Poorly managed premium hotel.
Posted Feb 21, 2017
If you are looking for service, do not stay at the Peabody Memphis! In several areas of the hotel operations, the staff either do not understand service or are unmangaged/unwilling to provide service. In the Lobby Bar, Carpaccio and the Deli and Desserts, the understaffing or no staffing surely will impact their bottom line in terms of sales. Additionally, when a request for a hair dryer was called in (note that the hair dryer should have already been in the room), neither the first call, nor the second call generated a hair dryer. Only on the third call - by that time, the lack of a hair dryer was making us late for an appointment. The lighting is the tiny bathroom is insufficient for applying makeup. And, on one of the two beds (which we had to pay extra for by booking the room thru Expedia), there were blood stains.