Residence Inn By Marriott Memphis Germantown

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Outdoor pool
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Residence Inn By Marriott Memphis Germantown

Residence Inn By Marriott Memphis Germantown

3 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
9314 Poplar Pike, Germantown, TN, 38138

Explore the area

  • Popular LocationTennessee Shakespeare Company10 min walk
  • Popular LocationCameron Brown Park6 min drive
  • Popular LocationTPC Southwind7 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)22 min drive

Choose dates to view prices

About this area

Germantown

Located in Germantown, Residence Inn By Marriott Memphis Germantown is in the city center. TPC Southwind and Cordova Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cameron Brown Park and W.C. Johnson Park. Sky Zone and Dixon Gallery and Gardens are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Tennessee Shakespeare Company - 10 min walk
  • Carriage Crossing - 6 min drive
  • Cameron Brown Park - 6 min drive
  • Mike Rose Soccer Complex - 6 min drive
  • TPC Southwind - 7 min drive

Getting around

  • Memphis Central Station - 30 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • Belmont Grill — 10 min walk
  • Soulfish — 11 min walk
  • Java Cafe — 12 min walk
  • Newk's Eatery — 3 min drive
  • Jim's Place Grille — 4 min drive

About this property

Residence Inn By Marriott Memphis Germantown

Suburban hotel with free breakfast and outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a spa tub. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. All 78 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Other amenities available to guests include free WiFi, dining areas, and sitting areas.
Residence Inn By Marriott Memphis Germantown offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Basketball
  • Outdoor pool
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 119.75 per accommodation, per stay

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 119.75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Residence Inn Germantown
Residence Inn Marriott Memphis Germantown
Residence Inn Marriott Memphis Hotel Germantown
Residence Inn Memphis Germantown
Residence Inn Marriott Memphis Germantown Aparthotel
Residence Inn Marriott Memphis Aparthotel
Resince riott Memphis Germant
By Marriott Memphis Germantown
Residence Inn By Marriott Memphis Germantown Hotel
Residence Inn By Marriott Memphis Germantown Germantown
Residence Inn By Marriott Memphis Germantown Hotel Germantown

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 82 out of 161 reviews
5 - Excellent 51%
Rating 4 - Good. 37 out of 161 reviews
4 - Good 23%
Rating 3 - Okay. 24 out of 161 reviews
3 - Okay 15%
Rating 2 - Poor. 11 out of 161 reviews
2 - Poor 7%
Rating 1 - Terrible. 7 out of 161 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The was extremely HOT and refused to get me another room (because they CLAIMED) the hotel was booked
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We were in the property for 5 nights as we attended a family funeral. Our experience was very disappointing. After we checked in, we discovered many issues. The room had 2 tv’s. There was only one remote. That remote had no batteries. There were missing lightbulbs in the bathroom. I went to the desk for bulbs and batteries. I was told getting bulbs required manager approval and there was no manager on site. I asked for approval…I never got the bulbs. The thermostat wouldn’t cool down the room during the hot temperatures. It was always hot in the room. The dead bolt on the front door would not work. We didn’t feel safe without it. The bedroom door was warped and wouldn’t close completely. Our room was never cleaned during our 5 night stay. We never had our coffee supplies refreshed, we never got clean towels or bedding and I had to go to the desk to get another roll of toilet paper. As we prepared to leave the facility, someone had been smoking pot in the elevator. Marriott needs to address this location. It’s an embarrassment. Never again!
Stayed 5 nights in Aug 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant stay at this property! It is located in a nice area of Germantown with nice restaurants and easy shopping around. The property was nicely kept and clean. Chasity was wonderful and helpful checking us in and updating us on the property. Our room was clean and had great amenities. The pool could use a deep clean but it didn’t affect us enjoying a swim with our kids. Overall, great stay. This property is not brand new but it nicely kept and everyone we encountered was helpful and friendly.
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Amenities, property conditions & facilities
Needs a ton of upgrades. My room wasn’t available. I was booked for two nights. Per the supervisor they didn’t have housekeepers to clean the rooms. We were cramped in one small room. Will not return. I was forced to stay there due to no other rooms in the area available. It was the holiday weekend.
Stayed 2 nights in Jul 2021

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and attentive. The property was extremely questionable. The room was super hot, and when we arrived was dirty and bed was barely made up.
Stayed 1 night in Jun 2021