Ratings based on 948 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Braunfels, TX

Great downtown hotel

Posted Apr 27, 2017
Pros: Staff, location
Location: Great access to all of downtown Memphis attractions, Peabody, FedEx Arena, Beale Street, etc
Excellent location and very friendly staff! A little older facility, but comfortable rooms and amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Old building. Needs updating. Front desk staff get an A+ for their help and friendliness, especially during a medical emergency requiring Rescue and Ambulance personnel
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Apr 22, 2017
Pros: Proximity to places we wanted to go
This is an older hotel, but clean. Area seemed pretty safe. Surrounded by other hotels and backs up to Court Square. We were able to walk everywhere we wanted to go. Beale Street is about half a mile away. Orpheum close if you're interested in the theater. Very close to the river, which has a paved trail for runners. Staff was efficient and very friendly. Fitness center is small - one treadmill, one elliptical, and a weight bench with dumbbells. Would stay here again.
3 out of 5
by A verified traveler

Great location/excellent staff

Posted Apr 7, 2017
Excellent staff and great location but rooms seemed need updating. Not the cleanest especially the bathrooms - grout is very dinvy.
Comment from Hotel Management
Apr 11, 2017 by Fleming, Hotel Management
We thank you for staying with us and sharing your experience. We appreciate your feedback and will use it to make future stays better.
5 out of 5
Recommended
for Families
by A verified traveler

Clean, good value hotel close.

Posted Apr 7, 2017
Pros: Good breakfast. Friendly staff. Close to downtown.
Cons: Provide more toiletries.
Staff flexible and bag check on last day allowing us to move around town on last day without bags.
Comment from Hotel Management
Apr 11, 2017 by Fleming, Hotel Management
We would like to thank you for staying with us. We appreciate your kind words and hope you enjoyed our hotel as well as our city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Perfect Location

Posted Mar 30, 2017
Pros: the location was perfect. right across from a trolley station
Cons: there was no chair in the room. you had to sit on the bed >(
Location: close to everything Memphis has to offer
the room was clean, quiet and so excess-able to everything Memphis has to offer
Comment from Hotel Management
Apr 11, 2017 by Fleming, Hotel Management
We apologize for the lack of a chair as all rooms have a chair. We thank you for bringing this to our attention and will have this corrected immediately. We thank you so much for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Nice stay for short trip

Posted Mar 19, 2017
Pros: The location and staff.
Cons: Nothing.
Location: The location is in a great place and provides easy access to all types of stores and food.
This hotel was a little difficult to get to, but the customer service was exceptional! The front desk employees were VERY nice, it is within walking distance to a neat little shopping area in the middle of town, the trolley, and has several things to do around the hotel. The hotel is slightly old, but it was nice. I thoroughly enjoyed the stay and would HIGHLY RECOMMEND it to others.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
Very convenient and comfy. Staff was very friendly and accommodating. Trolley runs right in front of hotel so you can ride it instead of driving and paying to park everywhere.
Comment from Hotel Management
Feb 23, 2017 by Fleming, Hotel Management
Thanks for staying with us. We appreciate you sharing your stay. We hope you enjoyed our beautiful city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Close to everything!

Posted Feb 14, 2017
Pros: Location, parking
We needed a place to stay that was close to everything without hideous parking charges. We could walk to the park at the river, to the Peabody, to Beale Street, and more. I would highly recommend!
Comment from Hotel Management
Feb 15, 2017 by Fleming, Hotel Management
Melania, thanks so much for choosing us as your home away from home. We appreciate you and are happy you enjoyed your stay and our city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Elizabeth, IL

Posted Feb 12, 2017
Nice well kept hotel in an excellent downtown Memphis location. Trolley stops at the back of hotel. Close to the Mississippi River. Walk to Beale Street and Bass Pro.
Comment from Hotel Management
Feb 14, 2017 by Fleming, Hotel Management
We would like to Thank you for choosing to stay with us. We appreciate your feedback and we hope you enjoyed our city. Please have a great day.