicle would be safe: not completely assured of this, we parked underneath a light where cameras were in view. We discovered, only after walking to the vehicle, that it had been broken into via the driver’s side window. I go back in to ask if they knew what had happened and it was no big deal to them, no concern, no “we’re sorry.” There were 6 vehicles, including ours, that were smashed and grabbed that night and no concern for anyone who paid to stay there from the hotel.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Richard,We value your feedback and apologize for any inconvenience you experienced at our hotel. Rest assured that we take all incidents seriously and have security measures in place. Your comments will be shared with the team for further review and improvement to ensure the safety and satisfaction of our guests in the future.

10/10 Excellent

Mary Jane

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The price was affordable and it included breakfast, which was good. The staff was friendly and accommodating. Great place to stay, we definitely recommend it.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Mary Jane,We are delighted to hear that you had a comfortable and pleasant stay with us! It's wonderful that you enjoyed our clean rooms, affordable pricing, delicious breakfast, and friendly staff. Thank you for recommending us to others, we look forward to welcoming you back in the future.

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Juana,We are thrilled to hear that you had a wonderful experience at our hotel! Should you have any further comments or suggestions, please do not hesitate to contact us directly.

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close by store.
Stayed 3 nights in Feb 2024
Response from Manager on Mar 12, 2024
Hello Kimberly,We are pleased to hear that you found our hotel to be clean and conveniently located near a store. Your feedback is greatly appreciated. Thank you for taking the time to share your experience with us.

6/10 Okay

Alyssa

Traveled with partner
Liked: Cleanliness
Quiet and nice setting
Stayed 1 night in Mar 2024
Response from Manager on Mar 13, 2024
Hello Alyssa, We are delighted to hear that you enjoyed the peaceful ambiance of our hotel. Your comfort is our priority, and we strive to provide a serene environment for all our guests. Should you choose to stay with us again, we look forward to exceeding your expectations.

10/10 Excellent

Rick

Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Rick,We are delighted to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another excellent experience.

4/10 Poor

Troy

The shower and bathroom dirty another persons hair in the shower like it hadn’t been cleaned
Stayed 2 nights in Mar 2024
Response from Manager on Mar 9, 2024
Hello Troy,We appreciate your feedback regarding the cleanliness of our bathrooms. Rest assured that your concerns will be shared with our housekeeping team to ensure improvements are made for all our guests' comfort. Thank you for bringing this to our attention and for choosing to stay with us.

10/10 Excellent

Vanitra Takell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind and helpful. I would definitely stay again!
Stayed 3 nights in Mar 2024
Response from Manager on Mar 9, 2024
Hello Vanitra Takell,We are delighted to hear that you found our staff to be kind and helpful during your stay. It would be our pleasure to welcome you back in the future. Thank you for sharing your positive experience with us!

4/10 Poor

Yuliza

Stayed 3 nights in Mar 2024
Response from Manager on Mar 24, 2024
Hello Yuliza,We're sorry to hear that your stay didn't meet expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and would like the opportunity to make it right for you.

10/10 Excellent

Martha

Traveled with family
and kind.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Martha,We value your feedback and apologize for any inconvenience during your stay. We appreciate your comments as they help us improve our services for future guests. Should you have any further concerns, please don't hesitate to contact our management team directly.

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The soundproof rooms and included breakfast made our trip memorable.
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Christelle,We are delighted to hear that you had an enjoyable stay with us! Thank you for highlighting our soundproof rooms and breakfast offerings. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.

2/10 Terrible

Donte

Stayed 1 night in Dec 2023
Response from Manager on Feb 21, 2024
Hello Donte, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so we can address them promptly. Your comfort and satisfaction are our top priorities.

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was fantastic. The soundproof rooms ensured a peaceful night's sleep, and the included breakfast provided a great start to our day. We appreciated the convenience of amenities like the microwave and free WiFi. Plus, being pet-friendly meant we could bring our furry friend along.
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Hello Jewel,We are delighted to hear that you had a remarkable stay at our hotel. It's great to know that our soundproof rooms allowed you to enjoy a peaceful night's sleep. We are glad you enjoyed our complimentary breakfast and found it to be a great start to your day. Our amenities, including the microwave and free WiFi, are designed to provide convenience to our guests. We are also pleased that you were able to bring your furry friend along as we are a pet-friendly hotel. Thank you for your feedback and we hope to welcome you back in the future.

8/10 Good

Cameron

Liked: Staff & service, amenities
Room was nice and spacious, however the keyfob system was down so had to get a member of staff to let me in each time, and breakfast had very limited options. however, the staff were very helpful for all customer needs, all in all a decent experience and would come back
Response from Manager on Feb 9, 2024
Hello Cameron,Thank you for sharing your feedback with us. We appreciate your kind words about our spacious rooms and helpful staff. While we apologize for the inconvenience caused by the temporary issue with our keyfob system, we are glad our team was able to assist you promptly. In regards to breakfast options, we appreciate your input and will take it into consideration for future improvements. We look forward to welcoming you back in the future.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pet-friendly accommodations made traveling with our furry friend stress-free. The complimentary breakfast and free WiFi were bonuses.
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Hello Joanne,Thank you for choosing our hotel for your stay and for sharing your positive experience. We're pleased to hear that our pet-friendly accommodations helped make your trip stress-free. It's great that you enjoyed our complimentary breakfast and free WiFi as well. We hope to welcome you back in the future!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! The soundproof rooms ensured a quiet and restful sleep, and the free WiFi allowed us to stay connected. The hotel's amenities, including breakfast and parking, made our stay comfortable and convenient.
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Hello Judy,Thank you for your positive feedback! We're delighted to hear that you had a wonderful stay at our hotel. Our team takes pride in providing soundproof rooms and free WiFi to ensure a peaceful and connected experience. We're also glad that you enjoyed our amenities, including breakfast and parking, which aim to make your stay comfortable and convenient. We appreciate your kind words.

10/10 Excellent

Dexter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Dexter,Thank you for your positive feedback! We are delighted to hear that you had a great experience during your stay at our hotel. We strive to provide a fantastic experience for all our guests and it's wonderful to know that we succeeded in providing excellent service. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Their pet-friendly policy made traveling with our furry friend stress-free.
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Sarah,Thank you for the kind words! We are thrilled to hear that our pet-friendly policy helped make your stay stress-free. Your furry friend is always welcome at our hotel. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in-room amenities and business services provided made my work trip seamless.
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello John,Thank you for choosing our hotel for your work trip! We take pride in providing seamless experiences for our guests, and we're glad that our in-room amenities and business services met your needs. We appreciate your feedback and would be thrilled to welcome you back on your next visit.

6/10 Okay

Phyllis

Stayed 1 night in Nov 2023
Response from Manager on Mar 22, 2024
Hello Phyllis, We appreciate you choosing our hotel for your stay. If you have any specific feedback to share, please don't hesitate to reach out to us. We value your input and would love to hear more about your experience with us.

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel, with its included parking, made my check-in experience stress-free. The convenience of having a secure place for my vehicle on-site added an extra layer of comfort to my stay.
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Blair,Thank you for choosing our hotel and for taking the time to share your positive experience with us. We are thrilled to hear that our included parking made your check-in process stress-free. Providing our guests with convenient and secure parking is one of our top priorities, and we're glad that you found it to be comfortable during your stay. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay for pet lovers
A perfect stay for pet lovers! This hotel's pet-friendly amenities, coupled with a comfortable room, made our trip unforgettable.
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Mary,Thank you for choosing our hotel for your stay and for taking the time to share your review. We're delighted to hear that our pet-friendly amenities and comfortable room contributed to an unforgettable trip. We hope to welcome you back soon for another pawsome experience!

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with family was a breeze! The availability of extra beds and cribs at this hotel made our stay comfortable and stress-free.
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Jeanette,Thank you for choosing our hotel for your family trip! We are delighted to hear that the availability of extra beds and cribs contributed to a comfortable and stress-free stay. It was our pleasure to accommodate your needs, and we hope to welcome you back in the future.

2/10 Terrible

Shawankia

Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Shawankia,We're sorry to hear that your experience at our hotel was not satisfactory. We encourage you to please reach out to us directly with any specific feedback you may have so that we can address and improve upon any issues. We value your input and hope to have the opportunity to provide you with a better stay in the future.

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Nicole,Thank you for choosing our hotel for your stay. We are delighted to hear that you had an excellent experience during your time with us. Our team is committed to providing exceptional service to all of our guests, and it is always rewarding to receive positive feedback. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Jose J

Stayed 1 night in Jan 2024
Response from Manager on Feb 6, 2024
Hello Jose J,Thank you for choosing to stay with us at our hotel! We are thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or would like to share your experience in more detail, we encourage you to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having laundry facilities on-site made it so much easier to pack light. Such a considerate amenity!
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Harold,Thank you for your positive feedback regarding our convenient on-site laundry facilities. We are delighted to hear that they made your stay more comfortable and helped you pack light. We appreciate your kind recognition of this considerate amenity and hope to welcome you back in the future.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great start to our day with the complimentary breakfast! It was absolutely delicious and super convenient!
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Jean,Thank you for your positive feedback on our complimentary breakfast! We are glad to hear that it was not only delicious but also convenient for you. We strive to provide a great start to our guests' day, and we're thrilled that we were able to do so for you. We appreciate your kind words and hope you had a wonderful stay with us.

10/10 Excellent

Dinah joy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello Dinah joy,We are thrilled to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service and it is always rewarding to receive positive feedback. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soundproofing in the rooms exceeded our expectations and provided an exceptional level of comfort during our stay. It greatly enhanced our overall experience and left us thoroughly impressed.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Sharon,Thank you for your kind words and for taking the time to share your positive experience with us. We're delighted to hear that the soundproofing in our rooms exceeded your expectations and contributed to a comfortable stay. Providing exceptional comfort is something we strive for, and we're glad we were able to impress you.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It made our trip so much more enjoyable!
Traveling with our furry friend was super easy because this hotel is pet-friendly. They didn't just welcome our dog, they treated him like a VIP with all sorts of special amenities. It made our trip so much more enjoyable!
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello John,We are thrilled to hear that you and your furry friend had a wonderful experience at our pet-friendly hotel! Providing special amenities for our four-legged guests is our way of ensuring that their stay is as enjoyable as possible. We are glad that it enhanced your trip and we hope to welcome you back again in the future for another pawsome stay!

4/10 Poor

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
My granddaughter and i are highly allergic to cats and the owners had a cat walking threw the dining area and even up on chairs!
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Laura, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the cat's presence in the dining area. Our team values cleanliness and guest satisfaction, and we strive to maintain a pet-free environment. We appreciate your feedback and will address this matter to prevent any future occurrences.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great stay at Wingate. The lovely girl on reception was very helpful and sorted out our internet issues. Breakfast was adequate with the lady there always wanting to serve and be helpful. Handy to walk up the road to a yummy mexican restaurant . Shower had great pressure. We enjoyed our stay for 3 nights
Stayed 3 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Jonathan,Thank you for choosing Wingate for your stay. We're delighted to hear that our receptionist provided excellent service and resolved your internet issues. Our team strives to be helpful and accommodating to our guests. It's wonderful that you enjoyed our breakfast and found it to be adequate. We're thrilled that you appreciated the Mexican restaurant nearby and the great pressure in your shower. We hope to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Aespyne

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Aespyne, We're sorry to hear that your stay with us did not meet your expectations. We would appreciate it if you could reach out to our hotel directly to share any specific feedback you have, so we can address any issues that may have occurred. We value your input and strive to improve our services for our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Vincent

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service
Room was fine, staff was rude about their booking mistake that left me with the wrong room.
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Vincent, We apologize for any inconvenience caused during your stay. Our team is dedicated to providing excellent service, and we understand the frustration that can arise from booking errors. We appreciate your feedback and will use it to improve our guest experience going forward. Thank you for bringing this to our attention.